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Alpine Buick GMC South - Service Center

Colorado Springs, CO

4.5
287 Reviews

287 Reviews of Alpine Buick GMC South - Service Center

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January 01, 2017

Great people,great quick service, but I just moved from Florida and my dealership there always washed my car after any service, but this dealership did not. They might not even have a car More

by KN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2017 -

Alpine Buick GMC South responded

Thanks for your review! We appreciate your feedback. We do wash vehicles although I am not sure what the temperature was outside on the day you visited the store. If it is lower than 30 degrees outside we do not wash vehicles that day. I would be more than happy to wash it otherwise. Please reach out to me so we can discuss your visit further at (719) 470-2370. Everett Morrow, Customer Relations Manager, Mike Shaw Buick GMC.

December 22, 2016

Replace driver's side CV joint seal. Mike Shaw took my vehicle ahead of schedule. My vehicle was finished rather quickly. The waiting room was warm and comfortable. The staff was very co More

by JackHammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2016 -

Alpine Buick GMC South responded

Thank you for the review for our service department. We truly appreciate your repeat business here at Mike Shaw Buick GMC and we look forward to working with you again in the future. I will pass on these kind words to Eric as I am sure he will be thankful for the kind words.

December 13, 2016

Great, friendly service from Eric. Great service. Long - time customer. Always treated well by Eric and Anthony. Rarely have a problem and when I do it's taken care of immediately. More

by Chuck181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2016 -

Alpine Buick GMC South responded

Thanks for your review!

December 07, 2016

Quick Service The quickness of getting the job done,Working to get a fair price . Keeping me informed on the progress of getting the job done Over all good service. More

by Jerry 2917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duke Croney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Sapanaro
Dec 08, 2016 -

Alpine Buick GMC South responded

Hello Jerry, thank you for taking the time to give us your feedback publicly. We appreciate your business and we look forward to working with you again in the future. If there is anything we could have done to make your experience better, we would appreciate your feedback. Please call me at (719) 470-2370 as we want to make sure we can deliver a 5 star performance the next time you visit. Everett Morrow, Customer Service Manager, Mike Shaw Buick GMC.

November 19, 2016

Excellent service on this recall item The staff were courteous and friendly. The problem was corrected in less time than expected. Great service. This was a recall for a frontal airbag More

by Dick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2016 -

Alpine Buick GMC South responded

Thanks for your review! We appreciate your business in our service department and we look forward to working with you again in the future.

November 10, 2016

Professional Every time i come to the service i get treated very well, and i always get welcome every time i come there. Very professional and if they fine some More

by Ronald E Palmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2016 -

Alpine Buick GMC South responded

Hello Ronald, thanks for your feedback for Eric Bates! We appreciate your business in our service department and we look forward to working with you again in the future.

November 01, 2016

Great Wonderful service and fast they drove me home which was great and even offered to come pick me up, Anthony kept me informed and was very pleasant More

by Peanut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2016 -

Alpine Buick GMC South responded

Thanks for submitting this review. Anthony does a great job and we appreciate your feedback on how we are doing. We look forward to working with you again in the future.

October 30, 2016

oil change & factory recall I was notified that a recall for the steering system was needing to be applied. I took this opportunity to schedule a routine oil change. I dropped More

by Holster Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember
Nov 28, 2016 -

Alpine Buick GMC South responded

Thanks for your feedback Holster Lady! We appreciate your visit to our service department and for letting us know how we can improve going forward. Thank you for your business and we look forward to working with you again in the future!

October 30, 2016

Excellent Service Center I have brought my cars here for many years and appreciate the good service. I purchased my last vehicle here, a 2014 Buick Encore, and will continue More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2016 -

Alpine Buick GMC South responded

Hello Linda, thanks for your review of our service department. We work hard to make sure we provide the very best service to our customers in the service department and we are glad it shows in this review. We look forward to working with you again in the future.

October 25, 2016

Anthony is awesome! Anthony in the service department always goes above and beyond to make sure all my concerns are answered. The sales staff is very inviting and makes More

by GregHepp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2016 -

Alpine Buick GMC South responded

Hello Greg, thanks for taking the time to submit this review! We appreciate your business and your feedback and we look forward to working with you again in the future.

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