Allen Chevrolet Cadillac

Allen Chevrolet Cadillac responded

Dear "Stokie10," Thank you so very much for kind review! We are so happy that we were able to help you out so quickly and efficiently. Our goal at Stanford-Allen is to go above and beyond in providing exceptional service to all our customers. While we occasionally miss the mark, more often than not we get excellent reviews such as yours and we greatly appreciate it. Tim and Brandon make a great team and both work very hard to make sure every client is completely satisfied. We are glad to count you among those clients. Enjoy your new XT5! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Cadillac

Allen Chevrolet Cadillac responded

Dear "selizhall," Thank you for your wonderful review of Mark Williams and Stanford-Allen Chevrolet Cadillac. We sincerely appreciate you taking the time to let us know of your excellent leasing experience. We are also grateful to you for your loyalty. When we are fortunate enough to earn the trust of our returning customers, they begin to feel like family to us -- and in a way they are. They are members of the Stanford-Allen family. We appreciate your compliments regarding Mark as well. He's a great guy and truly does his best to take very good care of every client who walks through our doors. Thank you for choosing Stanford-Allen for your new vehicle. Enjoy! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

Allen Chevrolet Cadillac responded

Dear "Honeybee," Thank you so much for your wonderful review of Mark Williams and Stanford-Allen Chevrolet Cadillac. We are happy to hear that we were able to meet your expectations and that you are now in your second new vehicle from us. We know that everyone is busy these days and we try very hard to be respectful of our clients time. It's nice to know ahead of time what that expectation is so that we can put the wheels in motion before the customer arrives. That helps tremendously. We thank you for returning to Stanford-Allen for your vehicle needs and look forward to serving you in the future. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

Allen Chevrolet Cadillac responded

Dear Gerry, Thank you for your wonderful review! We will pass it along to Brandon and we are sure that he will be pleased. Welcome to the GM family! We know that you are going to enjoy your new XT5! It is a wonderful vehicle that handles well and looks stylish. We hope this is the beginning of a long relationship and that we can keep you as a loyal customer year after year. The technology has really advanced in today's automobiles, which is why we are always available should you have any questions. You can also stop in during regular business hours. We are here to serve you! Again, welcome to the family and enjoy your XT5! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Cadillac

Allen Chevrolet Cadillac responded

Dear "Jlshankleton," Thank YOU for such high praise for Brandon and the entire Stanford-Allen team. We appreciate hearing from our customers, especially when it's regarding such a great experience. We are grateful for your loyalty and would love it if you could recommend us to your friends, family and co-workers who might be in need of a new vehicle. They will get the same great deal that you got! Referrals mean a lot to us! We're happy that you're happy and we are here to serve you at any time during your lease period and beyond. Don't hesitate to contact us with any questions you might have. Thanks again and enjoy your new vehicle! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

Allen Chevrolet Cadillac responded

Dear Karen, Thank you very much for your wonderful review of Brandon Genovesi and Stanford-Allen Cadillac! We are happy that we were able to provide you with excellent service and a brand new Cadillac. We're sure you will enjoy it throughout your ownership experience. We sincerely appreciate when our customers take the time to go to DealerRater and rate their experience with us, especially when it is so complimentary. We thank you and will make sure that Brandon sees it. Thank you for choosing Stanford-Allen Cadillac for your new vehicle. You can rest assured that you got the best deal possible. Enjoy your new Cadillac. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Cadillac

Allen Chevrolet Cadillac responded

Dear "Cassjenn23," Thank you very much for the 5-star rating and your complimentary review. We're sure that Mark will be happy to know that you are happy. At Stanford-Allen Chevrolet, we do our best to get you in the vehicle you want for a price you can afford, and would never steer you in the wrong direction. We've been in business long enough to know that if you're not honest it will come back to bite you, so we don't engage in that type of behavior. You can also rest assured that we are here to help throughout your ownership experience, no matter what the question or situation. Contact Mark at any time and he will take care of it for you. Thank you again for choosing Mark Williams and Stanford-Allen Chevrolet for your leasing agent. We appreciate your business and look forward to serving you again. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

Allen Chevrolet Cadillac responded

Dear "Satisfied Customer," Thank you for your complimentary review of our staff at Stanford-Allen Chevrolet Cadillac. We are pleased to know that you got what you wanted and more! Mark has a reputation of hard work and getting the customer into a lease payment they can afford. There is nothing phony about Mark. He's the real deal! Thank you as well for choosing Stanford-Allen for your new car lease. We appreciate your business and hope to serve you again in the future. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

Allen Chevrolet Cadillac responded

Dear Brian, Thank you for letting us know that your experience with Stanford-Allen, and Mark Williams in particular, was a good one. We strive to make every opportunity we have to serve our community the best automotive experience our customers have ever had. It sounds as though we did that for you and we thank you. We certainly hope that you didn't feel that Tim "passed you off" as a bad thing. As you found out, Mark is very capable and will work just as hard as Tim did to be sure you are completely satisfied. Again, thank you for choosing Stanford-Allen. If you need anything, please don't hesitate to give us a call. Enjoy your new vehicle! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac