Allen Turner Hyundai

Certified Sonata Was Not Inspected I purchased a certified 2014 Sonata from Allen Turner, which they informed me was an 800-900 value which added to the price of the car. In doing so, I purchased a certified 2014 Sonata from Allen Turner, which they informed me was an 800-900 value which added to the price of the car. In doing so, it came with the expectation that it had passed a 150 point inspection. The following are items which I was able to identify from that 150 point inspection which were not done when I purchased the car: 1. Rear brake light went out intermittently. 2. Rear door speaker was non-functional 3. Windshield Wiper Blades were detached and non-functional 4. Owner's Manual was not present. 5. Second smart key was not present. 6. Clock was not set to the proper time. When I took it in to have the wiper blades, speaker and light fixed, they reported that 7. The Alignment was not true They did work to rectify these issues (outside the clock, I did that myself), and while it did require that my vehicle be at the dealership for a total of 8 days, they were completed. After 2 months, it was time to get the oil changed, so I took it into the dealership. Upon completing the work they informed me that I needed new brakes and tires. Hyundai states that the tires for a certified vehicle must be a minimum of 5/32nds upon sale and the brake pads must have more than 50% life. The tires were measured at 5/32nds, the minimum, and I was anticipating that purchase. However, the brakes should not go from more than 50% remaining to needing replaced in under 90 days. So.... 8. The brakes were not properly inspected and replaced prior to sale. Of course, this leaves open the possibility that there are other items which a non-trained person couldn't identify which are not up to standard (for instance - how am I supposed to know or check if the emission system is fully functional? the transmission mounts are in good order?). I anticipate an extra high cost of ownership for this vehicle because they didn't properly prepare it for sale. So while I feel I received a fair price (except for the certification costs) and the employees have been very attentive and helpful at correcting the issues, at the end of the day the dealership still sold me a car that did not meet the standards for which they charged me extra to meet. More

Got my car delivered to my DOOR!! My husband bought me my car from here and Robin Hoffpauir delivered it to my door!!! He was very professional and a joy to work with, he made everyth My husband bought me my car from here and Robin Hoffpauir delivered it to my door!!! He was very professional and a joy to work with, he made everything crystal clear and was knowledgable. Pricing was up front and i would suggest anyone to go to Robin at Allen Turner for their Hyundai! More

Great experience Andrew Lanier was the best salesman by far. Great knowledge of product and was very patient and kind. Definitely go to him for a car. Andrew Lanier was the best salesman by far. Great knowledge of product and was very patient and kind. Definitely go to him for a car. More

No hassle This was probably the smoothest and best car buying experience for us. We were treated wonderfully and drove away feeling satisfied and at peace with This was probably the smoothest and best car buying experience for us. We were treated wonderfully and drove away feeling satisfied and at peace with our decision. Would definitely recommend car buying through Mona Selim at Allen Turner Hyundai. She was very kind and knowledgeable, awesome to work with and she did not make you feel intimidated or unappreciated. Overall it was a great experience. More

Buy a car from Robin Wolff! Robin was one of the most knowledgeable and service friendly car salesperson I've dealt with in a long time. She quickly recognized that my wife and I Robin was one of the most knowledgeable and service friendly car salesperson I've dealt with in a long time. She quickly recognized that my wife and I were buying the car for my daughter and did a great job of selling to us while acknowledging my daughter throughout the process. I really didn't want to spend a lot of time at a dealership and Robin was able to get the job done quickly without cutting any corners in service. She took the time to go through all of the car operations with my daughter and fully explained every feature of the car. She also continued to reinforce to her that if she ever had any questions, just call or stop by and she would be happy to help her with it. Robin knew her stuff! You can immediately see that she values the creation of a relationship with us as customers vs just a sale. Not too pushy and responded to our time needs as well! She covered the entire book with my daughter in less than 15 minutes. Thanks Robin - you did an awesome job and we really appreciate your dedication to customer service! More

Service Very knowledgeable about the various car features, excellent customer service. Robin was always polite and courteous, always concerned about what we w Very knowledgeable about the various car features, excellent customer service. Robin was always polite and courteous, always concerned about what we wanted in a vechile, didn’t pressure us into a vechile that was not what we wanted. More

Almost fun We purchased a 2018 Elantra from David Purdon. He was great! He was knowledgeable, courteous, friendly and professional. My wife and I would definitel We purchased a 2018 Elantra from David Purdon. He was great! He was knowledgeable, courteous, friendly and professional. My wife and I would definitely recommend him to a car shopper. We love the car and ended up purchasing the slightly more equipped SEL version of the Elantra than we had planned on. The pricing was reasonable and probably slightly better than the surrounding Hyundai dealers. My only disappointment was that the online Kelly Blue Book pricing included a military discount without actually disclosing that fact. While it wasn't a significant price reduction from what we paid, it still irked a little. Overall we are very pleased we our car buying experience (it had been 25 years since we last purchased a new car). Taff & Susan More

Excellent customer service by Troy Cox!!!! Was in & out (test drive, negotiation & fiancé) within 3 1/2 hours. This is my 3rd Hyundai I’ve bought brand new!!!! Will continue to purchase them fr Was in & out (test drive, negotiation & fiancé) within 3 1/2 hours. This is my 3rd Hyundai I’ve bought brand new!!!! Will continue to purchase them from ALLEN Turner!!!! More

Best car buying experience ever From the time we arrived we were well taken care of. They made finding the perfect car easy and got me to the payments I came in wanting. I will conti From the time we arrived we were well taken care of. They made finding the perfect car easy and got me to the payments I came in wanting. I will continue to buy from Allen Turner and staff. More

Perfect dealing with Allen Turner Hyundai . Special thanks MONA. I got a wonderful car and it drives smothly.Thanks Mona to help me finde my dream car here in Pensacola. . Special thanks MONA. I got a wonderful car and it drives smothly.Thanks Mona to help me finde my dream car here in Pensacola. More