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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.8
952 Reviews

952 Reviews of Allen Chevrolet Cadillac - Service Center

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July 30, 2021

Great service very friendly staff. The service was thorough and completed in a timely manner. This was the first oil change on my new truck . I will use them for the next oil change More

by don_scheich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Allen Chevrolet Cadillac responded

Hi, don_scheich! Thank you for the 5-star review. We're happy to hear that we were able to help you with your new truck's first oil change. We look forward to your next visit. Have a great day! Sincerely, John Allen, GM

July 30, 2021

Always get great service and oil changes too . Craig Saure has been a tremendous help also Can’t wait to buy my next vehicle there More

by Tttruckinginc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star review, Tttuckinginc! We're happy to hear that Craig's expertise and service led to such a positive experience. We look forward to your next visit. Sincerely, John Allen, GM

July 29, 2021

Great service as always. Fast, convienent, and ok price but I hate being asked for a review 100 times. I review when I feel needed but don't like feeling forced More

by PAULINA0507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Allen Chevrolet Cadillac responded

PAULINA0507, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, GM

July 29, 2021

Very nice, if they missed your call they call right back. They said my car would be done the next day and it was just like he said. More

by couchfaith69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Jul 30, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star review, couchfaith69! We're happy to hear that you are satisfied with our services. We hope to work with you again soon. Sincerely, John Allen, GM

July 29, 2021

I bought a used vehicle from Larry Montrois , he was very friendly and helpful. We even made a deal to get the rims refurbished , thanks More

by benb5086@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Montrois
Jul 30, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, benb5086@gmail.com. We're happy to hear that working with Larry led to a positive experience with us. We look forward to working with you again soon. Sincerely, John Allen, GM

July 28, 2021

Convenient, conscientious and timely oil change and tire rotation. Techs and greeter were friendly and helpful. I appreciate that I don’t need an appointment. More

by JOMARIE0409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Allen Chevrolet Cadillac responded

Hi, JOMARIE0409! Thank you for the 5-star review. We're delighted to hear that we were able to help you with your oil change and tire rotation. If there's anything else we can do to help, just let us know. Have a great day! Sincerely, John Allen, GM

July 27, 2021

WOODY great workmanship in repair performed on vehicle. CRIAG tried to find used vehicle but none I liked not enough inventory to make any decisions More

by KURTZ48131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woody
Jul 28, 2021 -

Allen Chevrolet Cadillac responded

KURTZ48131, thank you for taking the time to leave us your feedback. We're happy to hear that Woody and Craig were able to help elevate your experience with us. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, GM

July 26, 2021

They can't find out why the air conditioning keeps going to 89° by itself on the passenger side. About every 6 starts this occurs More

by UnHappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 26, 2021 -

Allen Chevrolet Cadillac responded

Thank you for your response, we understand your frustration with intermittent concerns. Know we want nothing more to fix your vehicle so you have an amazing ownership experience. If you are still having the problem please call me directly. Thank you Brad porter Service manager 7346214769

July 25, 2021

Very polite individuals at the quick service center. Service is prompt and done right. Appreciate the Saturday hours. Wish a restroom was available until the showroom opens. More

by PAMATOR74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Allen Chevrolet Cadillac responded

Hi, PAMATOR74! Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, GM

July 24, 2021

Great service very fast seem to really care about your vehicle and the lady that was taking care of you when you pulled in was very polite and very informative.!! More

by baldy7371
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oil change
Jul 26, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, baldy7371! Here at Allen Chevrolet Cadillac, customer satisfaction is our #1 priority. We hope to work with you again soon! Sincerely, John Allen, GM

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