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Allen Samuels Chrysler Dodge Jeep Ram FIAT

Waco, TX

Overview
Reviews
4.9
760 Reviews
Call Dealership (254) 772-8120
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201 West Loop 340

Waco, TX

76712

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Showing 760 reviews

April 21, 2025

My service was done with minimum waiting time and the refreshments were very good with something for everyone More

by swarren241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Larson
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Apr 24, 2025 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Thanks for the fantastic feedback! We're thrilled to hear you enjoyed your experience and our refreshments. We aim to provide quick and enjoyable service for everyone. Your support means a lot to us! Ted Teague, General Manager, Cell # 254-715-6909

April 14, 2025

We always get great service from Allen Samuel's for our 2020 Charger. The staff is very friendly and explains exactly what service will be done. More

by kenandjanieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Coleman, Colby Brunson
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Apr 15, 2025 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Thank you for your fantastic review! We're thrilled to hear you consistently receive great service for your Charger. Our team is dedicated to providing a friendly experience and clear communication. We look forward to seeing you again! Ted Teague, General Manager, Cell # 254-715-6909

April 10, 2025

We recently traded my wife's truck for a Durango we are thrilled with the vehicle and LB was very helpful and a pleasure to work with! More

by rnalljr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Langdon Brown
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Apr 15, 2025 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Thanks for sharing your experience! We're so glad to hear that you and your wife are thrilled with the Durango. It’s great to know LB made the process enjoyable for you. Enjoy your new ride! Ted Teague, General Manager, Cell # 254-715-6909

April 09, 2025

I have had multiple issues with my Jeep Cherokee but this time the staff was right on top of it and found my problem quickly. More

by JMANDERS0591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul was spoken to originally and then I think the man's name was Gary.
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Apr 10, 2025 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

We’re thrilled to hear about your positive experience! Our team strives to provide quick and effective service, and it’s great to know we met your expectations. Thank you for sharing your feedback, and we look forward to assisting you again in the future! Ted Teague, General Manager, Cell # 254-715-6909

March 31, 2025

This is the best dealership! Everyone is so kind and friendly. They really make you feel like you are family. More

by kaitlyn.macphail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Lampley, Rolando Perez, Trey "BowTie" McDade
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Apr 02, 2025 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Kaitlyn, thank you for your wonderful review! We're thrilled to hear that you felt welcomed and valued during your visit. Our team strives to create a family-like atmosphere, and it’s great to know we hit the mark. We look forward to serving you again! Ted Teague, General Manager, Cell # 254-715-6909

March 31, 2025

I had a great experience! Erick was great as was everyone else who helped me through the process! I love my new Jeep! More

by bradie34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
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Apr 02, 2025 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Bradie, we're thrilled to hear you had a fantastic experience! It's wonderful to know that Erick and the team made a positive impact. Enjoy your new Jeep, and we look forward to seeing you again soon! Ted Teague, General Manager, Cell # 254-715-6909

March 30, 2025

Shout out to LB thank you for making this car shopping experience super fun, he’s the guy to go to for sure 👍🏼 More

by Anacdominguez67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LB brown , Rolando Perez, Elias Peniston
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Apr 02, 2025 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Thanks for the kind words! We're happy to hear LB made your car shopping experience enjoyable. Your feedback motivates us to keep delivering great service. Enjoy your new ride! Ted Teague, General Manager, Cell # 254-715-6909

March 29, 2025

Always five star, top notch customer service! Collin is the best service advisor. Makes our visits nice and easy! More

by ogbarber05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin
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Mar 31, 2025 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

We're thrilled to hear you had a great experience with Collin. Our team is dedicated to providing top-notch service, and it’s wonderful to know we hit the mark. Looking forward to seeing you again soon! Ted Teague, General Manager, Cell # 254-715-6909

March 28, 2025

Impressed with speed of purchase process salesperson was friendly and easy to talk to the only real problem I encountered was the lack of a spare tire and jack More

by millielougoodman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric. , Juan Rodriguez
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Mar 31, 2025 -

Allen Samuels Chrysler Dodge Jeep Ram FIAT responded

Thanks for the fantastic review, Millie! We're glad to hear you had a smooth purchasing experience and appreciated our team. We value your feedback about the spare tire and jack and will pass it along to ensure we keep improving. Enjoy your new purchase! Ted Teague, General Manager, Cell # 254-715-6909

March 25, 2025

The tech that changed my oil, broke a 450. 00 air cleaner part (3/10/25). Tom (service manager) calls me and explains. I was charged for a new air cleaner base (3/18/25).My car was kept for 8 d More

by dstoremski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom service manager
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