
Anchor Subaru
North Smithfield, RI
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Above and Beyond After my husband suffered a stroke, we decided we only needed 1 car. We had 2 Subarus in great shape and wanted to trade these in for a 2015 Forester. After my husband suffered a stroke, we decided we only needed 1 car. We had 2 Subarus in great shape and wanted to trade these in for a 2015 Forester. Gladimir sold us our 2 previous cars, and we contacted him re: this transaction. We described the car we wanted (model, color and features) and scheduled an appointment for Saturday. When we arrived, the car we described was parked in front ready for a test drive. Since we had 2 cars to trade and 1 driver, Gladimir drove us to our home so we could bring in the 2nd car. Long story short, the deal was closed that very day - I was amazed. Gladimir has always been helpful and honest - a delight to work with. More
One and done My previous Anchor Subaru car died suddenly after 290,000 miles of great service so I wanted a good deal on a car now, Derek in Sales and Mike in Ser My previous Anchor Subaru car died suddenly after 290,000 miles of great service so I wanted a good deal on a car now, Derek in Sales and Mike in Service got me just what I wanted with a good deal, fast! More
Highly Disappointed in Anchor We bought my wife's car at Anchor several years ago and had an excellent experience with Jorge Navarro. He is phenomenal. When we went back to look fo We bought my wife's car at Anchor several years ago and had an excellent experience with Jorge Navarro. He is phenomenal. When we went back to look for a car for me, Jorge was unavailable and we worked with someone else. The test drive was great and when it came time to discuss trade in price and the price of the vehicle I was looking at, our experience changed completely. I was given a laughable offer for my trade in vehicle (half of what I was offered at Balise Subaru) and then we had a conversation with the sales manager about me putting my nicer set of wheels on the vehicle before I traded it in. I was told the nice wheels would add less than $200 to the trade in value during this conversation and that ended our negotiation for the day. Later, when Anchor reached out to me and attempted to restart negotiations, I was sent an angry and accusatory e-mail stating that I was being unreasonable and doing nothing to increase my car's trade in value. Apparently they forgot about the several minute conversation my wife and I had with the salesman and the sales manager about putting the nicer rims on. It may be an isolated experience and maybe it would have been better if I worked with Jorge again, but I will not be going back to Anchor and I would highly recommend Balise Subaru instead. They offered the same car new, with more features, for $2500 less than Anchor and gave me a much better offer for my trade in vehicle. If you can't work with Jorge go somewhere else, but check out Balise first anyways because you'll probably get a better deal there than at Anchor. I sure did. More
Great Experience at Anchor Subaru We went in with our daughter to pick up her new 2015 Outback and ended up buying one ourselves. We were introduced to Mike Hersey who sold our daughte We went in with our daughter to pick up her new 2015 Outback and ended up buying one ourselves. We were introduced to Mike Hersey who sold our daughter her new car, and explained that we could not find an Outback in NJ so he showed us around the dealership, gave us a test drive in anew Outback and we bought it. Every step of the process was efficient and well handled. All of the people involved were top notch. A word of advice to young car buyers - people respond to your attitude and adjust accordingly. You're buying a car from someone just like you - be pleasant, be forgiving, be patient and save your complaints. These seem like good folks to work with. More
Great experience at Anchor I give Jorge Navarro at Anchor Subaru my highest possible recommendation. He was very flexible and willing to make a deal. The process from sales t I give Jorge Navarro at Anchor Subaru my highest possible recommendation. He was very flexible and willing to make a deal. The process from sales to delivery was seamless. During my car search, I have been called by car dealerships almost daily. Jorge did not call me one time. This was one of the reasons that Jorge had the inside track. If you don't want to be called every day, then work with Jorge at Anchor. John More
Found the car that worked for me and my budget Shiloh helped me find the car that worked for my needs and my budget. He was attentive and not at all pushy. I was really happy to have worked with h Shiloh helped me find the car that worked for my needs and my budget. He was attentive and not at all pushy. I was really happy to have worked with him. More
Great Experience Overall, Great experience. I traded my FRS and purchased a Subaru 2015 WRX STI. Got a great deal for the trade value and couldn't be more satisfied an Overall, Great experience. I traded my FRS and purchased a Subaru 2015 WRX STI. Got a great deal for the trade value and couldn't be more satisfied and all thanks to Gladimir. Galdimir was an amazing salesman , I asked him if i can take the car home the same day and he delivered. There wasn't any disappointment or regrets during the whole sale process besides the fact I couldn't drive standard when I bought the car. Also, thanks to the entire Subaru Anchor staff for making the sales process as fast and simple as possible to take my new car home the same day. Thanks again Galidmir. More
Great experience I bought a car here a couple of months ago. My car, which I loved, had recently been totaled and I was looking for a similar replacement. I found one I bought a car here a couple of months ago. My car, which I loved, had recently been totaled and I was looking for a similar replacement. I found one I liked and called, and Anchor immediately set me up to give the car a test drive. I worked with Shiloh, who was incredibly helpful, kind, and understanding. I'm so pleased with my car and with the experience and would recommend Anchor Subaru to anyone! More
Great car buying experience We went into anchor Subaru to look at a 2015 outback. Mike was absolutely amazing. He answered all of our questions and made the entire process enjoya We went into anchor Subaru to look at a 2015 outback. Mike was absolutely amazing. He answered all of our questions and made the entire process enjoyable. We originally we not planning on buying the day we went in to look, but mike and the rest of the team made us feel so comforatble that we knew it was the right decision. More
A Fine Car-Buying Experience I recently purchased my 2015 Subaru Forester from Mike Hersey at Anchor. Although I was pretty well-decided going in on the vehicle I wanted, Mike to I recently purchased my 2015 Subaru Forester from Mike Hersey at Anchor. Although I was pretty well-decided going in on the vehicle I wanted, Mike took a considerable amount of time (on a busy Saturday) to make me feel comfortable with my choices. He took me around the lot, went thoroughly through the Forester's functionality and features, and answered all my questions, never rushing the process at any stage. On delivery day, Mike was again right there to make sure everything was in order with the vehicle, the insurance, and all other details. He walked me through the dealership's service facilities and finally completed a thorough checklist to make sure nothing had been missed. Anchor has clearly developed a great system for making their customers feel valued and in good hands. I am a high-mileage owner who buys a new vehicle for the long haul and I feel very confident and secure in the purchase I made at Anchor Subaru. I highly recommend Mike Hersey and the Anchor staff for your next purchase. More