Anchor Subaru

POOR SERVICE & CUSTOMER SERVICE - bought 2013 Outback from them - in first 30 days car died completely - I had car towed to them - they gave me a new loaner for 2weeks and replaced entire harness, fuses from them - in first 30 days car died completely - I had car towed to them - they gave me a new loaner for 2weeks and replaced entire harness, fuses etc. 2 years in sunroof leaked $2500 - 3years later complete engine failure $4500...LEMON? More

Extremely poor experience at Anchor, will never buy another car here nor recommend them to anyone. another car here nor recommend them to anyone. More

My husband and I just bought a 2020 Subaru Outback. We love the car and had a great salesperson, Gladimir Guerrier. He was very thorough and spent the time needed to make sure my husband and I were fully love the car and had a great salesperson, Gladimir Guerrier. He was very thorough and spent the time needed to make sure my husband and I were fully schooled on all of the cars features. He went above and beyond making our experience pleasant and stress free. We would go back there in a heartbeat and I would ask for Gladimir. Definitely a five star experience. More

Nightmare experience. Lied about the sticker price. Didnt get registration until 3 days after temp plates expired. Vin and Paul ripped me off re luxury tax. Didnt get registration until 3 days after temp plates expired. Vin and Paul ripped me off re luxury tax. More

I just moved to the area recently and am in need of a new to me Subaru. I stopped by Wednesday the 16th of June around 5:15pm on my way home from work. I walked into the showroom and circled two to three d to me Subaru. I stopped by Wednesday the 16th of June around 5:15pm on my way home from work. I walked into the showroom and circled two to three different cars. I noticed about 4-5 sales staff in there "cubicles" and 3 managers on the desk loudly discussing how they were "going to make a lot of money on this car". I looked around one more time to see if I would get greeted and never did. One guy made eye contact with me and quickly looked away and kept talking with fellow employee. I then figured I wasn't going to be helped and walked about. I did buy a Subaru that night at Braintree Toyota and was completely satisfied with the experience. I will say that I will never step foot in Anchor again or any of there affiliates as there was zero concern with my wants/needs. In this world where there is a ton of options to buy the same car customer service or at least basic acknowledgement is a must to survive ! Anchor's bad reputation didn't disappoint again this time! Stay clear ! More

Jacquelyn Lataille was very professional in her duties as a saleswoman in my purchasing of a vehicle from Anchor Subaru. She was also very respectful of my time while also considering my needs in Anchor Suba a saleswoman in my purchasing of a vehicle from Anchor Subaru. She was also very respectful of my time while also considering my needs in Anchor Subaru to facilitate my purchasing of a vehicle from them. More

Love my 2021 Subaru Forester. The sales person Peter was very helpful and the finance department was a breeze. Look forward to see how the ongoing service will be. Thank you Anchor Subaru of North Smithfiel very helpful and the finance department was a breeze. Look forward to see how the ongoing service will be. Thank you Anchor Subaru of North Smithfield Rhode Island for a pleasant buying experienc More

Bought a used outback, every step of the process was smooth, the staff was super friendly and helpful. Everything was very clean and COVID safe! My salesman Mohamed was very helpful, knowledgeable, frie smooth, the staff was super friendly and helpful. Everything was very clean and COVID safe! My salesman Mohamed was very helpful, knowledgeable, friendly and made the buying experience a piece of cake. Highly recommended!! More

Excellent experience! Mohamed was helpful, but not pushy. Very competitive pricing and good financing/warranty options. We highly recommend the dealership and salesperson. Thank you! Very competitive pricing and good financing/warranty options. We highly recommend the dealership and salesperson. Thank you! More

Im not a big fan of car shopping, but Jackie was great. Very helpful. Staff at Anchor Subaru were pleasant and approachable. Love my new to me Out back. Very helpful. Staff at Anchor Subaru were pleasant and approachable. Love my new to me Out back. More