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Anchor Nissan

North Smithfield, RI

4.8
828 Reviews

1041 Eddie Dowling Hwy

North Smithfield, RI

02896

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828 Reviews of Anchor Nissan

December 10, 2016

Purchase of a used Murano Chris was courteous and professional. the buying process was not dragged out, like previous experiences at other dealerships. We felt that one of th More

by RG12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Giroux
December 04, 2016

Poor customer service, no courtesy at all! When buying a car I think everyone deserves at least courtesy. Drove 1 hr to test drive a vehicle to find out that it was sold. No call or text lettin More

by Renatos!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Benoit
Dec 07, 2016 -

Anchor Nissan responded

Renatos, We are very sorry that you feel that you received poor service from our dealership. When you called in you had indicated that you were interested in seeing a pre owned Altima and a pre owned Accord when you arrived at 12:30pm. Unfortunately we had two other customers come in earlier to see the same Altima with one of them purchasing it about 5 minutes before your arrival. I believe that we actually showed you the customer finalizing the paperwork when you arrived. If there was more time we most certainly would have contacted you. Once we informed you of what happened, we offered to show you the Accord that you expressed interest in, but you declined. I know you were disappointed and we are sorry. Unfortunately we never know when customers are going to come in, what they're going to look at or if they're going to purchase until it happens. Again, we apologize and if there is another vehicle that we have that you may be interested in please contact me directly and I'll do everything that I can to help you. Thank you for your feedback. Brian Benoit Vice President Anchor Nissan

Dec 07, 2016 -

Renatos! responded

I never said I was coming to see an accord. I was clear on my intentions to see the Altima. I know things happen, but if you guys would have only text or call once to let me know couple other customers were looking at the car instead 5 calls throughout the day affirming the car was sitting there, it would have saved me 2 hours trip. Plus, your employee told me that he was bringing down the Altima for me to try it out when i showed up. Not cool when I waited for at least 20 min. Courtesy is free and well appreciated.

December 02, 2016

Great Car Buying Experience My wife and I drove down an hour from Acton, MA to check out a 2013 Nissan Rogue I found online. The Rogue was listed well below the KBB value and wa More

by jtfritz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Giroux
November 18, 2016

Great experience We were not sure what we wanted to buy for a mid sized crossover SUV. Last Saturday, we entered Anchor Nissan and met with Chris Giroux. He was extr More

by Gerry and Denise
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Giroux , Tim Shultz
November 10, 2016

Great service as usuall The crew at Anchor was great. This is my 2nd vehicle from them and they always are very helpful. Highly recommend to anyone looking for a new vehicle More

by Mackey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben, Steve and Derek.
November 06, 2016

Understanding and Helpful Yesterday, I bought my first Nissan after years of owning and leasing several other brands. I have to say that I love my new car, but what I was most More

by caderoche
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Giroux
November 01, 2016

Pleasant surprise with great service First time buyer with this dealer but I have bought way to many cars to list elsewhere. It helped that I narrowed my personal choice down to one styl More

by jf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Giroux and Stephen Cheaven
October 31, 2016

Outstanding Customer Service From the second I walked into Anchor Nissan Eric was extremely helpful. Eric made sure I knew everything about the vehicle before taking it for a driv More

by hannah1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Fera
October 25, 2016

Ben Rowand was a tremendous help Anchor Nissan was overall a good experience. The main reason we decided to buy a car here was because of Ben Rowand the sales person. He was kind, und More

by mholli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
October 23, 2016

Great experience I had a great experience with Anchor Nissan. I live right near the auto mile in Mass. and traveled to Anchor because they had the truck I wanted at th More

by Rob123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Rowan
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