Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
952 Reviews of Allen Chevrolet Cadillac - Service Center
Sort by
June 17, 2021
I stopped by Wednesday afternoon for a oil change and tire rotation and I couldn’t believe only 1 car in the bay! in and out in 30 minutes! Great service. tire rotation and I couldn’t believe only 1 car in the bay! in and out in 30 minutes! Great service. More
by Cadilac
Verified CustomerEmployees Worked With
Keith Cousino
June 17, 2021
Honest, friendly and customer focused. I would not hesitate to bring my vehicles to them in the future. I always know they will treat me right. hesitate to bring my vehicles to them in the future. I always know they will treat me right. More
by Mike F
Employees Worked With
Keith Cousino
June 17, 2021
I call for service and always very nice on the phone and get my service set I don’t usually have to wait. Service department. Chris is always great get my service set I don’t usually have to wait. Service department. Chris is always great More
by Sylvialaney
Employees Worked With
Keith Cousino
June 17, 2021
Brought my car back for detailing it does look nice but there is still bugs in the front And the best of my knowledge it does not look like it’s been waxed. I love cars and I’ve clean my own and I think I there is still bugs in the front And the best of my knowledge it does not look like it’s been waxed. I love cars and I’ve clean my own and I think I could’ve done a better job than what you guys have done I’m sorry to say. Thank you for your service. More
by JLPCRP
Employees Worked With
Other Employees :
Your staff is very friendly. But the service needs to have a little bit I don’t have a grade thank you., Nathan Davison
June 16, 2021
I got there at 5:35 they close at 6 they made me feel they were doing me a favor and would not rotate my tires as I asked. Very unhappy with them they were doing me a favor and would not rotate my tires as I asked. Very unhappy with them More
by STEPHENORDISH
Employees Worked With
Keith Cousino
June 15, 2021
Very efficient and very kind. Oil change process was fast. Staff were courteous and got to work immediately upon my arrival. I will use this again fast. Staff were courteous and got to work immediately upon my arrival. I will use this again More
by KARAKOREN25
Employees Worked With
Keith Cousino
June 14, 2021
The service work was completed on time and resolved my issue. A loaner car was available to minimize the impact to me. The shop hours were convenient to drop off and pick up my car. issue. A loaner car was available to minimize the impact to me. The shop hours were convenient to drop off and pick up my car. More
by JIMSCNABEL89
Employees Worked With
Cris my service manager, Keith Cousino
June 12, 2021
It was a pleasure to go to Allen Cadillac Chevrolet of Monroe for my service needs, and for my new Car maintenance, I will using them again in future Monroe for my service needs, and for my new Car maintenance, I will using them again in future More
by BEIERL
Employees Worked With
Nathan Davison, Keith Cousino
June 11, 2021
Quick friendly service. Nice to see the staff smiling again while interacting with customers. The short time I spent in the waiting area was comfortable. The area was clean. again while interacting with customers. The short time I spent in the waiting area was comfortable. The area was clean. More
by PGILLIES84
Employees Worked With
Keith Cousino
June 11, 2021
Thank you John Allen!!! Thank you Chris Trpevski!!!! You both made sure my every need was met and it was so appreciated. Everyone else was so friendly too. I didn’t leave a comment for price as my vehicle w both made sure my every need was met and it was so appreciated. Everyone else was so friendly too. I didn’t leave a comment for price as my vehicle was covered under warranty. Thanks again kindly- Courtney Lucio More
by courtjanell
