Allen Turner Chevrolet

Mark Gilmore has provided great service to many customers. He is very knowledgeable about the inventory. customers. He is very knowledgeable about the inventory. More

Very quick and reliable service! Everyone is super friendly and helpful! I will always recommend Allen Turner! Everyone is super friendly and helpful! I will always recommend Allen Turner! More

Customer service from Aaron was excellent, I knew everything that was going on while my car was being serviced. The technician working on my car discovered an issue and recalled the vehicle had an ex everything that was going on while my car was being serviced. The technician working on my car discovered an issue and recalled the vehicle had an extended warranty and was able to complete the additional work for minimal cost! More

Tony is ahhmazing! Not only did he put me in my dream car, he was able to hook me up with red leather seat covers a year later. Excellent customer service! Goes above a Not only did he put me in my dream car, he was able to hook me up with red leather seat covers a year later. Excellent customer service! Goes above and beyond to make you happy l🥰 More

This dealership is great at selling vehicles, but I was let down entirely for my first service. When my first service was complete my vehicle came out with only 3 lug nuts on the driver side front whee let down entirely for my first service. When my first service was complete my vehicle came out with only 3 lug nuts on the driver side front wheel. I was then told to wait because the nuts were not torqued. The sense of urgency had overcame situational awareness. There was no harm done but the outcome could have been devastating. More

I had an 11:00 am appointment for an oil change and tire rotation. I was in and out in less than an hour. I really like the videos of the multi-point inspection. I recommend Allen Turner service department. rotation. I was in and out in less than an hour. I really like the videos of the multi-point inspection. I recommend Allen Turner service department. More

She was great filled me in about everything on my car . kept me informed and tuned in . kept me informed and tuned in . More

Cassie was wonderful and checked me in promptly. She kept me informed throughout the service of my traverse and promptly informed me when it was complete. She walked me out to my traverse and remo She kept me informed throughout the service of my traverse and promptly informed me when it was complete. She walked me out to my traverse and removed the plastic on the seat before seeing me on my way. Great service. More

Took my vehicle in for TCM program and they found a recall and also handled that. Even with delayed delivery of the part, they made sure everything was taken care of and done properly. recall and also handled that. Even with delayed delivery of the part, they made sure everything was taken care of and done properly. More

My appointment time was changed by the service department at 4:45pm the evening prior to the day of appointment, changing it from 1:30pm to 7:30am. I arrived 5 minutes early at 7:25am. The service departme at 4:45pm the evening prior to the day of appointment, changing it from 1:30pm to 7:30am. I arrived 5 minutes early at 7:25am. The service department was late opening, opening at 7:49am. I didnt have my vehicle checked in unto 8:10am. During the check-in process, I explained the issues my vehicle has been having. The individual inputting my information incorrectly entered the descriptions of what issues my vehicle is having. This was discovered when the information was read back to me. I'm not sure if the information and description of issues was entered incorrectly due to intention of diminishing the severity of the issues the vehicle is having, or simply incompetence. Either is unacceptable. I took my vehicle in for its first service. The offer was sent to my email that the first service was on them, and included and oil change, diesel exhaust fluid fill, a tire rotation, and multi-point vehicle inspection. I verified over the phone that all of this work would be performed. When I picked up my vehicle, I verified the work that was performed. I was told that the tire rotation wasnt performed and didn't apply to my dually because it was a lot of work, expensive, and most people just don't get it done. After showing MICHELLE the email and explaining that I was told over the phone that it would be performed, the service was repeatedly refused. I asked if the rest of the service would be performed, and MICHELLE told me that the oil change was completed, the diesel exhaust fluid was filled, and the multi point inspection was performed. When I got in my vehicle to leave, I checked the diesel exhaust fluid and it was not filled. Whether MICHELLE lied, was misinformes, or had zero clue as to what was actually done to my vehicle, all are unacceptable. Also, unrelated to the service department - telling your customers to give you a 5-star rating so that you dont lose you bonus is a bad look. Just do your job so that your customers naturally want to give you a 5-star rating. More