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Alpine Buick GMC South - Service Center

Colorado Springs, CO

4.5
401 Reviews

401 Reviews of Alpine Buick GMC South - Service Center

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November 01, 2016

Great Wonderful service and fast they drove me home which was great and even offered to come pick me up, Anthony kept me informed and was very pleasant More

by Peanut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2016 -

Alpine Buick GMC South responded

Thanks for submitting this review. Anthony does a great job and we appreciate your feedback on how we are doing. We look forward to working with you again in the future.

October 30, 2016

oil change & factory recall I was notified that a recall for the steering system was needing to be applied. I took this opportunity to schedule a routine oil change. I dropped More

by Holster Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember
Nov 28, 2016 -

Alpine Buick GMC South responded

Thanks for your feedback Holster Lady! We appreciate your visit to our service department and for letting us know how we can improve going forward. Thank you for your business and we look forward to working with you again in the future!

October 30, 2016

Excellent Service Center I have brought my cars here for many years and appreciate the good service. I purchased my last vehicle here, a 2014 Buick Encore, and will continue More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2016 -

Alpine Buick GMC South responded

Hello Linda, thanks for your review of our service department. We work hard to make sure we provide the very best service to our customers in the service department and we are glad it shows in this review. We look forward to working with you again in the future.

October 25, 2016

Anthony is awesome! Anthony in the service department always goes above and beyond to make sure all my concerns are answered. The sales staff is very inviting and makes More

by GregHepp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2016 -

Alpine Buick GMC South responded

Hello Greg, thanks for taking the time to submit this review! We appreciate your business and your feedback and we look forward to working with you again in the future.

October 17, 2016

Great service! We have purchased 3 new vehicles from Mike Shaw Buck GMC in Colorado Springs over the last 10 years. They have always gone above and beyond to make ou More

by bethany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Verosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2016 -

Alpine Buick GMC South responded

Thanks for your feedback Bethany! We appreciate your business and will be sure to pass on the kudos to Bill, Eric, and Anthony! We look forward to working with you again in the future.

October 17, 2016

Fast, Efficient When I called for the appointment because our car was dead in the garage one day, they got us in the very next morning. It was determined the battery More

by LadyC911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2016 -

Alpine Buick GMC South responded

Thanks for taking the time to submit this very positive review about tour excellent service department! We appreciate your business and look forward to working with you again!

October 14, 2016

Great Done on time and less money than expected! :) Mike Shaw GMC Buick has always been a great dealership to go to. Nice job guys - Thanks More

by Kerbish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2016 -

Alpine Buick GMC South responded

Thanks Kerbish. Thanks for servicing your vehicle with us. I will pass on the kudos to Eric for you! We hope to see you the next time you need service.

September 15, 2016

Done right and quickly My repair service was done timely and correctly. Location was convenient. Waiting area was clean, quiet and organized. Enjoyed the popcorn and the cle More

by Shirley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2016 -

Alpine Buick GMC South responded

Hello Shirley, thanks for sharing about your service experience here at the dealership. We look forward to working with you again in the future in sales or service. James Berry, General Manager, Mike Shaw Buick GMC.

September 14, 2016

3 hour oil change. Took 3 hours for and oil change. Not just did I wait 3 hours with an appointment , also they lied to me about working on a recall they didn't even hav More

by Gmctruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lady in service
Sep 19, 2016 -

Alpine Buick GMC South responded

I wanted to contact you about your service visit with us recently. I want to apologize for the long wait and the miscommunication about the recall. I certainly want to make sure we can address this going forward. Please call me at (719) 470-2370 so we can discuss this further. Sincerely, Everett Morrow, Internet Director and Customer Service Consultant, Mike Shaw Buick GMC.

Apr 27, 2017 -

Alpine Buick GMC South responded

I am sorry to hear about your experience. We want to do what we can to help improve things going forward. Please contact me at (719) 425-4856. James Berry, General Manager, Mike Shaw Buick GMC.

August 24, 2016

awesome customer service,fast service Eric B is the best. always friendly and professional! Mike Shaw is the best car dealership in town. high;y recommend to anyone looking for a new or us More

by candycane910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2016 -

Alpine Buick GMC South responded

Thanks for your review of our Service department! Eric works hard for his customers and I am sure he will appreciate your compliment. We look forward to working with you in sales and service in the future! James Berry, General Manager

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