Anchor Subaru
North Smithfield, RI
Filter Reviews by Keyword
By Type
Showing 1,067 reviews
Gave as much time as needed to review selections and options. Answered many questions; if answer not known, went to find out. Appreciative of my time. Cost competitive. My 4th Subaru at this dealersh options. Answered many questions; if answer not known, went to find out. Appreciative of my time. Cost competitive. My 4th Subaru at this dealership. Selection very good. Thoughtful ideas about ways to get the car I wanted without having to spend too much extra money More
Kevin was by far one of the best sales people I have ever worked with. Extremely accommodating, friendly and courteous. He took a great deal of time going over the car with me and making sure I was educate worked with. Extremely accommodating, friendly and courteous. He took a great deal of time going over the car with me and making sure I was educated on how to use it. If you need a new Subaru, go see Kevin at Anchor! More
Horrendous dealership. Poor service and attitude start at the top and trickle down. The sales manager is horrible, nasty and completely out of touch with how to deal with customers. It is amazing to me at the top and trickle down. The sales manager is horrible, nasty and completely out of touch with how to deal with customers. It is amazing to me that a dealership like this can still exist after visiting others in the area like Valenti or Inskip. More
Having purchased three vehicles from Anchor Subaru in the past, and being happy with those purchases, I decided to look into another Subaru at Anchor. I purchased a used Forrester from them, and within two past, and being happy with those purchases, I decided to look into another Subaru at Anchor. I purchased a used Forrester from them, and within two weeks, the car broke down on the New Jersey Turnpike! After repairs at a Subaru dealer in PA, I was informed that this vehicle had so many problems with it, that it should never have been sold in the condition that it was. The car was for my daughter, and at least three mechanics told her to sell it, and be done with it. It was sold at a loss, and was replaced with a Toyota. Not much was done by Anchor to solve the problems that this vehicle had, (and there were numerous problems). I feel that they just wanted to get rid of this car, and were not very honest as to its' condition, etc. After this experience, I then took my Subaru to be looked at at another dealer in Massachusetts. They fixed it in a timely manner, and I was very happy with the experience there. My husband also took his car there, and was equally happy. I now bring our Subarus to this dealership only. Beware of purchasing any vehicles in R.I., as they don't have the "lemon laws" that MA has. I will never go back to Anchor, and I make sure to tell anyone interested in a Subaru to avoid Anchor at all costs. They have lost an excellent customer forever. More
Brought my forester in for service after finding out my axle was broken they gave me a rental car for free! After helping me throught every step of the process and keeping me informed of where we were at axle was broken they gave me a rental car for free! After helping me throught every step of the process and keeping me informed of where we were at with getting the part needed I recieved my car back as good as new! I love this dealership and send all my friends and family there!!!! More
I traveled a decent distance to get to anchor. The reason I dis was the selection they had on the website. After walking in I was greeted by my salesman Josh. He was easy going and wasn't intimidating or pus I dis was the selection they had on the website. After walking in I was greeted by my salesman Josh. He was easy going and wasn't intimidating or pushy like some other places and dealerships can be. I had a bad experience at another place where the salesman were borderline running to my car before I managed to put it in park! Anyway to make a long story short the staff and the deal it self was great and I even walked out paying a lil less than I expected! Love my new 2011 forester! More
stay away from this dealer.Brought my 2010 forester to service dept,because tire was destroyed due to a road hazard.Dealer refuses to honor subaru gold plus warranty which clearly covers this.After contac service dept,because tire was destroyed due to a road hazard.Dealer refuses to honor subaru gold plus warranty which clearly covers this.After contactin warranty claims,I received a reimbursement check.After leaving dealership,I discovered they put there liscense plate frame on my car without my permission.Service dept. needs to be educated on warranty issues. More
I Purchased a 3rd party warranty with used S10 truck from this dealer. When the truck broke down (under warranty), this dealer charged for diagnostics and refused to repair the truck under the warranty. I ha this dealer. When the truck broke down (under warranty), this dealer charged for diagnostics and refused to repair the truck under the warranty. I had to have the truck towed to another repair facility to have it fixed under warranty. After buying 4 vehicles there,I expected better treatment. More
These guys were excellent to deal with. The final price we paid was much lower than what we were quoted at the other RI dealers, and we felt like we were treated with courtesy and respect. Ended up with a we paid was much lower than what we were quoted at the other RI dealers, and we felt like we were treated with courtesy and respect. Ended up with a great deal, but more importantly, a great dealer. Thanks to the group at Anchor for making this an easy transaction! More
Just moved to area, needed a place to service my 2009 Subaru Legacy, this was a great dealership. Nice customer service!! Easy to get to. I gave the dealership ratings of 5 which is great on everything Subaru Legacy, this was a great dealership. Nice customer service!! Easy to get to. I gave the dealership ratings of 5 which is great on everything except price because I am never happy with price. Sue from Lincoln, RI More



















