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John Amato Hyundai - Service Center

Milwaukee, WI

4.2
48 Reviews

48 Reviews of John Amato Hyundai - Service Center

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December 05, 2023

Amato had my truck from 7/28-9/18 Then I had to return my truck from 9/28-10/2/23 for a new engine. I have lost my job, I have paid thousands of dollars in rental car fees. My truck is in worst condition More

by d.shelbra35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael LeClaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

I have never been anything but well pleased with the service I've gotten at John Amato Hyundai. My appointments were always scheduled quickly and at a time convenient for me. The shuttle service is ex More

by lynnm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Diez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Bahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael LeClaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

John Amato Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing John Amato Hyundai, Lynn, we look forward to having you as one of our valued customers for many more years to come!

July 28, 2023

Amato wanted to charge me $180 for a 4 wheel alignment when they had the service special on their site for $110. They said the site was wrong and would take the special down immediately but gave me the al More

by lenradde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Bahr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

John Amato Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, Len, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 10, 2023

Very friendly and did a great job. Nice place to wait. Work was done Quickly More

by Nancy Broege
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael LeClaire
April 27, 2023

The service department lacks a customer focus. After blowing through 2 promises to complete the needed repairs without any apology I got a 3rd promise for a few more days. I guess anything more More

by Tom113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
April 05, 2023

Excellent customer service! Honest and kind employees in sales and in the service department. The service department always provides friendly, thorough service every time! John More

by HappyHyundai owner
Recommend Dealer
Yes
Employees Worked With
Austin in service department
March 06, 2023

Great service. Very friendly and knowledgeable staff. Vehicle was done in a reasonable amount of time More

by Mike.malitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
December 23, 2022

Great service from nice people even without an appointment they took the time to diagnose a problem and correct it. Thanks. Amato. More

by wmpetrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
November 16, 2022

Sales were honest,and service was prompt and clean. thumbs up amato...😃I like the reminders on text. More

by Eagle2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ade
September 24, 2022

Went in for emissions testing for the first time since I moved from out of state. Tim was excellent and super kind in it all. Made the experience easy, which I appreciate. More

by sophiajolean79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
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