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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.8
952 Reviews

952 Reviews of Allen Chevrolet Cadillac - Service Center

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July 24, 2021

It was great service and I enjoyed the new environment with new employees.The garage was clean and so was the waiting area. Service great More

by PATTIJ625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Allen Chevrolet Cadillac responded

Hi, PATTIJ625! Thank you for your stellar rating and kind words. If there's anything else we can help you with, please do give us a call. Safe travels! Sincerely, John Allen, GM

July 24, 2021

I found out after purchase that I had money coming back from an extended warranty. Noone from Allen Chevrolet contacted me. I not be back More

by JDHEHL
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Kinchsular
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Keblesh
Jul 26, 2021 -

Allen Chevrolet Cadillac responded

JDHEHL, Thank you so much for sharing your feedback. We regret to hear of your dissatisfaction. Please be patient with us as we look into your claim. If you wish to speak with us directly, please feel free to call us at 732-242-4200. Sincerely, The Allen Chevrolet Cadillac Team

July 23, 2021

Fastest oil change I can ever remember. Great staff as well! Got right in and right out, doesn’t get any better than that! Fully Recommend! More

by Shane411DrVinyl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah, Victoria Lessard
Jul 26, 2021 -

Allen Chevrolet Cadillac responded

Thank you for your stellar review and recommendation, Shane411! These mean the world to us. If there's anything else we can help you with, please do let us know! Sincerely, John Allen, GM

July 23, 2021

Arrived at the Express service at a good time. No wait for an open bay. Fast, friendly service. Had an oil change and tire rotation. More

by sdc0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Allen Chevrolet Cadillac responded

Hi, sdc0! Thank you for the high rating! We're happy to hear that we were able to help with your oil change and tire rotation. We look forward to working with you again. Sincerely, John Allen, GM

July 23, 2021

Took my vehicle for service. They couldn’t find performance issue, told me one issue would be addressed by replacing an expensive part, but it didn’t, they broke trim pieces and didn’t fix them. I More

by Poor service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Allen Chevrolet Cadillac responded

Poor service, Thank you so much for sharing your feedback. We regret to hear of your dissatisfaction. Please be patient with us as we look into your claim. If you wish to speak with us directly, please feel free to call us at 732-242-4200. Sincerely, The Allen Chevrolet Cadillac Team

July 23, 2021

The service was great. Brad was very attentive, informative and polite. Answered my questions and showed me a diagram of what had to be replaced on my car. More

by jcvandine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, jcvandine! We're happy to hear that working with Brad was able to elevate your experience with us here at Allen Chevrolet Cadillac. We hope to work with you again soon! Sincerely, John Allen, GM

July 23, 2021

Very friendly and fast service. It is so convenient to come and get your oil changed or other services without an appointment. Thank you Team More

by or40eo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the stellar rating, or40eo! We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Safe travels! Sincerely, John Allen, GM

July 23, 2021

Friendly courteous helpful and not aggressive in pushing you into a vehicle. They are or seem to be patient and answer all the questions honestly More

by JBCOUSINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachael Kremnec
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger
Jul 26, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, JBCOUSINO! We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again soon! Sincerely, John Allen, GM

July 22, 2021

I’m glad it’s so easy and comfortable to get necessary service done on my Chevy colorado. Sarah and her crew do excellent work in minimum time. More

by KOFFEELADY1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Allen Chevrolet Cadillac responded

Hi, KOFFEELADY1945! We're happy to hear that Sarah's expertise and customer service led to a 5-star experience with us. Your Chevy Colorado is in good hands! Have a great day. Sincerely, John Allen, GM

July 22, 2021

Had an oil change it was a nice day it wasn't too hot in the garage and I sat in the lounge comfortably only took him maybe 15 minutes I was totally satisfied thank you More

by Jim's Chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Allen Chevrolet Cadillac responded

Hi, Jim's Chevy! Thank you for the 5-star review. We're happy to hear that you had a pleasant oil change experience with us. We hope you have a great day! Sincerely, John Allen, GM

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