Allen Samuels Chrysler Dodge Jeep Ram FIAT

LB was patient and very helpful with finding a vehicle that fitted our family’s needs. 10 outta 10 definitely would recommend this salesman that fitted our family’s needs. 10 outta 10 definitely would recommend this salesman More

I have had some not so great experiences at this dealership, but today a gentleman named LB Brown was superb! Appeared to be genuinely concerned with providing great customer service. Just wish my J dealership, but today a gentleman named LB Brown was superb! Appeared to be genuinely concerned with providing great customer service. Just wish my Jeep wasn’t having electrical problems at only 14,000 miles :/ More

We had such a great experience at Allen Samuels! Everything went super smooth from beginning to end. Buying a car can be stressful, but this honestly felt easy. LB was our salesman and he was awe Everything went super smooth from beginning to end. Buying a car can be stressful, but this honestly felt easy. LB was our salesman and he was awesome. He was really laid-back, helpful, and never pushy at all. He answered all our questions and made sure we felt good about everything before moving forward. We ended up buying a Durango and we absolutely love it! The whole team at Allen Samuels was friendly and easy to work with. Definitely recommend them — and ask for LB if you go in! More

The experience was great and better than expected! Unfortunately, the downfall lies with the service manager: he doesn't follow up or follow through on his promises. Unfortunately, the downfall lies with the service manager: he doesn't follow up or follow through on his promises. More

Took my Chrysler 300 in for its scheduled maintenance as always. It was very busy for 8am so I expected a wait. The service department is very popular and stays busy, so I bring reading material. The tec always. It was very busy for 8am so I expected a wait. The service department is very popular and stays busy, so I bring reading material. The technicians always do a good job on my vehicles and that is why I bring them to Allen Samuels dealership to get all my service and repairs done. Always have, always will. I don't go in expecting to be done in 10 minutes. I go in expecting my vehicles be serviced correctly, and they are. They do their best to get clients in and out as fast as humanly possible. I really appreciate these guys. Keep up the good work. Oh yea, Collin, me and you need to go fishing soon. Thanks guys. More

the staff at Allen Samuels are excellent practitioners of the win-win concept. They are genuinely interested in finding the vehicle you truly want for a final price reasonably agreeable for both parties. A the win-win concept. They are genuinely interested in finding the vehicle you truly want for a final price reasonably agreeable for both parties. Attentive hands-on service all around. More

Very disappointing experience. We brought our Jeep in for a no-start issue and were told it needed a battery, which we paid to replace. The very next day, the low oil pressure ligh We brought our Jeep in for a no-start issue and were told it needed a battery, which we paid to replace. The very next day, the low oil pressure light came on. When we brought it back, we were told it needed nearly $2,400 in repairs. When we asked for copies of the diagnostics and technician notes to understand what changed, we were told there was “no point” in providing them. Lack of transparency and poor communication. I would not recommend this service department. More

People at the dealership were very helpful and answered all my questions. I will be a return customer for sure. all my questions. I will be a return customer for sure. More

Picked up my vehicle from having a recall repair made drove it to Bank and check engine light came on. I called Samatha in service and she said to bring it back by and they would get it checked out. I e drove it to Bank and check engine light came on. I called Samatha in service and she said to bring it back by and they would get it checked out. I ended up leaving overnight. She called me next day and said they belive they had it taken care of. They think may have been an air bubble in fuel system from replacing the high pressure pump that had been the reason for the recall. They did get it taken care of and Im happy. More