
Anchor Subaru
North Smithfield, RI
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excellent service from our car sales person Jorge Navarro Jorge Navarro is a excellent car sales person, He was a pleasure to do business with. He has a wonderful personality and will return your calls to you Jorge Navarro is a excellent car sales person, He was a pleasure to do business with. He has a wonderful personality and will return your calls to you as soon as he can More
Great Experience Looking for a new car is never an easy task. This was my first time purchasing a Subaru, and between the service and product I'm glad I did! As I'm ve Looking for a new car is never an easy task. This was my first time purchasing a Subaru, and between the service and product I'm glad I did! As I'm very new to the car buying process, Bill Johnson was absolutely fantastic, made every second from when I walked in a month ago to purchasing a hassle free and pressure free situation. He made sure I was comfortable with everything as well. Every question was answered thoroughly by the whole team. Thanks again to everyone! More
Third Car Purchased from Anchor Buying a car is very stressful, and I think that it is painful to have to spend that amount of money anywhere and worry about whether you are being tr Buying a car is very stressful, and I think that it is painful to have to spend that amount of money anywhere and worry about whether you are being treated fairly. I think I paid a fair price, not a great deal, but a fair price for the 2015 Outback I purchased, and Bill Johnson was very professional, patient and knowledgeable about the car and the purchase process; very good to work with. I love Subarus and am very happy with my purchase. I use the dealership for the majority of my service issues as well, and they have always been straightforward with me. More
used vehicles Looking around for a used vehicle. Checked out Anchor website, went for a look. Found a Subaru that fit the bill. Dealing with Greg Washington was a Looking around for a used vehicle. Checked out Anchor website, went for a look. Found a Subaru that fit the bill. Dealing with Greg Washington was a pleasure. Highly recommended. More
Delighted Subaru Crosstrek owner Bill Johnson is one very caring individual who works for a GREAT dealership! I have purchased many cars and trucks over the years. This experience is Bill Johnson is one very caring individual who works for a GREAT dealership! I have purchased many cars and trucks over the years. This experience is one to remember. Even the little details which are often overlooked, were handled professionally! Right down to the use of stainless steel screws to hold the license plate on! Most dealers don't care and use inferior screws which rust and cause ugly marks on the plate. Not at Anchor! Valuable choices are extended to their customers. I'm glad I am one! :-) More
Excellent Experience!!! After a lot of research, I bought my first Subaru from Glad at Anchor Subaru and I couldn't be happier with my purchase or experience! After a lot of research, I bought my first Subaru from Glad at Anchor Subaru and I couldn't be happier with my purchase or experience! More
New Subaru purchase I usually dislike the hassle of car buying,but this time was a much better experience because of Mr Bill Johnson.He was very patient and knowledgeable I usually dislike the hassle of car buying,but this time was a much better experience because of Mr Bill Johnson.He was very patient and knowledgeable and allowed me the time I needed to make a decision,while never being pushy. More
Great service I generally don't like the car buying process, however Jorge Navarro , changed that experience for me. He was extremely knowledge about the vehicle a I generally don't like the car buying process, however Jorge Navarro , changed that experience for me. He was extremely knowledge about the vehicle and took the time to show me the features and answer my questions. He was also very accommodating with my time schedule. I would definitely go back for my next vehicle purchase. More
Easy, enjoyable experience at Anchor My husband and I had been putting off replacing my 12-year-old car for months because, quite frankly, the car buying experience is not exactly a "fun" My husband and I had been putting off replacing my 12-year-old car for months because, quite frankly, the car buying experience is not exactly a "fun" weekend activity. We had been to another Subaru dealership in the area, where we got up and left after they scoffed at our initial offer and proceeded to high-ball us. When we pulled up to Anchor, our defenses were up and we were ready to fight. To our pleasant surprise, the staff completely disarmed us from the moment we walked through the door. We were introduced to Bill, who would be our salesman. He took time getting to know us and what our needs were in a new vehicle. He guided us through a test drive, all the while remaining pleasant, informative, and all-around superbly professional. When we finally got around to talking numbers, my husband and I both remarked that Bill really acted as more of an agent than a salesman. We quickly agreed to a fair price that I think really benefited both parties, and that was it. No fuss, no war tactics, no up-selling. The finance manager, Carl, walked us through all of the paperwork quickly and efficiently, and we made an appointment to pick our car up the next day. From start to finish everyone that we interacted with was courteous and professional. The experience was low pressure, low stress, and informative. We left with exactly what we needed and nothing more. This is how car buying should be! More
More Dealerships Need People Like Mike Hersey On Halloween Day we decided that we needed to go out looking for another vehicle. We both worked from home but my husband needed to start commuting th On Halloween Day we decided that we needed to go out looking for another vehicle. We both worked from home but my husband needed to start commuting the week after. We only had one vehicle...because that's all we needed at the time. We had gone to Metro Jeep, where we bought the Jeep we currently had. After almost two hours, we walked out. Literally, we said "we're done with this ridiculousness" and walked out. We then headed over to Anchor Subaru. We decided beforehand that if I got a car, it would have to be an AWD vehicle because well, we live in New England. SNOW! When you think of AWD, Subaru obviously comes to mind first. When we walked in, Mike Hersey was the first person we saw. He quickly and politely showed us where the new vehicles were that would qualify for a lease. My husband and I took our time, narrowing the field down by ourselves, and then we asked someone to call Mike and have him come outside to where we were. That is when the car buying experience changed to something I/we have never experienced before in our lives. Mike was very personable, funny, and knowledgeable. An all around decent down to earth guy. I didn't keep track, but I think we were there for 3-4 hours. I don't say that as a bad thing, but as a in depth, making sure we knew the ins and outs of vehicles, and making xxxx sure we picked the absolute perfect car for me. I ended up with a 2017 Subaru Legacy 2.5i Sport. Can I just tell you how much i LOVE this car?!?! It is awesome! My Aunt actually called me a spoiled brat the other day and has threatened to "steal" it from me. She's just jealous! HA HA Mike has been in touch a few times since Halloween Day to make sure all is ok and we are still happy with the vehicle, to let us know my plates for the car were in, etc. He also pre scheduled my first two FREE oil changes at the dealership. More places, whether they are auto dealerships, retail stores, service shops, call centers, whatever they are, need more people like Mike Hersey. I give him an A++++ for all around customer service! Thanks again Mike! More