Allen Samuels Chrysler Dodge Jeep Ram FIAT
Waco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 AM
Sunday Closed
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Took my Chrysler 300 in for its scheduled maintenance as always. It was very busy for 8am so I expected a wait. The service department is very popular and stays busy, so I bring reading material. The tec always. It was very busy for 8am so I expected a wait. The service department is very popular and stays busy, so I bring reading material. The technicians always do a good job on my vehicles and that is why I bring them to Allen Samuels dealership to get all my service and repairs done. Always have, always will. I don't go in expecting to be done in 10 minutes. I go in expecting my vehicles be serviced correctly, and they are. They do their best to get clients in and out as fast as humanly possible. I really appreciate these guys. Keep up the good work. Oh yea, Collin, me and you need to go fishing soon. Thanks guys. More
the staff at Allen Samuels are excellent practitioners of the win-win concept. They are genuinely interested in finding the vehicle you truly want for a final price reasonably agreeable for both parties. A the win-win concept. They are genuinely interested in finding the vehicle you truly want for a final price reasonably agreeable for both parties. Attentive hands-on service all around. More
Everyone at the dealership was very professional. Salesman, Raymond Medina, was very attentive after the sale. He called several times to assure that there were no problems with the vehicle and to Salesman, Raymond Medina, was very attentive after the sale. He called several times to assure that there were no problems with the vehicle and to answer any questions. He iis an excellent representative for the dealership. 5 stars. More
Very disappointing experience. We brought our Jeep in for a no-start issue and were told it needed a battery, which we paid to replace. The very next day, the low oil pressure ligh We brought our Jeep in for a no-start issue and were told it needed a battery, which we paid to replace. The very next day, the low oil pressure light came on. When we brought it back, we were told it needed nearly $2,400 in repairs. When we asked for copies of the diagnostics and technician notes to understand what changed, we were told there was “no point” in providing them. Lack of transparency and poor communication. I would not recommend this service department. More
People at the dealership were very helpful and answered all my questions. I will be a return customer for sure. all my questions. I will be a return customer for sure. More
Picked up my vehicle from having a recall repair made drove it to Bank and check engine light came on. I called Samatha in service and she said to bring it back by and they would get it checked out. I e drove it to Bank and check engine light came on. I called Samatha in service and she said to bring it back by and they would get it checked out. I ended up leaving overnight. She called me next day and said they belive they had it taken care of. They think may have been an air bubble in fuel system from replacing the high pressure pump that had been the reason for the recall. They did get it taken care of and Im happy. More
Great people, great service! Thanks a lot for the kindness. The appointment went as expected. Thanks a lot for the kindness. The appointment went as expected. More
Had a wonderful experience with Winnie Nelson. She thoroughly explained features of the vehicle we were considering purchasing. She has made herself readily available for any questions that we hav She thoroughly explained features of the vehicle we were considering purchasing. She has made herself readily available for any questions that we have about our new car. Great experience! More
LB sold me a truck on 1-28-26. He was very knowledgeable about the trucks and never assumed that I automatically knew the features of the truck I was interested in. He took the t He was very knowledgeable about the trucks and never assumed that I automatically knew the features of the truck I was interested in. He took the time to explain its’ features and was more than happy to answer any questions I had. He takes a pressure-free approach when it comes to selling, making sure that the vehicle truly meets the desired wants and needs of the customer. I always felt he had my best interest in mind. His communication was also top notch as he kept me up to speed on the entire process. LB goes above and beyond to make sure his customers have the best experience possible. I’d HIGHLY recommend doing business with him, you won’t regret it. He is truly a strong asset to the Allen Samuels team. More
Great experience with a great salesman. Got exactly what i wanted.. my salesman went over and beyond Got exactly what i wanted.. my salesman went over and beyond More






