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Alpine Buick GMC South - Service Center
Colorado Springs, CO
316 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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316 Reviews of Alpine Buick GMC South - Service Center
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May 31, 2017
The service appointment went as scheduled, PLUS! While checking in for my service appointment, I was advised about a recall (which I knew nothing about) on the vehicle. The service adviser told me th While checking in for my service appointment, I was advised about a recall (which I knew nothing about) on the vehicle. The service adviser told me they could fix the problem while the vehicle was there for service and that it would be ready in about 1 1/2 hours. The scheduled service was performed and the recall problem was fixed and all was done in the 1 1/2 hours. That is customer service! More
by J E White
May 27, 2017
Sick car going in....Healthy car coming out. My car was in serious trouble but I knew from previous experience that the service department would find it and fix it. Way to go Eric and crew. My car was in serious trouble but I knew from previous experience that the service department would find it and fix it. Way to go Eric and crew. More
by Senior Driver
May 20, 2017
Everything associated with my visit went very smoothly The work was done on time and Eric explained the timeing for my next visit. Eric was able to answer all my questions about my windshield protection pl The work was done on time and Eric explained the timeing for my next visit. Eric was able to answer all my questions about my windshield protection plan. More
by andy123
Employees Worked With
May 15, 2017
Awesome Experience Was leaving town and didn't have an appointment, but Eric was able to squeeze me in for a quick oil and filter so my vehicle could keep running great. Was leaving town and didn't have an appointment, but Eric was able to squeeze me in for a quick oil and filter so my vehicle could keep running great. Thanks Eric! More
by Robert
Employees Worked With
May 05, 2017
Awesome Fast friendly and thanks to Anthony Benson & Eric Bates the job is always done right. Very pleased with this dealership and I tell all my friends how Fast friendly and thanks to Anthony Benson & Eric Bates the job is always done right. Very pleased with this dealership and I tell all my friends how good they are. Donald More
by Donald
April 30, 2017
periodic service Getting an appointment was a breeze. Service staff was welcoming and efficient. My wait time was not excessive. Services were completed to my satis Getting an appointment was a breeze. Service staff was welcoming and efficient. My wait time was not excessive. Services were completed to my satisfaction. Check out was simple. More
by acadiaowner
Employees Worked With
April 30, 2017
Buick Encore Serviceing I received Prompt, Professional, Courteous service. Mike Shaw Dealership also provides complimentary Starbucks Coffee, WIFI, and a free car wash to I received Prompt, Professional, Courteous service. Mike Shaw Dealership also provides complimentary Starbucks Coffee, WIFI, and a free car wash too. Everything was good as always. More
by Bubba13
April 24, 2017
AC stopped working-refrigerant recharged My Canyon's AC which is under warranty had stopped functioning due to a refrigerant leak. System had been recharged approx. a year prior. I contacted My Canyon's AC which is under warranty had stopped functioning due to a refrigerant leak. System had been recharged approx. a year prior. I contacted the service department and Eric scheduled an appointment for the next morning. A valve was replaced and system was recharged. Eric kept me updated on the repairs while I waited. The service was performed professionally and promptly. More
by pickup dude
Employees Worked With
April 23, 2017
Excellent The friendly people and quick service was great! First time there and I even said I will be back again! Perhaps I will need more than an oil change ne The friendly people and quick service was great! First time there and I even said I will be back again! Perhaps I will need more than an oil change next time. More
by Victoria Loving
Employees Worked With
April 19, 2017
vehicle maintenance I would like to thank Eric Bates and Anthony Benson for their professionalism and expertise in servicing my family's vehicles since 1996. Eric and An I would like to thank Eric Bates and Anthony Benson for their professionalism and expertise in servicing my family's vehicles since 1996. Eric and Anthony are honest and very experienced. I trust them with all of our GMC vehicles. In fact, my family has purchased eight GMC vehicles from Mike Shaw due primarily to Eric and Anthony and the Service Department. Prior to 1996, a local Chevy dealer did our vehicle maintenance. However, the Chevy service advisors were dishonest and were constantly trying to sell vehicle services that weren't needed. Eric and Anthony and the Mike Shaw Service Department including the Parts Department are very honest and knowledgable. I have since always recommended Mike Shaw Service and Parts Departments to my associates. Again, I would like to thank Eric Bates and Anthony Benson for their expertise, integrity, and professionalism. More
by MikeShawcustomer
Employees Worked With
Other Employees :
Mike Shaw's Parts Department - always goes out of their way to be helpful
