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Alma Ford - Service Center

Alma, MI

4.7
62 Reviews

62 Reviews of Alma Ford - Service Center

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September 20, 2025

Parts and service worked promptly and efficiently in fixing issues that other dealerships could not. More

by C Larkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Mullins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager and parts manager were 5stars
September 20, 2025

I appreciate their pick up and deliver service for my vehicle. Great Job Ford 👍 awesome More

by cvillo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abbey Tomaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2025

Dealer went above and beyond by delivering my vehicle on a weekend and making it hassle free. More

by abelljames13
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jessica Sprague
September 06, 2025

The service people are always friendly and very helpful. They always have time to answer my questions. More

by SLANGE60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

Very efficient. Work done in a timely manner. Good listener. Good customer service overall! Answered all my questions. Very satisfied. More

by Hansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2025

Very happy with the service department, was able to wait in the lobby while I was getting an oil change. Staff is great to work with. More

by TROYCROSS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Delong
Aug 29, 2025 -

Alma Ford responded

Thank you for giving us the opportunity to earn your service business!

August 14, 2025

Service caught a problem leak and did their best to fix it before warranty expired; also made sure I got a loaner vehicle More

by TEACH911PLYMOUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Alma Ford responded

Thank you for giving us the opportunity to earn your service business!

August 06, 2025

the problem is not fixed. The battery drains while the vehicle sits in the garage. I also think that charging is intermittent. Sometimes it charges the battery full and someti More

by COMSTOCK_ROBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DJ Mullins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Alma Ford responded

Thank you for taking the time to rate our dealership!

July 28, 2025

The service tech was courteous and helpful. The service was quick this wait time was minimal. More

by JANELLA1947
Recommend Dealer
Yes
Employees Worked With
DJ Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Alma Ford responded

Thank you for taking the time to rate our dealership!

July 22, 2025

Always treated with respect and welcomed; work well explained One gripe I have is that you only have ONE loaner car !! That is rediculous; it actually postponed my needed work ober a week . More

by TEACH911PLYMOUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Alma Ford responded

Thank you for taking the time to rate our dealership!

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