
Allen Samuels Chrysler Dodge Jeep Ram FIAT
Waco, TX
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Excellent service. All staff, LB Brown, Elias Peniston, Rolando Perez, Trey, Bow-tie,McDade, and David Gray, contacted were super professional, knowledgeable, and cong All staff, LB Brown, Elias Peniston, Rolando Perez, Trey, Bow-tie,McDade, and David Gray, contacted were super professional, knowledgeable, and congenial. Very helpful, courteous, and empathetically worked with me and my family. I am a long-time repeated customer for the services and the purchase. I totally trust my vehicle to the Allen Samuel service department! More
Had oil change. The cost must have gone up. Otherwise the service was completed in a timely manner. Collin was the service tech was knowledgeable and explained thing The cost must have gone up. Otherwise the service was completed in a timely manner. Collin was the service tech was knowledgeable and explained things well. More
Excellent service. All Personel contacted were super professional and congenial. Very pleased with entire process of the purchase. All Personel contacted were super professional and congenial. Very pleased with entire process of the purchase. More
I had a complex and urgent issue that Benjamin Mathison quite patiently, courteously, and empathetically helped me work through so that I could get safely back on the road to work with little time lost. quite patiently, courteously, and empathetically helped me work through so that I could get safely back on the road to work with little time lost. More
Highly accommodating and friendly staff which walks you through the process. My family and I are satisfied repeat customers. A big thank you to Chris Hopkins Jr. for his excellent service, knowledge, and p through the process. My family and I are satisfied repeat customers. A big thank you to Chris Hopkins Jr. for his excellent service, knowledge, and professionalism. More
the dealership is great. Great staff and quick to assess and return with options. I do think the cost is a little high compared to other service depts. The service agen Great staff and quick to assess and return with options. I do think the cost is a little high compared to other service depts. The service agent I had was so awesome and sweet and she even did a wash for me. However , I'm thankful it was at no charge cause it was more of a rinse and dirt was still on my tailgate and side steps and doors! The windshield was clean !! I mentioned to driver(that brought my vehicle to me) and no comment so I didn't pursue the issue since I wasn't charged but at least I know NOT to get truck washed there! LOL My service lady was the nicest and so sweet and the driver Mr. Joe is awesome too. More
I was in from out of town and had to have my jeep towed in overnight. The service department was able to fix my car that day so that I could get home. They were very attentive and communicative and did a g in overnight. The service department was able to fix my car that day so that I could get home. They were very attentive and communicative and did a good job. More