Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Allen Turner Chevrolet - Service Center
Crestview, FL
396 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
396 Reviews of Allen Turner Chevrolet - Service Center
Sort by
February 22, 2016
Great Service The staff was very good. They explained everything to me in a way I could understand, without being belittling. They were also very understanding when The staff was very good. They explained everything to me in a way I could understand, without being belittling. They were also very understanding when I could not wait for the needed service and rescheduled at a convienant time for me More
by josh.kemper
Verified CustomerEmployees Worked With
Tisha Ramm
Helpful February 22, 2016
Excellent Service Always professional, always welcoming, always greets me by name, always prompt, no worries service, complete satisfaction: these are just a few of the Always professional, always welcoming, always greets me by name, always prompt, no worries service, complete satisfaction: these are just a few of the reasons that I trust Marvin and Allen Turner Chevrolet with all of my automotive needs. More
by rgcummings
Employees Worked With
Marvin Hall
February 17, 2016
2 hour oil change Made same day appointment to get my oil change, which I was very happy about. I showed up 20-25 minutes early to fill out paperwork and perform walk a Made same day appointment to get my oil change, which I was very happy about. I showed up 20-25 minutes early to fill out paperwork and perform walk around of vehicle. It took them 2hours to perform a simple oil change on my vehicle and when I asked about it the employee did not even go to the garage area but instead went to the parts department and chatted with his Co-worker. Once my vehicle was finally pulled out it took another 20 minutes for them to get my paperwork together for my signature. Definitely not worth the free oil change will not be back. More
by agagaggaga
Employees Worked With
Zia Holly, David Cole
December 17, 2015
Scam dealership and no service Needed a battery replaced on a new Cruze. Called for a service appointment and was told it would be at least 2 weeks at the earliest. I'm sorry to Needed a battery replaced on a new Cruze. Called for a service appointment and was told it would be at least 2 weeks at the earliest. I'm sorry to say I lost my temper with the service personnel. I have heard many bad rumors from others. When Mickey was service manager at Award, I had confidence in the dealership service dept. Award sales was second to none. I could always get a straight drive out price on a vehicle. Those days are gone. Buyer Beware!!!! More
by Mad farmer
Employees Worked With
Service
March 23, 2015
Damage to car The dealership scratched my car and there were manufacturer defects on the bumper. I delt with Jeff Hensen on many of the issues I had with my brand The dealership scratched my car and there were manufacturer defects on the bumper. I delt with Jeff Hensen on many of the issues I had with my brand new malibu. I have never been treated so horribly in my life by a business. Jeff ridiculed me then sat in front of Allen Turner when I had a meeting with him and back peddled and lied about his behavior. Allen Turner supports this inappropriate and mistreatment of the military community by his general manager. In fact Allen Turner told me I was trying to get something for nothing. My advice to everyone that reads this review is go to Preston Hood Chevrolet. Everyone in okaloosa county should boycott Allen Turner Chevrolet. If you find damage on your car within the first three days of owning it take it back and demand a full refund the salesman saying being it back we will fix it is the biggest lie I have ever experianced. Allen and Jeff did more work to get out of fixing the car when it was completely under warranty. Thank god Preston Hood Chevrolet knows how to run a business and treat the military community. More
by schultzie82
Employees Worked With
Allen Turner Jeff Hensen service department
January 13, 2012
FIRST I would like to thank Mr. Roy Graves service director at Award Chevrolet, Inc. Crestview Florida! He's the only one who acted as if he cared but, the other two service managers really need to w director at Award Chevrolet, Inc. Crestview Florida! He's the only one who acted as if he cared but, the other two service managers really need to work on their customer service skills really bad! Roy discounted the total price but 8 mile or so my check engine light came back on for one of two that was in it when I dropped it off three days ago and I had to bring it back the next morning over all experience with this dealer very poor! More
by Kevin Bryant
Employees Worked With
Roy Graves (Service Director)
