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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.7
951 Reviews

951 Reviews of Allen Chevrolet Cadillac - Service Center

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September 28, 2020

Just moved to Monroe recently from the Lapeer area.Brought my Corvette in for a oil change. Greeted by friendly staff, made me feel welcomed and appreciated. Service was done in a very timely m More

by YNOT48446
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Sep 28, 2020 -

Allen Chevrolet Cadillac responded

Welcome to the area and to the Allen Chevrolet Cadillac family! It has been our pleasure addressing all of your Corvette service needs and we hope to see you again soon. Sincerely, John Allen, General Manager

September 28, 2020

Great service the place is very clean. Every one friendly. After getting recall done got oil changed very fast and professional service.i would recommend this place More

by Jamiedebbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Sep 28, 2020 -

Allen Chevrolet Cadillac responded

Thank you for your recent service visit and positive feedback. It has been our pleasure to handle your service needs and we hope to see you again soon. Best, John Allen, General Manager

September 27, 2020

Courteous, efficient, in and out with the Kwick Service Iil Change. Thanks Allen! I have no more words to add. Great service, I recommend. Got an oil change, pronto! More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Sep 28, 2020 -

Allen Chevrolet Cadillac responded

Gary thank you for taking a moment to leave us a perfect score on your recent service visit. It's great to know that our team has provided you with fast and friendly service. Safe Travels- John Allen, General Manager

September 26, 2020

Always a great experience! Derek is the best! He is a rare breed of honest and hard working. Qualities rarely found in today’s salesman. The service department is also top quality. More

by HAMBONE412USA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg, Keith Cousino
Sep 28, 2020 -

Allen Chevrolet Cadillac responded

Thank you for your trust and confidence in Derek and our team. We work very hard to make each experience from Sales to Service pleasant and easy. Congrats on your new vehicle! Sincerely, John Allen, GM

September 24, 2020

Quick efficient service. Initially, they said they were going to do a tire rotation. But once they looked at it further, they determined it wasn’t necessary. They have always been helpful and recommend the More

by ELIZABETH.THOMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Sep 24, 2020 -

Allen Chevrolet Cadillac responded

Elizabeth, thank you for choosing Allen Chevrolet Cadillac as your preferred service provider. We appreciate the high rating and your kind words and hope to see you again soon. Best-John Allen, General Manager

September 23, 2020

Went in with air in tire pressure low. They took me right in. Since it was real close to oil change with the lease car, they did it all More

by JETSGRAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Sep 24, 2020 -

Allen Chevrolet Cadillac responded

Thanks for the 5-Stars! We are pleased to hear that your service visit was timely and that our team was able to handle your oil change the same day as well. We hope to see you down the road! Sincerely, John Allen, General Manager

September 22, 2020

Never fails to impress with their professionalism and above average service from the moment you arrive. I will definitely not hesitate to come here again. More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Outside service area
Sep 22, 2020 -

Allen Chevrolet Cadillac responded

Kathy, thank you for choosing Allen Chevrolet Cadillac for your service needs. We appreciate the kind words and look forward to working with you again soon! Sincerely, John Allen, GM

September 22, 2020

The folks at the oil change area were very professional. Love using the service at the dealership and look forward every time I need to get my oil changed. Very good quality work every time More

by Shawn Crockett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Sep 23, 2020 -

Allen Chevrolet Cadillac responded

Shawn thank you for your high praise! It's great to hear that our service team provided you with the quality and quick service you deserve. We look forward to meeting your future service needs. Best, John Allen, GM

September 19, 2020

I Arrived for oil change and was brought right in they were very professional and quick . I was in and out within 20minutes . They did a great job once again. More

by DAVEHERTZSCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Sep 23, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star rating Dave! We truly value your opinion and look forward to the opportunity to service your vehicle again soon. Sincerely, John Allen, GM

September 19, 2020

Service was timely and professional. Status of tire and brake wear provided. Cost was reasonable. Waiting area was clean and well spaced for covid protocol. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Sep 23, 2020 -

Allen Chevrolet Cadillac responded

Mike, thank you for choosing Allen Chevrolet Cadillac to handle your service needs. We truly value your opinion and look forward to seeing you down the road. Warm Regards, John Allen, GM

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