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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.7
951 Reviews

951 Reviews of Allen Chevrolet Cadillac - Service Center

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October 16, 2020

Let me know I had a recall, I got scheduled with Chris in service and he said as soon as parts arrived, he'd call me. Parts came in, got me scheduled, and was done in no time! Fast courteous service, and my More

by Scotty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in service
Oct 19, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the wonderful review, Scotty! It's been a delight handling your recall and are glad to handle any future needs! We'll be sure to pass your regards on to our team. Thanks Again! John Allen, General Manager

October 16, 2020

Chris was so polite and professional. Explained what was done for the repair and asked if I had any other issues. I felt valued and that impressed me. I will be back for service and purchasing. More

by GREENACRES1127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Keith Cousino
Oct 19, 2020 -

Allen Chevrolet Cadillac responded

Thank you so much for the excellent review! I am so flattered to see you were impressed with Chris and our services and look forward to our next visit! Sincerely, John Allen, General Manager

October 16, 2020

The scheduling of the appointment was easy and quick! When I arrived, I was greeted promptly and they got right to work. I was told estimate of an hour, it took less. We will be back! More

by lthiel7790
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Trpevski, Keith Cousino
Oct 19, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the wonderful review and high rating. We value your input and look forward to taking care of any future service needs that may arise! Have a great day! John Allen, General Manager

October 16, 2020

Keith, from service department, kept me informed and updated me on what was taking place. Great job Keith!!! He answered all the questions that I had. More

by PFAYELOOP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Oct 19, 2020 -

Allen Chevrolet Cadillac responded

Thank you for taking the time to leave a positive review! We appreciate your business and are so glad to hear your service visit with Keith went well. Enjoy your week! John Allen, General Manager

October 15, 2020

Always had a good experience at Allen Chevy. Used there quick lube for the first time recently. In and out quickly and easily. Would recommend Allen. More

by THOWE802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Cousino
Oct 15, 2020 -

Allen Chevrolet Cadillac responded

We're so appreciative of the positive feedback and are happy to know that you had a good experience with Allen Chevrolet Cadillac. We look forward to providing you with excellent service in the near future and thank you for your business. Best- John Allen, General Manager

October 15, 2020

Quick and efficient operation for my "OVERDUE?????? oil change. Your oil change service is "CLASS" as is the rest of your operation. IMPRESSIVE!!!!! An "ATTABOY" is due to Tim Sutherland for his ASSISTANCE More

by WATASH67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sutherland, Chuck Holland (My HEROES, especially TIM)
Oct 15, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the positive feedback! We are happy to know that you had a great service experience with Tim and our team. We value your business and we look forward to any future visits! Sincerely, John Allen, General Manager

October 14, 2020

They were quick and efficient for the service I received. I will definitely go back again. Thanks for the great service and I will recommend your dealership. More

by MIKE.WAGENHOUSER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck over in the quicklube.
Oct 15, 2020 -

Allen Chevrolet Cadillac responded

Thank you for sharing your experience, Mike. We are happy to know enjoyed our services. We also appreciate your feedback. Let us know if there is anything else we can help you with. We look forward to working with you again. John Allen, General Manager

October 14, 2020

The quick oil change service lived up to be quick. I was early on my oil change and the service technician informed me to make sure I still wanted to proceed. Top notch! More

by mrscherryb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Cousino
Oct 15, 2020 -

Allen Chevrolet Cadillac responded

Thank you so much for sharing your great review. We can’t wait to share your compliments with our service team. It was a pleasure working with you. We hope to see you in the future! Sincerely, John Allen, General Manager

October 13, 2020

I brought my Equinox in for a oil change! Everyone was very helpful & courteous! Thank you for giving the customer such great service! It is a pleasure to have the vehicle taken care of so effiencally More

by CGLEMBOCKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Oct 16, 2020 -

Allen Chevrolet Cadillac responded

Thank you for taking the time to share your experience! We're glad to hear you're satisfied with the care you have received on your Equinox and that you were provided with attentive and friendly customer service. Please do not hesitate to reach out to us when we can work with you down the road! Sincerely, John Allen, General Manager

October 13, 2020

Always go to this dealership for oil changes. They are very thorough. Make sure my tires are rotated and make sure my car is in great running condition. Since I have begun bringing my Cadillac to them I w More

by eppler58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Oct 14, 2020 -

Allen Chevrolet Cadillac responded

Thank you for taking the time to share your recent service experience with us. Our main goal is to ensure that you leave 100% satisfied and it's nice to know we did just that. Thank you for choosing Allen Chevrolet Cadillac. Best, John Allen, General Manager

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