Anchor Nissan

Another Great Experience at Anchor Nissan My wife and I purchased a Nissan Pathfinder from Anchor Nissan and could not be happier with the quality of service we received throughout the process My wife and I purchased a Nissan Pathfinder from Anchor Nissan and could not be happier with the quality of service we received throughout the process. We've now been customers at Anchor for 5 years. In 2011, we walked into Anchor Nissan to begin shopping for our first "family vehicle". We didn't realize it at the time, but I believe we were lucky (with respect to car buying) to be greeted by a sales representative named Eric Fera. We ended up buying a Rogue without feeling the need to visit any other dealerships. Six months later my old Chrysler met its end and I began the car shopping process again. I decided to test drive a few different vehicles before deciding which vehicle was the best fit. My first stop was to one of Nissan's competitors (Specific name withheld). I received the fast talking, high pressure sales pitch that gives the profession a bad reputation. My second stop was to Anchor where Eric helped me pick out the right vehicle (an Altima) without any pressure or fast talking sales pitches. Fast forward 5 years with a soon to be expanding family and we decided it was time for a larger family vehicle. We shopped around online a bit, but when it came time to test drive and purchase a vehicle, we again only needed one stop. I was able to email Eric a week or so in advance and let him know which three vehicles we wanted to test drive when we visited. When we arrived the vehicles were parked out from with plates on, ready to go. Within two hours we had picked a vehicle, received an appraisal on our trade, negotiated a price, and given a deposit. A couple days later we came in to pick up the Pathfinder. Eric took time to go through all of the settings on the digital display and answer any last questions. While I fully realize that it is Eric's job to sell me a vehicle, I appreciate the exceptional service that he has provided through each of my purchases Anchor. We all have jobs, but few people go the extra mile each day to excel at their profession. In my opinion, Eric is one of those rare people. I look forward to buying my next vehicle from him... but hopefully not too soon! As a brief side note regarding Anchor Nissan as a whole, throughout the last 5 years I've had countless stops at their service department for oil changes, state inspections, and other routine maintenance (only 1 non-maintenance repair combined between the vehicles - knock on wood!). In that time there were a few occasions with some type of issue (delay, miscommunication, etc - luckily all minor, but frustrating at the time) that needed to be resolved. On each occasion, the service representative involved was accountable and I left the dealership feeling as though I was treated fairly. While discussion minor issues may seem negative, a large part of what brings me back to Anchor Nissan time and time again is this accountability when the inevitable issue occurs. More

Absolutely incredible experience! It was first time financing a vehicle, and I was absolutely thankful I came here for this first time experience! Ben Rowan was an awesome salesman, ve It was first time financing a vehicle, and I was absolutely thankful I came here for this first time experience! Ben Rowan was an awesome salesman, very friendly, very honest, very knowledgeable and extremely patient,and he worked very hard to get me the deal I wanted. He and his team did everything in their power for me to drive away with my 2011 Chevy equinox Lt. It was definitely a challenge under certain circumstances on my end but like I said they were super patient and made maximum effort . I am so thankful and I Absolutely recommend Anchor Nissan of North Smithfield Rhode Island and recommend working with Ben , Tim and George!!! More

New care buy Our sales person was very helpful, we asked for leftover 2015 models. We test drove a new 2015 Sentra. When we decided to purchase our sales assoc. Our sales person was very helpful, we asked for leftover 2015 models. We test drove a new 2015 Sentra. When we decided to purchase our sales assoc. was very helpful and explained the process clearly. He called our insurance co. to give them the information they needed. It was very helpful. More

Greatest car-buying experience Anchor Nissan gave me the best car buying experience I've had. I was very lucky to have the opportunity to work with Ben Rowan who assisted me in find Anchor Nissan gave me the best car buying experience I've had. I was very lucky to have the opportunity to work with Ben Rowan who assisted me in finding the right vehicle for my needs. He has mastered the balance of professionalism, honesty, and friendliness which made my experience all the better. I did not feel rushed or coerced in my purchase as I have had experienced at other dealerships. He really took the time and effort to ensure that I was satisfied with my investment. I would and will recommend this dealership to anyone in the market for a new car. I have a great deal of respect and appreciation for Ben and the entire team at Anchor Nissan. I would give them infinite stars if possible! Thank you Ben and Anchor! More

New car/Trade In I gave a five star rating to overall dealership. Very helpful and friendly sales rep! Highly recommend this dealer. Stress-free transaction! I will be I gave a five star rating to overall dealership. Very helpful and friendly sales rep! Highly recommend this dealer. Stress-free transaction! I will be back for service and refer to others in the future. More

Buying experience I found anchor subrau and greig isdale easy to deal with went what outback model we wanted, and color and found it. The rest of staff was very helpful I found anchor subrau and greig isdale easy to deal with went what outback model we wanted, and color and found it. The rest of staff was very helpful. I hope the stay same after new building is up and don't go corporate like rest of dealerships thanks. Frank More

There 5 STAR DEALERSHIP If every dealership was patented after Anchor every customer would be completely satisfied. Starting with pricing, choice of product, service and peop If every dealership was patented after Anchor every customer would be completely satisfied. Starting with pricing, choice of product, service and people skills in every department you will be overcome with quality. Leading the way when you first enter the front door you will be fortunate enough to be greeted by top notch sa!esman ERIC FERA as soon as your conversation with him you will quick!y realize that not only is he warm,genuine and honest but that he has your best interest in talking with you. I have been fortunate to find a dear, trusted friend as well as the only salesman that I trust with my needs in cars. You too shall experience the caring and helpful nature of this outstanding huma being ! ! ! ! ! More

A repeat customer Every employee at Anchor is awesome. This is the only dealership I will go to to purchase a vehicle and get my vehicle serviced. I recently upgraded m Every employee at Anchor is awesome. This is the only dealership I will go to to purchase a vehicle and get my vehicle serviced. I recently upgraded my 2013 Rogue for a 2016. Eric Fera was so great! Highly recommended! More

overall service They were very helpful, friendly and respectful. They didn't try to oversell and understood what I wanted. The salesman, Eric FERA was very helpful an They were very helpful, friendly and respectful. They didn't try to oversell and understood what I wanted. The salesman, Eric FERA was very helpful and I would recommend him in the future. More

Great team, easy to work with Without a doubt, the easiest car buying experience I've had. I found Eric and Tim great to work with, they answered all my questions, and were honest Without a doubt, the easiest car buying experience I've had. I found Eric and Tim great to work with, they answered all my questions, and were honest and fast. Will definitely be buying from them again. More