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Allen Samuels Chrysler Dodge Jeep RAM of Aransas Pass

Aransas Pass, TX

4.1
438 Reviews

877 Hwy 35 Bypass

Aransas Pass, TX

78336

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Showing 438 reviews

April 20, 2024

Super helpful. Had an issue with my truck and they got me in and out alot faster than expected. Will def be going back to Allen Samuel's aransas pass for any future More

by thomasthemis1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Skinner, Danielle Weeks
April 10, 2024

Chuck in the service department is always there to help us out. He has gotten us a loaner car if we need one. More

by PJHTRAVELER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck in Service
March 16, 2024

The air in my tires were not checked I specifically asked for them to be checked More

by jbnip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 16, 2024 -

Allen Samuels Chrysler Dodge Jeep RAM of Aransas Pass responded

Good Morning, this is Mason I'm the GSM with Allen Samuels in Oxford, Ms., I would like to help rectify this issue. I can't see your name and I would like to speak with you, did you have service at our store here in Oxford?

Mar 16, 2024 -

jbnip responded

I had the work on my truck done at Allen Samuel’s in Port Aransas, TX

Mar 16, 2024 -

Allen Samuels Chrysler Dodge Jeep RAM of Aransas Pass responded

I will forward this information to that store, could you reverse this review on us? What is you name and phone number so that I may get you taken care of down there.

Mar 16, 2024 -

Allen Samuels Chrysler Dodge Jeep RAM of Aransas Pass responded

I have contacted Aransas about you issue, I sent them copies of the conversation we have had. Can they determine who you are from the jbnip?

March 15, 2024

They are crooks, bought a car from there and found that the car was totaled in New York. Bought back by dodge and then sold to me. Returned car and got a different one. It was ok till I needed a service. V More

by bubbagilbert0226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mason Rives, Sam Mullins, Tim Otterman, Thad Heuser
Mar 15, 2024 -

Allen Samuels Chrysler Dodge Jeep RAM of Aransas Pass responded

Hello, I'm sorry your having trouble and maybe I can help you. Which dealership are you having issues with? This review was sent to us in Oxford, Ms..

Mar 15, 2024 -

Allen Samuels Chrysler Dodge Jeep RAM of Aransas Pass responded

I'm Mason @ Allen Samuels in Oxford, Ms my cell phone is 662-607-0717 please call me so that I may help you out.

Mar 16, 2024 -

Allen Samuels Chrysler Dodge Jeep RAM of Aransas Pass responded

Please allow us to help you. We are not quite sure who you are, could you please provide your name so that we can help you. We are located in Oxford, Ms. our phone number here is 662-234-8000. We think your reviewing the wrong dealership, we do not sell buy back vehicles. I would appreciate if you were to apply this review to the correct dealership.

Mar 22, 2024 -

Allen Samuels Chrysler Dodge Jeep RAM of Aransas Pass responded

Please allow us to help you. We are not quite sure who you are, could you please provide your name so that we can help you. We are located in Oxford, Ms. our phone number here is 662-234-8000. We think your reviewing the wrong dealership, we do not sell buy back vehicles. I would appreciate if you were to apply this review to the correct dealership.

January 08, 2024

First of all I wish to tell you I was treated fairly by the service department. And it’s representative Chuck. I will be eternally grateful for his assistance in getting me one of your loaner cars as I had More

by Worldsnicestguy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
January 04, 2024

These guys knocked the service on my 2500 6. 7 Ram out of the park. They do what ya ask and don't try to upsell ya!!. Great prices and fast service. More

by Pp1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
December 09, 2023

Was worked on for a month and didn’t last a week. The vehicle will not run again. More

by norman1241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Dec 09, 2023 -

Allen Samuels Chrysler Dodge Jeep RAM of Aransas Pass responded

I would like to have your information, so that we could try and rectify the issue with your RAM. Could you email your information to Mrives@asag.net I will check with the service department Monday?

December 17, 2020

Very courteous dealership. Friendly. Seemed genuinely concerned for my experience. Definitely will recommend them to my family and friends. Have bought last four or five vehicles from Allen Samuels. More

by MikeS1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Polsinelli, Santos Martinez
December 11, 2020

They really do treat you like a friend. Everything was done on the up and up. Kept me informed the entire process. No surprises. Very pleased. More

by MikeS1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Polsinelli
November 23, 2020

Tony was a pleasure to deal with - both amicable and professional at the same time. We were treated very well by the entire Allen Samuels staff! More

by glide1022
Recommend Dealer
Yes
Employees Worked With
Anthony Polsinelli
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