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Allen Turner Chevrolet - Service Center

Crestview, FL

4.4
421 Reviews

421 Reviews of Allen Turner Chevrolet - Service Center

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March 26, 2018

Fast and efficient service. When bringing my 2014 Chevrolet Silverado in to Allen Turner Chevrolet for a routine service, there were some repairs that needed to be made on my veh More

by deweymadden1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan O'Connor
Mar 27, 2018 -

Allen Turner Chevrolet responded

Thank you for the positive feedback on your service visit with us, here, at Allen Turner Chevrolet. We are pleased to know that Megan was instrumental in the repair of your Silverado. We aim to make sure that our customers are thoroughly informed of the processes of the repair and that they are pleased when they drive away. We appreciate the opportunity to serve you and wish you many more safe miles to come.

March 23, 2018

Service completed exceeded expectations Karen, service advisor Allen Turner Chevy Crestview, did an excellent job keeping me informed on the maintenance being performed to my car and made a More

by Jerome Frizzle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen
Mar 23, 2018 -

Allen Turner Chevrolet responded

Thank you for the wonderful review of your service visit with us here, at Allen Turner Chevrolet. We are glad to know that everything went well, and that Karen took care of you. We appreciate your business and we wish you many more wonderful adventures to come!

March 22, 2018

Oil Change Service I have given a poor review because the past 2 times Ive brought my Mailibu in for a simple oil change. Ive left Extremely Disappointed!! The people ar More

by sheilafodge279
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Megan O'Connor
Mar 23, 2018 -

Allen Turner Chevrolet responded

Thank you for letting us know and for allowing us to correct the issue. We look forward to seeing you at 4pm today, to address the issue of the oil.

March 17, 2018

Service experience on time and expediently taken care-much faster than in the past good donuts/coffee lounge area very comfortable all staff very friendly and acknowledg More

by raemoose68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doyle Horton, Megan O'Connor
Mar 19, 2018 -

Allen Turner Chevrolet responded

Thank you for the kind review. We always aim to improve our services for our customers benefit. We are glad to know that everyone was friendly and that you enjoyed the complimentary items. We appreciate your business and we look forward to servign you again in the future.

March 14, 2018

Great people The people here are great do an awesome job and are really polite would tell everyone to go here to buy or have your vehicle serviced. Great people to More

by DWIGHTL.COOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doyle Horton, Megan O'Connor
Mar 15, 2018 -

Allen Turner Chevrolet responded

Thank you for the wonderful review of our staff here, at Allen Turner Chevrolet. We are so pleased to know that your visit with us was second to none. We appreciate the opportunity to serve you and we wish you many more safe and wonderful adventures to come.

March 14, 2018

The Dreaded Check Engine Light No time is good for a check engine light, but it's really inconvenient when your truck is loaded to move. I stopped at Allen Turner and Doyle was gre More

by mlsmith67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doyle Horton
Mar 15, 2018 -

Allen Turner Chevrolet responded

Thank you for the wonderful feedback of our service department here, at Allen Turner Chevrolet. We are glad to know that Doyle could accommodate your needs in a timely and efficient manner. We appreciate your business and if you should ever need anything, please do not hesitate to call or stop by.

March 05, 2018

They WILL go the extra mile! So IF you ever experience a problem they will go out of their way to make it right for you. (Within reason, this is a business). The staff seems like More

by jonstansell1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Givens, Doyle Horton, Megan O'Connor, Gerald Dees
Mar 05, 2018 -

Allen Turner Chevrolet responded

Thank you for the wonderful feedback. We are glad to know that the passion for customer care, shows here, at Allen Turner Chevrolet. Mr. Turner puts a lot of emphasis on making sure his customers are well received and leave completely happy. We know that every business has it flaws and places to improve, and we are constantly finding out how to better serve our community. We appreciate your kind words and we hope to serve you for many years to come.

March 03, 2018

AVOID THIS DEALERSHIP! LOTS OF PROBLEMS...STAY AWAY! After recieving a quote to fix the AC on our 2015 Suburban we were told that the problem was addressed in a GM special More

by johnmaloney616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doyle Horton, Megan O'Connor
Mar 05, 2018 -

Allen Turner Chevrolet responded

It's unfortunate that you and your wife were not satisfied with your service visit. Our management team is aware, and they will be reaching out to you.

March 01, 2018

Blessed to have met these people Returning home from vacation on a Friday afternoon is not the time you want to see your engine light and truck shut down. Yet I was blessed to have t More

by berthutson2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate was the repair person I think, Justin Gardner, Jacob Brantley, Doyle Horton, Gerald Dees
Mar 02, 2018 -

Allen Turner Chevrolet responded

Thank you Robert, for the kind review of our staff here, at Allen Turner Chevrolet. We are glad to learn that everyone could be as accommodating as possible during your delay in your travel plans. We appreciate your business with us and we hope that you and your wife have many more worry free miles to come.

February 20, 2018

Time spent Thankful to have two oil changes free but the length of time it takes even though we have scheduled an appointment seems to take to long. More

by lsrunkle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan O'Connor
Feb 21, 2018 -

Allen Turner Chevrolet responded

Thank you for your feedback. We will submit this to our management team for them to review our services and customer service.

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