Back

Allen Chevrolet Cadillac

Monroe, MI

4.3
1,862 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
Contact Dealership

15180 South Dixie Hwy

Monroe, MI

48161

Directions

By Type

Showing 1,862 reviews

December 10, 2021

Everyone thorough and friendly. Good staff. A pleasure to deal with. They care about their customers More

by PUTGARY1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Allen Chevrolet Cadillac responded

Hi, PUTGARY1! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! Sincerely, John Allen, General Manager

December 10, 2021

Josh and Brad did a fantastic job on getting my Volt diagnosed and repaired in a very timely fashion. Couldn’t be more satisfied with the excellence in quality, cost and service provided by Allen Chevr More

by Pj_bran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Halsey
Dec 13, 2021 -

Allen Chevrolet Cadillac responded

Hi, Pj_bran! Thank you for the stellar rating. We're happy to hear that working with Josh and Brad elevated your experience with us. We look forward to your next visit. Take care! Sincerely, John Allen, General Manager

December 10, 2021

They were very nice and informative they plug my tire andno charge the office girl was so nice and the place was very clean More

by VINNIE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Allen Chevrolet Cadillac responded

Hi, VINNIE1! Thank you for the 5-star rating. We're happy to hear that working with the team elevated your experience with us. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

December 09, 2021

My service started exactly when my appointment was scheduled. The gentleman I was dealing with was very courteous and informative. I was very pleased! Actually I ended up purchasing a new pickup. More

by Squalls922
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Kapp
Dec 10, 2021 -

Allen Chevrolet Cadillac responded

Hi, Squalls922! Thank you for the 5-star review. We're happy to hear that working with the team led to such a positive experience. We look forward to your next visit. Till then, we hope you enjoy the ride! Sincerely, John Allen, General Manager

December 08, 2021

Nobody knows what right hand and the left hand know s what they our doing communication from one another was very different from each other More

by boomboomdiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2021

Very slow for just an oil change. I understand the oil garage is being renovated but 45-60 minutes is too long. Also, previously I would be told how much oil was in it. The lady had no clue. She didn’t un More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Allen Chevrolet Cadillac responded

Hi, JB! thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

December 08, 2021

It was super convenient, very quick with the oil change and super friendly staff. Also the waiting room was perfect, clean and comfortable. More

by m3.anderson3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah
Dec 08, 2021 -

Allen Chevrolet Cadillac responded

Hi, m3.anderson3! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

December 08, 2021

Easy to make an appointment, staff are professional, and courteous. Hi will return there for my oil changes, and tire rotation. More

by LORELEIONEAL1581
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashier
Dec 09, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, LORELEIONEAL1581! We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

December 06, 2021

Always friendly, has always done excellent work for me.Would not think of taking my cars anywhere else! More

by wmpaulwallace
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Allen Chevrolet Cadillac responded

Hi, wmpaulwallace! Thank you for the 5-star review. We're happy to hear that your positive experience earned us your loyalty and trust. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

December 05, 2021

New lease, left lot and noticedcrack in windshield, oil life at 23 %, tire pressure low, 5,700 miles on car that i was not informed of which are included in lease. Do not answer my calls or emails. Wil More

by jjkoviack
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nolan Kinchsular
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Kapp
Dec 06, 2021 -

Allen Chevrolet Cadillac responded

jjkoviack, thank you so much for sharing your feedback. We regret to hear of your dissatisfaction. Please be patient with us as we look into your claim. If you wish to speak with us directly, please feel free to call us at 732-242-4200. Sincerely, The Allen Chevrolet Cadillac Team

...
37
...