Allen Samuels Chrysler Dodge Jeep RAM of Aransas Pass

Great Mr. Holderfield went above and beyond to help me pick the vehicle I really wanted. I knew I wanted a jeep, but didn't know which model. To accomodat Mr. Holderfield went above and beyond to help me pick the vehicle I really wanted. I knew I wanted a jeep, but didn't know which model. To accomodate our schedule, Mr. Holderfield came in on his day off to show us and let us test drive some jeeps. He was very knowledgeable on all the vehicles he showed us. Once I decided what model I wanted, Mr. Holderfield went out of his way to find me the color I really wanted with all the amenities I was looking for. Mr. Holderfield also introduced us to the service team because through out the sales process we were expressing how we thought the service is just as important as the sale. Once we purchased the Jeep, Mr. Holderfield called us to ensure we were enjoying our jeep. To us, that shows we were more than just a sale to Mr. Holderfield, it shows he really cared and that it was important to him that we were happy. We are very happy with the Jeep. More

Another Day In Paradise I called Allen Samuels looking for a specific vehicle. I spoke with David Holderfield. They did not have what I was wanting on the lot. I told David I called Allen Samuels looking for a specific vehicle. I spoke with David Holderfield. They did not have what I was wanting on the lot. I told David when they get one call me. Just a few days later David call and said he had two to choose from. I stopped that afternoon and met with David. David was very friendly, professional and also very knowledgable and answered all my question. He even quoted me a price for my trade in sight unseen. Which to me meant he trusted me that I was truthful. That meant a lot to me. We made our deal. David and his team got thru the paperwork and got me the best interest rate in a timely manner. It was an easy and comfortable event. My wife and I drove our beautiful new vehicle home that day and just love it More

My Jeep buying experience David was a great sales representative. He was very knowledgeable about the vehicles they sell. He was a very friendly person to work with, and spen David was a great sales representative. He was very knowledgeable about the vehicles they sell. He was a very friendly person to work with, and spent many hours working with me to ensure I was going to be happy with my purchase etc...and has always been available for any questions I might have. This is the best vehicle buying experience that I have ever had. It was a very low key, non pressured atmosphere Everyone was very friendly, and accommodating. I think the world of Mr. Denton, he went out of his way to help me, and Esteban worked hard too. The whole crew was great there at Allen Samuels Aransas Pass, and I would definitely recommend them to anyone looking for a car, truck, or jeep. The drive is not that far from Corpus Christi, and they are willing to deal with you there at Allen Samuels AP whereas not so much at the Jeep dealership in Corpus Christi. I give them an A+ all the way around ! More

2009 Mini Cooper Everything leading up to this date has also been a terrible experience with this dealership my 2009 Mini Cooper has been in this service center about Everything leading up to this date has also been a terrible experience with this dealership my 2009 Mini Cooper has been in this service center about a dozen times. I've had a clutch assembly replaced. A replacement engine has also been placed in a car I purchased at the end of January. They gave me back the car with a ticking engine. And told me they knew it was ticking they wanted to me put some normal driving miles on it to see how it reacted. After fixing the replacement engine , my check engine light came one now apparently my thermostat housing system is bad. So most recently this service center checked the code for the check engine light. Service told me I just needed a new thermostat. I was told LATER that it need a compete new housing system for the thermostat. I brought my car in at 8 am , two days after they said they would have my part. When I dropped off my car I was told it wouldn't be ready until last Friday evening maybe even Saturday morning. I insisted I need my car back Friday and that fixing a thermostat shouldn't take all day but I would have to pick it up at close of business. Around 5 I had not heard from anyone so I called. I was told the that my car still had Not been touched and no one would get to it til Tuesday morning at the earliest. I requested to talk to the service manager. Apparently they don't have one right now so I was directed to a busy GM. Once I finally got the GM on the phone he assured met vehicle would be done Saturday morning. Saturday after noon I called again to check on it to be told again it wouldn't be looked at until Tuesday. Absolutely absurd. Not toe mention the ticking engine they gave me back the time before this. Or the faulty cooling system which caused my engine to blow before that. I was in the service center three days in a row because of an oil light that was on. I was told nothing was wrong and sent on my way. My engine blew with my young son in the car. I have NO faith in this service center Although I have been told Steve dicks no longer works there he too was part of the problem. The only diamonds in that dealership are Danica Lindsey and another lady who I can't recall her name she anwsrs phones from time to time as a backup receptionist. Those ladies are wonderful and professional. My entire experience has been a bad one from the second day I had my vehicle and the clutch was no good. I was sold an unsafe vehicle and even after being in this service center on multiple occasion it has never been up to par for a safe car. Thank you Allen Samuels for reminding me con artist exist. Reminding me that some people are only out for themselves. We are not friends Allen Samuels and we never will be. And if I have it my way none of my friends or their friends will be your friends. More

Dealer Traded Willy's Wheeler This dealership provided me both up front pricing and effetive methods to get me into the specific vehicle I picked a month ago at another dealership. This dealership provided me both up front pricing and effetive methods to get me into the specific vehicle I picked a month ago at another dealership. After the experience I had at a location in San Antonio, I was certain I didn't want to speak to a dealership ever again. Allen Samuels stomped on others toes at the other dealership to make sure I wasn't short changed. They by far are the most honest folks I have had the pleasure of doing business with. They will also receive my business again. Can't thank you enough. More