Allen Honda

Unconcerned like most Honda dealers I was once told that honda salesmen didn't have to work because Hondas sell themselves. It was from a salesmen at this dealership over 10 years ago. I I was once told that honda salesmen didn't have to work because Hondas sell themselves. It was from a salesmen at this dealership over 10 years ago. I have been to this dealership twice before in my life and I told myself I wouldn't come back. The person most interested in selling the car was the finance dept. I bought the car but it was an all day event. I would have left but I was tired of looking for a car. I never met the internet sales person thst I started out working with. She just sent me to someone else and I never heard from her again. I will update in 6 mths to let you know if all promises and suggestions worked out. Service department is my major concern and I think that might be the highlight of my deal. Hopefully I can increase the score at that time. They said I can refinance later. I started out with onr interest that was supposedly approved 3 to 4 hours later I ended up with and interest rate that was double the amount we had agreed to. My crefit rating had slipped downhill but the interest rate actually doubled in tge time it took to get from car.sales to finance.They told me that the car wasnt certified when it had certified wrote on the plates and windows. So they gave me the certified rating back as a perk (?) So was the car actually certified? I couldnt tell you.I have no idea what happened to that deal. They said they would fix the chips in the paint. To be continued....... More

Won't be back Taken my car to Allen Honda 4 times in the last 5 years to have my a/c repaired. They have patched it up just enough to make it work for a little whil Taken my car to Allen Honda 4 times in the last 5 years to have my a/c repaired. They have patched it up just enough to make it work for a little while while charging me several hundred to over a thousand dollars. Just took it in and I was told it would be $2000 to replace the condenser (this would be the 3rd one). I told them not to fix it as I don't want to pay that kind of money for a part that keeps going out. When I arrived to pick up my car they charged me $90 just to test the a/c. Even though I had already paid $90 for the same test plus a few hundred dollars for the supposed "repair" a few months ago. I won't be back and I probably won't buy Honda again because I don't want to have to drive to Houston every time I need service. More

Purchased a new Honda HRV I had a great experience at Allen Honda! So thankful I got to work with Holly Ellison, she made the process enjoyable and was very genuine and straigh I had a great experience at Allen Honda! So thankful I got to work with Holly Ellison, she made the process enjoyable and was very genuine and straight forward with me. I am super pleased with my new HRV and the customer service of Allen Honda and am looking forward to future affairs with them. More

EXCELLENT CUSTOMER SERVICE WITH A PERSONAL TOUCH My wife and I were greeted personally by Rusty Skinner, the General Sales Manager. Rusty took the time to listen and then walked us through the proce My wife and I were greeted personally by Rusty Skinner, the General Sales Manager. Rusty took the time to listen and then walked us through the process of assessing the certified vehicle we had chosen He made certain we were completely satisfied. Rusty asked Micky Anderson, Leasing and Sales Consultant, to join us. Mickey took the time to show us all of the options on our Crosstour. Micky's attention to detail was awesome. Once the decision was made, again Rusty served our needs personally. We were joined by Shirley Macik, Finance Director, who worked to obtain a marvelous rate and financing, far better than we had thought. In addition, Shirley achieved an even more advantageous service warranty for us!.....A MOST PROFESSIONAL AND PERSONABLE DEALERSHIP..... Happy, Dedicated Allen Honda Customers More

A Blessing!!! My AC went out in my car a few weeks again! Tammy Harmon was amazing!!! I can only describe her as a God sent angel! She made sure I had a loaner My AC went out in my car a few weeks again! Tammy Harmon was amazing!!! I can only describe her as a God sent angel! She made sure I had a loaner car to get around in until my repairs was done. She really made me feel like I was never looked over in the store on that "hot" day!!! More

Fantastic! This is our first visit to a Honda dealership and it was wonderful! Our salesman wasn't pushy which is very important to me. He also answered any ques This is our first visit to a Honda dealership and it was wonderful! Our salesman wasn't pushy which is very important to me. He also answered any questions I had and followed up the sale with a phone call. More

Really listened to what I wanted I went to Allen Honda to get service for my very old Honda and ended up with a better Honda. Great service and nice experience. Holly worked with me I went to Allen Honda to get service for my very old Honda and ended up with a better Honda. Great service and nice experience. Holly worked with me to get me what I wanted at a price I could afford. More

Absolutely the most Professional and Helpful Staff As a Dad with a daughter away at college I needed a dealer I could trust and that would just "get it done" when she needed help. My first encounter w As a Dad with a daughter away at college I needed a dealer I could trust and that would just "get it done" when she needed help. My first encounter was with the service department when her 2008 Honda Accord had some issues. Tammy just flat took care of my daughter, called me and kept me informed as to the status, and reassured us that everything was fine. When my daughter had an accident at the beginning of summer 2016 we went to CS to replace her car. We went to 5 different dealers to look at different cars and came back to Allen Honda and bought a 2016 Accord. They were the 1st and last place we went. Absolutely the most professional and kindest staff, great value on the new car, and again assured us that our daughter (and her parents) didn't have anything to worry about with service, etc. Last example. Today my daughter was on vacation and landed out of state to find a text from her roommate saying her windows were all down for some reason (possibly her key fob was pushed in her purse) and rolled the windows down. No spare key at house. I called David the service manager and Rusty the GM. They took care of it immediately to be sure the windows were up, car secure, and everyone assured. I've bought a lot of cars and deal with many companies. This dealership and their team are simply THE best. (especially when it comes to parents needing to be sure our kids are properly treated and not cheated). Great job team Allen! Tom T. San Antonio...Gig'Em Aggies! More

Easy car buying experience! In my search for a new car this dealership made everything super easy and stress free! Ive been to a few others before them and they by far were the b In my search for a new car this dealership made everything super easy and stress free! Ive been to a few others before them and they by far were the best to work with. Thanks for all the effort and help in getting me into my vehicle. Special thanks to Megan for being so friendly and helpful! More

Rusty was a NIGHTMARE!! BEWARE!!! I had the worst experience at this car lot. I picked out a car with the sales guy and agreed upon an amount per month. I received an interest rate bel I had the worst experience at this car lot. I picked out a car with the sales guy and agreed upon an amount per month. I received an interest rate below what they thought but my payments stayed the same! They inflated the price to match the payments, even though I had a better rate. RUSTY was a complete nightmare. He is very pushy and rude. I do NOT recommend him at ALL. I will take my business elsewhere since he works here. More