Alpha Motorsports

After reading a bad review or two, I was skeptical. I went ahead and bought a used 09 Audi A4 from them, flawless, looked brand new. They gave me the best online price compared to all the other dealershi went ahead and bought a used 09 Audi A4 from them, flawless, looked brand new. They gave me the best online price compared to all the other dealerships I looked at. Very professional and were able to answer to all my questions. The finance manager Noor even followed up with me to make sure all my needs were being taken care of, even before I stepped in the door. Very good experience. Was in and out of the dealership in hour or so once I decided to go in to make the purchase. The great thing that really impressed me is that a service light came on before I could get it inspected by the Audi dealership. It was a sensor problem which could happen at any time, the Audi dealership was even surprised how new my car looked, they said you wouldn't be able to tell the difference from mine and a 2012 a4! Once I did get it inspected (Audi stamp of approval) Alpha Motor Sports reimbursed me all the fees although technically I signed an "as is" agreement, they didn't have too. That just goes to show they stand behind their word and they are "good" people. Customer service was excellent. This is a very reputable dealership and I will be doing business with them in the future. I recommend them 100%!! More

I had salespeople either break promises, or make misrepresentations. First, on a Saturday afternoon Amad told me he/AMG would match a competitor's price of $21,500 and a waiver of any document prepa misrepresentations. First, on a Saturday afternoon Amad told me he/AMG would match a competitor's price of $21,500 and a waiver of any document preparation fee (for a 2009 Lexus ES with navigation). When I returned on Sunday, Jay said he could not honor the price Amad agreed to sell the car at Saturday. After going back a forth, he increased the price to $21,800...and further surprised me by stating the computer would not allow him to prepare the paperwork without imposing the document preparation fee. (This was never disclosed to me by Amad, who in fact said he would waive the fee.) Because of the underhanded tactics, I then thought about purchasing a Lexus ES from a Maryland dealership I had visited Sunday morning that had a 2009 ES with black interior, which I preferred. At this point, Jay lied to me and told me a lot of people drove from Maryland to Virginia to buy from AMS because of Virginia's lower sales tax. (However, I later learned Maryland residents have to pay Maryland's higher sales tax.) After investing several days shopping for a 2009 Lexus ES, and believing I would pay about another $600 to purchase the car in Maryland, I signed the AMS contract documents while crossing out most of their ridiculous cancellation fees (exceeding $2,000) permitting me to cancel the contract and return the car and forfeit the $395 doc fee. Additionally, AMS failed to detail the car as promised. Then, they made me wait one week before they could detail the car. And when they delivered the car, it still needed to be detailed. (They did have a large scratch buffed out, but there were a lot of smaller scratches that were not detailed.) Furthermore, there was a chip in the windshield I had not noticed, which they did not fix and would not pay to repair...even though my car had less than 14,000 miles. Because the interior carpet was muddy, Khalid promised to purchase replacement mats. I had to follow-up three or four times before the mats were finally paid for. They also charged an auto registration fee, but do not pay the fee when they transfer the title out of their name. I suspect they keep this $43 fee -- unless the customer follows up with them to point out the fact they took their money but didn't pay the registration fee. (They did send me a check after I requested it.) After I encountered all the problems, and learned Jay lied to me about Maryland's sales tax, I called Khalid to discuss cancelling the contract and he said he did not care what the documents said, and that I would have to pay more than $2,000 to cancel. (This is highly unethical.) I would never buy a car from AMS, and would encourage you to stay clear of this used car dealer. More

I bought a Ford Taurus SHO from them and I traded-in my Ford Fusion, they matched Carmax's appraisal on my trade, and my main concern was MD inspection, since I will b moving to MD on February, which they Ford Fusion, they matched Carmax's appraisal on my trade, and my main concern was MD inspection, since I will b moving to MD on February, which they guaranteed it. A+++++++++++. More

The only reason I gave them less than the perfect rating is because I visited their dealership twice, first time was late Saturday night and they couldn't get in contact with the finance company but 2 days is because I visited their dealership twice, first time was late Saturday night and they couldn't get in contact with the finance company but 2 days later on Monday when I walked in all the paperworks and contracts were ready and I was out of there in no time. More

They very friendly and helpful and they keep there word on there sales as far as fixing thing before u take it off yhere lot and my salepeeson ahmad was very helpful and he was always on top of things when on there sales as far as fixing thing before u take it off yhere lot and my salepeeson ahmad was very helpful and he was always on top of things when I call to see if yhe car was ready More

These guys handled my entire purchase with ease and respect. Their price was Great for the specific vehicle I was interested in. As soon as I entered in their office, everyone was friendly and respectf respect. Their price was Great for the specific vehicle I was interested in. As soon as I entered in their office, everyone was friendly and respectful. After I test drove couple of the vehicle they arranged my financing at a very good interest rate. If you're looking for a car, you need to check with these guys...Excellent, professional and comprehensive customer service. More

Great rating from me mainly because of the customer service. I felt as though Ahmad was great in inquiring what it is that I want and need rather than just trying to sell. His friendliness and broad kn service. I felt as though Ahmad was great in inquiring what it is that I want and need rather than just trying to sell. His friendliness and broad knowledge of cars is what made me recommend Alpha to friends. More

I bought 2011 chevy Malibu from Amad had great experience. A.K the Manager was very helpful. He even fixed my brakes 2 weeks after I bought it made squeaky sound which was not a big deal but they experience. A.K the Manager was very helpful. He even fixed my brakes 2 weeks after I bought it made squeaky sound which was not a big deal but they didn't have to fix. I would definitely recommend them! More

Great place for super deals! Bought my 2010 Nissan SUV with no hassles! Unlike other dealerships, did not have to deal price gouging or hidden fees from sales agents. Vehicles are beautiful and well maint with no hassles! Unlike other dealerships, did not have to deal price gouging or hidden fees from sales agents. Vehicles are beautiful and well maintained. If your looking for a vehicle to impress, look no further and take a trip to Alpha Motorsports. Staff is very knowledgable and honest which is a MUST in automotive sales. Thanks Wali for the great hospitality and clear explanation of contract terms. More

Ahmad gave honest answers, was very knowledgeable, helpful, informative, provided fast service, very friendly. I shopped around, but this car was absolutely the best deal I found, and I love my BMW! helpful, informative, provided fast service, very friendly. I shopped around, but this car was absolutely the best deal I found, and I love my BMW! More