Allen Chevrolet Cadillac

Took my car in for Maintance. 2020 lease not even 7 months old only 500 miles on it. My car was making a grinding noise passenger side front end. I was extremely upset being how new this vehicle is. On months old only 500 miles on it. My car was making a grinding noise passenger side front end. I was extremely upset being how new this vehicle is. On the website it states "Complimentary Loaner Vehicles". With my last lease I had brought it in for Maintance and again "Complimentary Loaner Vehicle" but that is not the case. Mind you I was living in Cleveland at the time so that was a huge inconvenience and the shop cracked something and never replaced it when they noted it. Back to my recent visit AGAIN "Complimentary Loaner Vehicle" is promised and I was told "Nope we don't do that." I am very disappointed in my service I have received from Allen Chevorlet over the years and after my lease is up I will not release. More

Fast service finished better than date promised and quote matched work completed More than satisfied Thanks to Dan Raymond, Chris T., and all the service team matched work completed More than satisfied Thanks to Dan Raymond, Chris T., and all the service team More

Very helpful and polite Do not like the 25 word minimum Very helpful and polite Do not like the 25 word minimum requirement. Why do you need a book written? I was happy with what was provided and this wi Very helpful and polite Do not like the 25 word minimum requirement. Why do you need a book written? I was happy with what was provided and this will be the last survey I fill out going forward. Please do not contact me to discuss this survey More

This was the second dealership I visited looking for a new vehicle.Found Derek to be thorough and professional compared to previous salesperson.Received higher trade in value for my car as well as better new vehicle.Found Derek to be thorough and professional compared to previous salesperson.Received higher trade in value for my car as well as better price on new vehicle.Would highly recommend this dealership.Worth the drive More

Service was quick, friendly, and well done. Service was quick,friendly and well done. Service was quick , friendly,and well done. Twenty five word minimum is annoying when fewer words can express Meaning quick,friendly and well done. Service was quick , friendly,and well done. Twenty five word minimum is annoying when fewer words can express Meaning. More

Great Friendly Service. My sales person went above and beyond to help get me into a car. She took her time and really made me feel like a person, not just a sale. I couldn't be happier with my experience beyond to help get me into a car. She took her time and really made me feel like a person, not just a sale. I couldn't be happier with my experience. I love my new car. More

Thank you Craig Sauer for helping me find the most beautiful car ever!! The color, interior and everything is so perfect!! Also thanks for showing me how all the instruments worked!! The entire proces beautiful car ever!! The color, interior and everything is so perfect!! Also thanks for showing me how all the instruments worked!! The entire process was seamless, thank you so much! More

We were greeted by Mike Johnson shortly after entering the showroom. We stopped in just to get a price on a 2021 Cadillac XT5. He gave us a price and he had exactly what we were looking for. We never dr the showroom. We stopped in just to get a price on a 2021 Cadillac XT5. He gave us a price and he had exactly what we were looking for. We never dreamed we would be driving home in our brand new Cadillac! I would highly recommend Mike to anyone in the market for a new vehicle. April was also very efficient handling the financial end of the lease. More

I needed a new FOB, they had one in stock, and I didn’t need an appointment to get it programmed. Definitely recommend the service department. need an appointment to get it programmed. Definitely recommend the service department. More

Average service for a ransom of a price. Cost of materials was $200-300 max, final price was $1500 for about 6 hours of work. materials was $200-300 max, final price was $1500 for about 6 hours of work. More