Alpine Buick GMC South

Was easy making appointment when I needed the service done and was done professionally as expected. Thanks done and was done professionally as expected. Thanks More

Exceptional service. Transaction was smooth and effortless. Staff was accommodating, professional and friendly. Perfect experience Transaction was smooth and effortless. Staff was accommodating, professional and friendly. Perfect experience More

Everyone there was awesome. Tristan was my salesperson and he was amazing and an absolute joy to work with. Loved Tristan!! Tristan was my salesperson and he was amazing and an absolute joy to work with. Loved Tristan!! More

A total lack of professionalism and empathy. Disrespectful and mean. Since the first oil change my gmc ran out of oil. After reporting the issue, the car was kept for about 5 days for oil consum Disrespectful and mean. Since the first oil change my gmc ran out of oil. After reporting the issue, the car was kept for about 5 days for oil consumption evaluation. During this time I was given a buick as a loner. Car was returned to me with nothing done as it had passed the oil consumption evaluation test. Closer to the next oil change I again ran out of oil. Took it back to service and was told the oil usage is normal. At this time I asked about the pending recall that was out for these cars for this very same issue. The service manager at the time told it doesn't apply to my vehicle. An oil change was done. The car again lost oil before next oil change and I again took it in. At this time I was told that they had no records of previous issues as nothing was on file. Car was again kept for an evaluation and I was given a truck as a loner. I was told again that car had no issues. This continued for the next two oil change rotation without anything being done. For the next two oil change rotation car ran perfectly without losing oil. Then recently reoccured on a Saturday. At this time I stopped by shop spoke with Roland explained to him the history and all the back and fourth I've had. I asked him to tap up oil for today as I was heading out of town for the weekend. An appointment was made for Monday to return car for another evaluation. On Monday I returned with car, but was told by Roland he forgot to set up a loner car for me, and frankly he didn't appear to remember anything about me or my car. A another appointment was set for Thursday of that week. I returned with car an More

I dropped my car off on Monday morning and did not get my car back until Friday afternoon. While reading the paperwork after I picked up the car, I see that the person who did the initial intake for me did n car back until Friday afternoon. While reading the paperwork after I picked up the car, I see that the person who did the initial intake for me did not accurately describe the problem that I was having. He said that I'm having issues with the vehicle randomly shutting down. That's not what I told him. I told him that the vehicles dashboard would turn off. So that while I'm driving, the dashboard would lose power, but I would still be able to drive. The dashboard would then come back on as if the system was rebooting itself after about 5 to 10 seconds. Sometimes, after it would lose the power in the dashboard, it would not reconnect to my phone. The vehicle did not shut off while driving. It was just the dashboard. Consequently, you all had my vehicle for five days and did not find anything wrong with it after driving it twice for a total of 25 miles. I started driving at home (I live in Pueblo) and within 20 miles it happened again. I just wonder what exactly they had my car for almost a week for. I did a quick Google search on it and found that a lot of owners of the same type of vehicle have the same problem and it's reported that there is a wire loose in the dashboard. I'm not really sure why someone who is supposed to know so much about vehicles is not able to do simple diagnostics like that and do some research and find out that this is a known problem and that there is a known fix for it. More

I don’t feel like they are advocates for customers (think warranty issues) or that they are that helpful. Simple service is super slow so even an oil change takes hours. Their prices are crazy high. My bu warranty issues) or that they are that helpful. Simple service is super slow so even an oil change takes hours. Their prices are crazy high. My buying experience with them was very positive but this was the last time I’ll use them for service. I ultimately took my vehicle to Ferguson to finish what they couldn’t do correctly and I won’t be back. That’s too bad because my service experience tends to influence where I buy and I currently own 4 GMC vehicles. More

The entire team at Alpine Buick GMC South are great. Extremely professional, friendly and helpful. I came down from Denver; my salesman Lance was amazing. He even offered to meet me halfway in Castle Ro Extremely professional, friendly and helpful. I came down from Denver; my salesman Lance was amazing. He even offered to meet me halfway in Castle Rock to see the vehicle I was interested in purchasing. (Now that’s customer service). Nadia, my finance consultant, was friendly, knowledgably and patient, the manager on duty was great to work with. Overall, my experience here was great. Going forward I will take a trip back to Alpine Buick GMC in Colorado Springs when I need to buy a new SUV or truck. It is worth the trip. Monty M. More

Service was done with care in on time I would definitely recommend Alpine Buick GMC South recommend Alpine Buick GMC South More

Sean did a great job reviewing the car details with us. He answered all of our questions to our satisfaction. The management team and finance manager were all pleasant to deal with and there was no real He answered all of our questions to our satisfaction. The management team and finance manager were all pleasant to deal with and there was no real high pressure to purchase. I’d highly recommend this dealership to purchase a new or used car as they are customer friendly and they have a lot of great cars. More

Alpine Buick GMC is very fast dependable friendly and there services are fantastic thank you! there services are fantastic thank you! More