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Allen Chevrolet Cadillac

Monroe, MI

4.2
1,861 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,861 reviews

May 08, 2020

Very good Communication on time professionally done A little pricier than I thought but satisfied I will have them work on my vehicle again thanks More

by mikegriewahn
Recommend Dealer
Yes
Employees Worked With
Chris Trpevski
May 13, 2020 -

Allen Chevrolet Cadillac responded

Thank you so much for your great rating for us, Mike. I am proud of my staff and the services they provide. Thank you for choosing Allen Chevrolet Cadillac for all of your vehicle needs. Sincerely, John Allen, GM

May 05, 2020

Dealership and Craig were awesome to work with especially during this time. Being creative and customer service oriented is difficult in normal situations hard so to be able to do it well during this pandemi More

by AHAMMACK
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Ruiz
May 06, 2020 -

Allen Chevrolet Cadillac responded

Our top priority its our customer safety and satisfaction! Congratulations on your latest purchase. Craig and the rest of the team, are glad to be of service and it was a pleasure to work with you. Thank you for shopping at Allen Chevrolet Cadillac and we all hope to see you again soon. Sincerely, John Allen, GM

May 03, 2020

The pricing was great and i did not have a long wait for service. I would recommend Allen Chevrolet to anyone who needs anykind of service. More

by Cebriggs1964
Recommend Dealer
Yes
Employees Worked With
Oil change
May 04, 2020 -

Allen Chevrolet Cadillac responded

Thanks for an amazing rating and recommendation! It is greatly appreciated. Sincerely, John Allen, GM

May 02, 2020

Made purchase during the pandemic social distancing. Craig Sauer worked via text to make a smooth trade in and delivery. Repeat customer who remains satisfied. More

by ADFRANK1
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Allen Chevrolet Cadillac responded

Thank you so much for your great feedback for Craig. We are so glad to know of his outstanding and fabulous care during this pandemic. Congratulations on your purchase! We hope you like it and we thank you for your repeated business. Let us know if we can help you with anything else. Sincerely, John Allen, GM

April 30, 2020

During these trying times I was very pleased with the safety an quickness of the service provided me. I only needed to use 18 words. This becomes a little tiresome More

by Ragman1391
Recommend Dealer
Yes
Employees Worked With
Service rep
May 01, 2020 -

Allen Chevrolet Cadillac responded

Thank you for leaving us a great review! It was a pleasure to work with you, and we look forward to taking care of any of your auto needs in the future.

April 25, 2020

Chuck in the oil change Dept., is the reason I keep coming back. Chuck and his team do a great job., thank you for your help. More

by Surfdoc19
Recommend Dealer
Yes
Employees Worked With
Chuck
Apr 27, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the compliment on Chuck and the rest of the team! It was a pleasure to work with you, and we invite you back at any time. Sincerely, John Allen, GM

April 23, 2020

Just wondering what good it does to make an appt and get there and it’s first come first serve. Makes no sense!!! With the socially distancing, I assumed everyone was making an appt. so we wouldn’t be near More

by LISA_BRUCK
Recommend Dealer
Yes
Employees Worked With
Chuck Holland
Apr 27, 2020 -

Allen Chevrolet Cadillac responded

Lisa, we apologize that you were told to make an appointment instead of first come. We will make sure that everyone is aware that there is no appointment necessary for oil changes. Sincerely, John Allen, GM

April 21, 2020

Excellent Sales Team We were pleased to find a Malibu that met our needs and Alayna worked very hard in the rain to explain about the car and your dealership. She worked More

by RJCOUSINEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2020 -

Allen Chevrolet Cadillac responded

RJ, congratulations on your new Malibu. Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. I'm glad to hear that Alayna was able to assist you successfully. We thank you for choosing Allen Chevrolet Cadillac & we hope to see you again soon! Sincerely, John Allen, GM

April 17, 2020

The purchase of my new vehicle went very well with all the changes that were in effect during this uncertain time. My salesman was awesome. He was the key in this success story. More

by MAXWELLHOUSE763
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger
Apr 17, 2020 -

Allen Chevrolet Cadillac responded

Thank you so much for taking the time to share your shopping experience. We'll be sure to thank the team for their care. Your business is very much appreciated and we hope to work with you again! Sincerely, John Allen, GM

April 03, 2020

We were traveling from GA and hit something on the road that damaged the tire and wheel. They came up with all the parts needed. More

by Nowactive
Recommend Dealer
Yes
Employees Worked With
The guy running the tire service area
Apr 07, 2020 -

Allen Chevrolet Cadillac responded

It was unfortunate that you had some trouble on the road but we were happy to assist and get you back on your travels. Thank you for choosing Allen Chevrolet Cadillac and we appreciate the positive review. Sincerely, John Allen, GM

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