Alpine Buick GMC South - Service Center

Brought my vehicle in for an oil change and to look at an issue with the vehicle covered by warranty. I received a call saying the vehicle was ready to be picked up. I asked about the oil change being done a issue with the vehicle covered by warranty. I received a call saying the vehicle was ready to be picked up. I asked about the oil change being done and the service member was confused and asked if they were supposed to do an oil change. This was the main reason I brought it in and he had no clue. I even confirmed my appointment prior to brining it in. I also confirmed this when I dropped it off. Very frustrating that they don't even look at the service order before telling me it was done and it wasn't. More

Awesome communication and service! Turn around was fast, and I understood what was happening every step of the way! Thanks for your very professional service! and I understood what was happening every step of the way! Thanks for your very professional service! More

Eric was a pleasure to work with and his service for my Yukon was excellent and communication regarding status was appreciated. The overall experience was great Yukon was excellent and communication regarding status was appreciated. The overall experience was great More

Service They did a great job on our gmc Denali’s front suspension. Eric helped us get it back to a factory ride. I would definitely use them in the future. They did a great job on our gmc Denali’s front suspension. Eric helped us get it back to a factory ride. I would definitely use them in the future. More

Maintenance appointment Went in for an oil change found leaking oil cooler lines which were repaired under drive train warranty. Evaluation paper work said vehicle checked ov Went in for an oil change found leaking oil cooler lines which were repaired under drive train warranty. Evaluation paper work said vehicle checked over and everything in good order, ask to check rear taillight bc someone had told me it wasn’t working which after checking it wasn’t. Really don’t believe they checked the lights so not sure what was ch checked, disappointing. Same taillight assembly replaced before, supposed at 24000mi. Vehicle now has 60000mi so apparently $900 led taillights have a life of around 30,000mi. Also very disappointed. Not sure Eric escalated as far as he could have but said he tried so not blaming Eric but rather dealership and GMC. Probably won’t purchase another GMC bc of this experience. More

Friendly Service Alpine professionals have serviced my vehicle since purchase. Always friendly, helpful and professional. I would recommend them to anyone who needs Alpine professionals have serviced my vehicle since purchase. Always friendly, helpful and professional. I would recommend them to anyone who needs service on their GM vehicle. More

Quick and easy Was easy to schedule in for the appointment. Work was done well in advance of the estimated time. Excellent service. Great customer service.Confidence Was easy to schedule in for the appointment. Work was done well in advance of the estimated time. Excellent service. Great customer service.Confidence that the work was done correctly More

Service department Service advisor provided me with a quality explanation which I was able to understand. All the service department was Very helpful and courtious. Wait Service advisor provided me with a quality explanation which I was able to understand. All the service department was Very helpful and courtious. Waiting room was very relaxing. More

Great job in service! I was a little worried because I noticed a coolant leak so brought it in without an appointment. Talked to Luke and Anthony and they assured me it wou I was a little worried because I noticed a coolant leak so brought it in without an appointment. Talked to Luke and Anthony and they assured me it would be taken care of. Found out the issue before the end of the day and had a new radiator installed before lunch the next day. Luke and Anthony are great to work with and glad the technician Johnny got everything done for me fast. Recommend the service department to everyone I meet!!! More

Service department is excellent I have been bringing my 2003 Yukon to Mike Shaw (now Alpine) for more than 10 years and have had Eric Bates as my sevice consultant for all that tim I have been bringing my 2003 Yukon to Mike Shaw (now Alpine) for more than 10 years and have had Eric Bates as my sevice consultant for all that time. He excels at diagnosis and always helps me make the best choice of service options presented. My cat is always teady when promised. Repairs ate alway done correctly and estimates always accurate. Best service department in town. They have new ownership so I hope they keep their service department intact—they have great mechanics and service staff!!! More