Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Allen Samuels Chrysler Dodge Jeep Ram FIAT
Waco, TX
765 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 765 reviews
September 26, 2018
Outstanding Customer Service by J. Clay Sawyer, M.D. Both DJ Latimer and Ted Teague have spoiled me greatly--I am still making up my mind regarding a car purchase. Not only has there been NO high-pressur Both DJ Latimer and Ted Teague have spoiled me greatly--I am still making up my mind regarding a car purchase. Not only has there been NO high-pressure approach, they have gone out of their way to encourage me to drive several cars and to take my time reaching my final decision. To say that they have treated me right would be an understatement. The same holds true for James Schagel in the Parts Department--he always knows exactly what I need despite my meager descriptions, and he always remembers me. I must also mention Leslie Cooper-Gholson in Finance--we have bought two other cars here in the past and have thus worked with Leslie, as well. Even when we're just visiting, she always greets us, remembers us, and wants to make sure that our needs are met. All four of these folks are not only outstanding at their jobs, but also are outstanding human beings. I highly recommend this dealership in general, and these four people in particular! More
by J. Clay Sawyer, M.D.
Employees Worked With
James Schagel--Five Stars, Ted Teague, Leslie Cooper-Gholson, DJ Latimer
September 25, 2018
Crista Russell Crista was so helpful! She took the time to make sure I got exactly what I wanted and got the best deal. I love my Jeep and would buy from Crista ever Crista was so helpful! She took the time to make sure I got exactly what I wanted and got the best deal. I love my Jeep and would buy from Crista every time! More
by Chelsea0208
Employees Worked With
Crista Russell
September 23, 2018
Great sales people “Robert Stormer” I have to admit I came in with the idea I was just looking and I was not going to play games with the salesman. But Robert was great!!! He listened to I have to admit I came in with the idea I was just looking and I was not going to play games with the salesman. But Robert was great!!! He listened to my request and work he butt off to show all the vehicles I asked and did not pressure me to buy something I was not happy with or “I could live with”. He has taken care of me after the sale, which is unheard of from other dealers. More
by Imoveslow
Employees Worked With
Robert Stormer , Hossain Hessari, DJ Latimer
August 23, 2018
wonderful experience ask for Mike Dixon I was clueless and nervous at first. I was not feeling confident but through the help of a friend and Mike D they helped me through and I got a wonder I was clueless and nervous at first. I was not feeling confident but through the help of a friend and Mike D they helped me through and I got a wonderful brand new car. More
by cwilson82
Employees Worked With
Michael Dixon
August 20, 2018
ask for Guy London Guy London went above and beyond, to help us find the truck we were looking for. and get it for the price we were looking for Guy London went above and beyond, to help us find the truck we were looking for. and get it for the price we were looking for More
by Ramtruck1234
Employees Worked With
Guy London
August 10, 2018
buying experience I was shopping for a used car but end up walking out with a new car and they made the buying experience easy fast and i am extremely happy i will cont I was shopping for a used car but end up walking out with a new car and they made the buying experience easy fast and i am extremely happy i will continue to do buisness with Allen samuels chrysler More
by Alysia2323
Employees Worked With
Elias Peniston, Hossain Hessari, DJ Latimer
June 27, 2018
Good communication from Internet Sales Team I was shopping for cars on several sites and inquired about one at Allen Samuels Chrysler, Dodge Jeep Ram. The internet sales manager, Spring, kept c I was shopping for cars on several sites and inquired about one at Allen Samuels Chrysler, Dodge Jeep Ram. The internet sales manager, Spring, kept communicating with me and talked me into buying from them. She is good to work with. Clint, the sales manager,, was also good, making me an offer I couldn't refuse! Car arrived safely and was absolutely beautiful. More
by JohnM
Employees Worked With
Clint Allen, Spring Anderson, Christina House
April 01, 2018
buying experience made easy they listened to what I wanted. repeat customer and every time thy make me feel welcome. The paperwork was easy and they listened to me and what i wanted and went and done it no tryi repeat customer and every time thy make me feel welcome. The paperwork was easy and they listened to me and what i wanted and went and done it no trying to talk me into something that i would not like. will be glad to go back . More
by jill
Employees Worked With
Hossain Hessari, Jake Conner
February 15, 2018
Great place! Service was great. Would recommend to anyone! They were all very helpful and quick with the process. Made buying a new car a breeze. Awesome customer Service was great. Would recommend to anyone! They were all very helpful and quick with the process. Made buying a new car a breeze. Awesome customer service! More
by Dodge Challenger
Employees Worked With
Chris Sanders, Jonathan Becerra, Spring Anderson, Clarissa Serrano
February 13, 2018
Could not ask for better service and nicer people. Got an awesome deal on a great truck from simply the best people I've dealt with in forever. I cannot say enough about Spring, Jonathan and Rich Conl Got an awesome deal on a great truck from simply the best people I've dealt with in forever. I cannot say enough about Spring, Jonathan and Rich Conley. They made the process so easy and enjoyable. Love my new truck, thanks guys!!!! More
by LisaP
Employees Worked With
Jonathan Becerra, Spring Anderson
