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Eric Bates
Eric Bates at Alpine Buick GMC South

Eric Bates

Service Advisor

Alpine Buick GMC South

1313 Motor City Drive
Colorado Springs, CO 80905

4.6
319 Reviews
4.6

319 Reviews

Write a Review

319 Reviews of Eric Bates

October 02, 2026

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Employee Rating

Fast service. Friendly and knowledgeable. Clean environment and trust that they do a good job every time. More

by deppe.liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Benson, Duke Croney

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Oct 02, 2026

Alpine Buick GMC South responded

Knowing that you consistently experience fast, knowledgeable service in a clean environment and that you trust us every time means a lot to our service team. We’re honored to be your go-to choice for service on your Buick Envision.

September 18, 2026

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Employee Rating

Friendly staff, good communication and prompt service provided. Shuttle ride was very convenient as well More

by rme4499
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Riley MCcarn, Douglas Oursler , Geno who was operating the shuttle service

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Sep 18, 2026

Alpine Buick GMC South responded

Your mention of clear communication and prompt service reflects how our sales team supports every customer. We’re glad our shuttle ride added extra convenience to your GMC Terrain purchase. Your kind words and five-star rating mean a lot to our team.

September 15, 2026

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Employee Rating

A bit unorganized. .. some communication issues Sales needs to communicate better with service No thanks More

by stephengygi
Recommend Dealer
Yes

Other Employees Tagged: Eric Bates

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Sep 21, 2026

Alpine Buick GMC South responded

Thank you for your feedback. We apologize for the communication challenges you experienced and understand your concerns. Your comments regarding coordination between our sales and service teams will be shared with management for review and improvement.

September 10, 2026

Dealership Rating
Employee Rating

Fast. Friendly. Courteous. Always helpful. Knows my vehicles. Very fast. Always great in keeping communication acurate and up to date. More

by sambo49
Recommend Dealer
Yes

Other Employees Tagged: Eric Bates

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Sep 10, 2026

Alpine Buick GMC South responded

Your feedback on our quick, friendly service and timely, accurate updates really highlights how we work to keep you informed. Knowing that our familiarity with your GMC Sierra 1500 and clear communication made a positive impact is rewarding. Your kind words and five-star rating mean a lot to our service team.

September 10, 2026

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Employee Rating

Speedy service, excellent communication, Would recommend to anyone needing service That's all you are going to get More

by sambo49
Recommend Dealer
Yes

Other Employees Tagged: Eric Bates

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Sep 10, 2026

Alpine Buick GMC South responded

Knowing the service on your Chevrolet Trailblazer was quick and you felt well informed is truly rewarding. Thank you for recommending us.

September 02, 2026

Dealership Rating
Employee Rating

Fantastic extremely happy Have been a customer for about 5 years and I'm extremely satisfied. Eric was great. More

by Jwhitsch
Recommend Dealer
Yes

Other Employees Tagged: Eric Bates

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Sep 02, 2026

Alpine Buick GMC South responded

After five years together, knowing you’re still extremely satisfied with the service on your Buick Encore is rewarding. It’s great to hear Eric could make your visit fantastic, and our team appreciates your continued loyalty.

August 27, 2026

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Employee Rating

Great fast work they did a great job and did it in a timely fashion More

by carnicle.d.ennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 27, 2026

Alpine Buick GMC South responded

We’re glad the service on your Buick Enclave felt efficient and thorough. Knowing you found our team’s work prompt and high-quality means a lot to us.

August 22, 2026

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Employee Rating

Was easy making appointment when I needed the service done and was done professionally as expected. Thanks More

by Gil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Benson

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Aug 22, 2026

Alpine Buick GMC South responded

We’re glad scheduling service for your Chevrolet 2500 was hassle-free and that our team delivered the professional care you expected. Your kind words and five-star rating mean a lot to our service department.

August 13, 2026

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Employee Rating

Alpine Buick GMC is very fast dependable friendly and there services are fantastic thank you! More

by qpancho62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Benson, Duke Croney

Print
Aug 13, 2026

Alpine Buick GMC South responded

Hearing that the service on your GMC 2500 was quick, reliable, and welcoming is rewarding. Your kind words mean a great deal to our service team.

August 13, 2026

Dealership Rating
Employee Rating

Everything exceeded my expectations! From the time I checked in until I checked out! Great job More

by Ddthom2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 13, 2026

Alpine Buick GMC South responded

Knowing everything exceeded your expectations from check-in to checkout means a lot to our service department. Eric and our team appreciate your kind words.

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