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Allen Samuels CDJR of Oxford

Oxford, MS

4.6
82 Reviews
Car Shopping Made Easy We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us. Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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2201 East University Ave.

Oxford, MS

38655

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Showing 82 reviews

January 12, 2024

Had an appt at 10 didn’t get help til 2pm. Walk-ins before appt not acceptable. Why even make an appt? More

by gig_em5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
January 11, 2024

Hello This William glidewell The I dealt with Chuck in the service He and the staff at Allen Samuels In Aransas pass Texas were were very helpful. Thanks William More

by wglidewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
January 08, 2024

Excellent service took care of my vehicle in a timely matter. The service advisor was great. More

by jwoomack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thad Heuser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2024

The service department personnel are all polite, knowledgeable, and efficient. They get done on time. More

by gsjones402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thad Heuser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2024 -

Allen Samuels CDJR of Oxford responded

We strive to help and exceed your expectations

January 05, 2024

I called for many months to get my a/c fixed. After months of calling and leaving several messages, I was able to speak with someone about my intermittent a/c. They told me there was nothing that More

by K Low
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thad Heuser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
January 04, 2024

Long time wait, over an hour, for "express oil change" Repair estimate over $200 for $20 part. More

by Cbmj007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thad Heuser
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2024

Great service took care of my vechile in a timely matter service advisor was great More

by pompa6897
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thad Heuser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

People at this dealership were very Knowledgable and helpful and the overall experience was great . More

by shedd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thad Heuser
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

Took a while due to parts not available which was not their fault, but overall good service. More

by bootsmem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thad Heuser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2023

Javier was great. Very helpful and knowledgeable. He was not pushy and never rushed us. More

by enterprises.mp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier
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