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Allen Cadillac GMC

4.5

239 Lifetime Reviews

28332 Camino Capistrano, Laguna Niguel, California 92677
Call (949) 485-3700

Top Reviewed Employees

Jon Wesley Nelson, Cadillac & GMC Sales Consultant, Allen Cadillac GMC

Jon Wesley Nelson

Cadillac & GMC Sales Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tim Bright, Cadillac-GMC Service Manager, Allen Cadillac GMC

Tim Bright

Cadillac-GMC Service Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
John Clune, Cadillac & GMC Sales Consultant, Allen Cadillac GMC

John Clune

Cadillac & GMC Sales Consultant
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Cameron Allen, GENESIS/HYUNDAI SALES MANAGER, Allen Cadillac GMC

Cameron Allen

GENESIS/HYUNDAI SALES MANAGER
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

August 16, 2018

"Exceptional customer service."

- Mike 1

I purchased my GMC Sierra SLT approximately 6 months ago and from the moment I walked onto the show room floor Allen has proven to be nothing but professional, from sales to service. My most recent experience was for my first free oil change and tire rotation. My family and I were set to leave town for the weekend and Without an appointment and little time Allen Cadillac had me in and out with a wash in less than hour. Thanks Allen Cadillac

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Employees Worked With

Tim Bright
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

April 13, 2018

"Unexpectedly Refreshing and Pleasant Experience"

- Dave Campbell

I purchased a new 2018 GMC Canyon from Allen Cadillac GMC. Andrew Wells was the sales rep that handled my transaction and he was very helpful, straight forward and very respectful of my wishes and my time. At no time did I feel like there were any hard sell tactics nor did I feel like there would have been any hard feelings if I had walked away from the deal. Andrew had a full command of the specifications, features and benefits of the vehicle and was fully conversant in the Allen Cadillac GMC sales procedures. Michael Leydon was the managed the financial aspects of the deal with professionalism and courtesy. What I most appreciated about the experience is that at the outset I stated that I did not want to be up-sold or be pressured at signing to add a bunch of extras to the deal. Both Andrew and Michael were very respectful and did not try to pressure me into anything. I would be happy to recommend Andrew, Michael and Allen Cadillac GMC to anyone.

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Employees Worked With

Andrew Wells, Michael Leydon

March 12, 2018

"Pissed Off"

- Niteside

I called and spoke to jay Valjee about a 2012 CTS coupe, they said the car was still available, I told him I would drive down to the dealership to purchase The car the next day. I called again And spoke to receptionist that I was on my way down to Laguna to purchase the car, she said fine and would let jay know I was coming ! I was driving from Torrance ca. When I got there, jay greeted me and told me that they just sold the car ! You can imagine how pissed off I was ! Stay away from this dealership ! I drove over an hr. Expecting to buy the car , xxxxing waste of time !

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Employees Worked With

Jay Valjee

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Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Shuttle Service
  • Television
  • Vending Machines