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Alpine Buick GMC South - Service Center
Colorado Springs, CO
286 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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287 Reviews of Alpine Buick GMC South - Service Center
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March 31, 2016
Fast, professional and cost effective Worked with Anthony, he understood my concerns and needs. Provided a really nice loaner vehicle until my vehicle was done and even with all of the wor Worked with Anthony, he understood my concerns and needs. Provided a really nice loaner vehicle until my vehicle was done and even with all of the work that needed to be done they were able to get it done sooner than expected. Thanks Anthony, earned GMC and Mike Shaw my business and everyone else I know! More
by D Clevinger
Employees Worked With
March 08, 2016
Could not ask for better service I have worked with Eric Bates for quite a few years now and he has always been friendly, honest, up front, and goes over problem in laymen terms where I have worked with Eric Bates for quite a few years now and he has always been friendly, honest, up front, and goes over problem in laymen terms where even I can understand. I think Mike Shaw is lucky to have him as an employee. Sammie L Allen More
by Sammie L Allen
Employees Worked With
November 29, 2015
Oil change Yes I went in for a $29.00 oil change! I left paying $ 49.00. I understand for my type of vehicle ( GMC Terrain) and tax it would be,maybe 42-43 doll Yes I went in for a $29.00 oil change! I left paying $ 49.00. I understand for my type of vehicle ( GMC Terrain) and tax it would be,maybe 42-43 dollar. I don't understand this was suppose to be a deal.and why was has-waste and shop stock a extra change. A deal is when everything is included for 29.00 plus tax. Please explain , thank you Kenneth davismoore More
by Kenneth9475
Employees Worked With
November 27, 2015
Oil Change I came in for a complimentary oil change for my first time visit. In addition, your service department also added in a tire rotation, complimentary a I came in for a complimentary oil change for my first time visit. In addition, your service department also added in a tire rotation, complimentary as well. They washed my car, which was a complete surprise. My wait time was well within my expectation. Anthony Benson was the service adviser and he couldn't have been more pleasant. I thought your waiting area was very pleasant and enjoyed being able to watch the news. Thank you so much for such a pleasant first experience. I will definitely continue to use your services for my future Verano needs. Elizabeth Elliott More
by Liz Elliott
Employees Worked With
November 14, 2015
Service center All around excellent service Dept. My GMC runs great so far. Wishing you all a wonderful Holiday Season. See you in the New Year. Thanks to Eri All around excellent service Dept. My GMC runs great so far. Wishing you all a wonderful Holiday Season. See you in the New Year. Thanks to Eric. Jim More
by jimhill
Employees Worked With
October 02, 2015
Service The service was very good. Did not pressure me to do anything more than what I came in for even though they did find some things that needed fixed. The service was very good. Did not pressure me to do anything more than what I came in for even though they did find some things that needed fixed. More
by 2carowner
Employees Worked With
August 07, 2015
Who can you trust? All my questions were answered in a friendly and honest manner. I didn't have to try to figure out what I was told and my problems were explained. Wou All my questions were answered in a friendly and honest manner. I didn't have to try to figure out what I was told and my problems were explained. Would come back again if needed. More
by colorado1943
Employees Worked With
April 09, 2015
Excellent. Anthony at Mike Shaw was extremely helpful and polite. They fixed my car in a timely manner and the ride to and from with Joe that they provided me wa Anthony at Mike Shaw was extremely helpful and polite. They fixed my car in a timely manner and the ride to and from with Joe that they provided me was great. Hardly had to wait at all. More
by Jaci
Employees Worked With
July 22, 2014
Horrible service I recently found out there was a recall on my 2003 saturn ion. Mike shaw Buick gmc was the place I could go get my car services at. I look it in for t I recently found out there was a recall on my 2003 saturn ion. Mike shaw Buick gmc was the place I could go get my car services at. I look it in for the appointment at 10:00 and they said it would take 3 hours max.... It took over 5. Soon after receiving my car I got a call from the dealership saying they couldn't unlock my car and I must have given them the wrong key. I let them know that it's the key I use everyday and I've never had a problem with the locks. Well come to find out later that night when I got out of school they actually broke the lock on my drivers side door. Not only that but now the back end of my car is covered in scratches that were not there until I picked up my car. When I called to talk to them about it they started yelling at me and told me it's my problem and that they refuse to fix it. I can't afford to fix it because I'm a struggling college student. Absolute horrible service and they won't even take responsibility for breaking my locks. DO NOT GO HERE!!!! More
by Tilger_m
Employees Worked With
April 26, 2014
Service Eric Bates was up to date on what needed to be done to help modify my 2007 Yukon. He had all the paperwork ready on my arrival which made my sign in Eric Bates was up to date on what needed to be done to help modify my 2007 Yukon. He had all the paperwork ready on my arrival which made my sign in time minimal. I have used Eric most of the time when my visit was more than an oil change. He has not disappointed me. More
by lawr0712
