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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.7
951 Reviews

951 Reviews of Allen Chevrolet Cadillac - Service Center

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August 27, 2020

Awesome dealership,Our car salesman Brian Nelson is the best. He sees to it we are well taken care of. If problems should arise he would be Johny on the spot. More

by Paula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Porter, Keith Cousino
Aug 28, 2020 -

Allen Chevrolet Cadillac responded

Paula, thank you for taking the time to share your great service experience with Brian! We are looking forward to continue to taking care of auto needs in the future. Sincerely, John Allen, GM

August 25, 2020

Fast in courteous service. I will return for more service work I my 2017 Cadillac. The oil trains for Sylvie was clean and organized As well as the customer waiting Room. More

by KEN.SWINT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Aug 26, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the positive review and rating, Ken! We are delighted to know that you had a 5-star experience with us and we look forward to your next visit! Sincerely, John Allen, GM

August 23, 2020

Service was good. Everything was safe and clean. Service was quick . Employees were friendly and also wore masks for safety for covid and the waiting room was clean. More

by PATTIJ625
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Aug 24, 2020 -

Allen Chevrolet Cadillac responded

We love seeing your support for us! Thank you so much, Patti. We hope to work with you again. Sincerely, John Allen, GM

August 23, 2020

oil change only.Friendly staff. Will be back for my next oil change only.Friendly staff. Will be back for my next service. Fast and efficient with no waiting. Clean waiting area. Will refer my friends More

by Bob Lommerse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Aug 24, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the five-star review, Bob! We appreciate your business and hope to see you again soon! Sincerely, John Allen, GM

August 22, 2020

This was my first visit. Everyone I encountered, on the phone and in person, was friendly and courteous. Service was efficient and surprisingly affordable. I definitely plan to bring my car back the next t More

by tabrewer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Holland, Keith Cousino
Aug 24, 2020 -

Allen Chevrolet Cadillac responded

Hi there, thank you for the great review! We're happy to know you had a positive experience. We hope to see you again! Sincerely, John Allen, GM

August 21, 2020

Chris is always professional and courteous very knowledgeable he is one of the main reasons we use Allen Chevrolet. He goes above and beyond and is always willing to answer any questions. More

by DUTCHMILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 24, 2020 -

Allen Chevrolet Cadillac responded

We are happy to hear that your service appointment with us went well! It was a pleasure to take care of you and your ride. Please don't hesitate to reach out to us if there is anything else that we can do for you. Sincerely, John Allen, GM

August 21, 2020

Recently purchased a 2020 Silverado 2500 from Mark Williams at Allen Chevrolet. Ordered some accessories at time of purchase but due to COVID wasn’t sure when they would arrive or be installed. Dan in More

by RANDYSPAULDING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan in the parts dept. and Chris T. In service, Mark Williams
Aug 24, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the great review, Randy! We will be sure to thank Mark and Dan for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit! Sincerely, John Allen, GM

August 20, 2020

The wait was very long, considering how short my oil change was and no one was in front of me. I was afraid I was going to run out of gas waiting. The man that wore the blues shirt and ran my credit car More

by courtjanell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Aug 21, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the four-star review! We were happy to assist you. Sincerely, John Allen, GM

August 16, 2020

Good service. Josh was very friendly and helpful. We were just looking but he helped us to make a good decision. Very good job Josh🤗 More

by LYNN41076
Recommend Dealer
Yes
Employees Worked With
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Allen Chevrolet Cadillac responded

Thanks for leaving us a great review, Lynn! It was our pleasure to work with you! We'd love to assist you again soon. Sincerely, John Allen, GM

August 15, 2020

The crew is friendly and they get the work I needed done quickly. I have been coming to Allen Chevrolet for over 20 years and will continue. More

by blucky33
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Aug 17, 2020 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star review! We appreciate you sharing the positive feedback! Sincerely, John Allen, GM

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