Allen Samuels Chrysler Dodge Jeep RAM of Aransas Pass
Aransas Pass, TX
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This was the Aransas Pass store, not Oxford. The link to leave a review brought me here. I was told to bring the car in before closing time, and they would get me scheduled for service the fol The link to leave a review brought me here. I was told to bring the car in before closing time, and they would get me scheduled for service the following day, only to get there 29 minutes before closing time and learn that all of the service techs had gone home early that day. I told the office lady (who was still at work during business hours by the way) that I had meetings tomorrow morning, so she told me they opened at 7am tomorrow and I would need to bring it back then. I drove back home frustrated, but got the car back at 7 the following morning (Wednesday), only to hear that it would be Friday before they could get the parts needed to do the service… they offered to let me take the car back and bring it back in on Friday, but my wife had once again followed me to the dealership in our other car, so I declined and decided I could wait a couple of days. Friday came and around 1:00pm or so I called them to check on the car, they told me that they weren’t expecting the parts until Monday. So I waited the whole weekend and Monday came and went without a phone call from them. Finally Tuesday rolled around and they called me and said they had the parts in for my repair if I wanted to bring the car in and schedule something! I told them the car had been there for the past week, and they just said, “Oh, okay.” And told me it would be done the following day, which it was… very disappointing service. More
7/29/26 i leased a 2026 Jeep Grand Cherokee. Sarah made it the absolutely the best sale event that I had the pleasure to have. I should know because since the dealership opened, I think this th Sarah made it the absolutely the best sale event that I had the pleasure to have. I should know because since the dealership opened, I think this the 15th purchase I have made and that’s why I keep coming back. This was the very best experience yet though. From the minute I walked in it was great in every single area of the sale and I drive hard sales. I’m 80 now with health issues but I will be their customer, in fact Sarah promised my wife that she would always treat her the same way should I not be able or other. Again Thank you Sarah. More
July 21,2026 Took our 2023 Jeep Wrangler in for hydraulic pump recall at 9:00 a.m. Called dealership at 6:00 p.m. since not recieving an update, contact was gone for the day. The person who answere hydraulic pump recall at 9:00 a.m. Called dealership at 6:00 p.m. since not recieving an update, contact was gone for the day. The person who answered the phone in the service department had no clue what was going on with the wrangler. All that was said is the keys are not in the box and it must be with the technician. No update, was told to call next morning for update. Called next morning at 10:20 a.m. and was told it was pulled from service due to being notified that we were picking up the vehicle the next morning. Never discussed picking up vehicle. Dealership put it back in service and it would take 2 days before any information on status. This is the third time car was taken to dealership. Took 2 times to six death wobble in front-end after replacing all steering system parts. What a joke, like going to the E.R. and being admitted to hospital for a week. More
My son bought a new Rebel and it has now been in their shop for 5 months and they still haven't figured out what is wrong. He asked for a refund since problems started within two weeks. They refused a ref shop for 5 months and they still haven't figured out what is wrong. He asked for a refund since problems started within two weeks. They refused a refund and would take it back as a trade in for $13,000 less than what he paid for it. Definitely don't buy from here unless you want to be cheated!!! More
This is for Aransas Pass Texas not Oxford Mississippi. I brought my truck in because of the ABS light Taylor said that they would need a couple days to check it out it seems that disconnecting battery cau I brought my truck in because of the ABS light Taylor said that they would need a couple days to check it out it seems that disconnecting battery cause the issue and they took care of getting everything reset and ensuring that there were no issues these are great guys over here and I highly recommend them and their service team More
Would highly recommend. They restored my vehicle window tinting and inside detailing that another company had messed up. Allen Samuels staff was great to me -- when I came i They restored my vehicle window tinting and inside detailing that another company had messed up. Allen Samuels staff was great to me -- when I came in I carried frustration from the other company that messed up my car -- they listened answered and got my car where it needed to be. Thank you for going above and beyond. God Bless. More
The professionalism and the efficientness of my experience was amazing!!! I was in contact with my sales person and because I lived in Corpus we did all of our negotiations over the phone and then experience was amazing!!! I was in contact with my sales person and because I lived in Corpus we did all of our negotiations over the phone and then my car was delivered to my house. It was such a seemless transaction. I was very pleased with everyone at Allen Samuels. More
Allen Samuel’s provided the best experience I’ve ever had a dealership. Joe Riojas Is the man you need to go to and David Benavides had everything ready to go to make it a simple process. USE THIS DEALERSHIP a dealership. Joe Riojas Is the man you need to go to and David Benavides had everything ready to go to make it a simple process. USE THIS DEALERSHIP FOR YOUR NEXT VEHICLE! More
Professional, caring, accepting. This dealership made me feel like a valued human being ; helping me to obtain the very vehicle I wanted and need. Their patience and help above repro This dealership made me feel like a valued human being ; helping me to obtain the very vehicle I wanted and need. Their patience and help above reproach. Trisha your kindness and yes we will get that for you is refreshing. Mr Benavides. You need to be cloned. Thank you both for you help. You’ve made this little one lady so happy. More
Danielle is a great person to work with. Fast and easy. She has sold us 3 vehicles this past year. Gilbert Molina was also a great help with financing. Fast and easy. She has sold us 3 vehicles this past year. Gilbert Molina was also a great help with financing. More


