Anchor Subaru

Our experience with Shiloh was very good. Shiloh is an asset to the company. He said that he got a little mixed up on the year of our trade-in, but the original value that was mentioned to us was more in asset to the company. He said that he got a little mixed up on the year of our trade-in, but the original value that was mentioned to us was more in line with the book value. It was his manager I didn't like very much. He was rather rude during negotiations and I nearly walked out. Then after the sale, I discovered another deception. He had told me that he would give me $1000 for our trade-in, and that if we traded in our vehicle our monthly cost would be in the 3-teens, and if we did not trade in our vehicle, it would be in the 330s. He wouldn't even give us a distinct figure, but we knew we wanted a Forester and Anchor is by far the closest dealer to where we live. He walked away from us (extremely rude) and said "trade-in or no trade-in?" as he was out of sight. I was so miffed by that point, I said "trade-in" just to be done with it. Then we found that our payment would be $318 (high teens... why couldn't he have said that to begin with?). After going home, I had made up my mind that there was no way I was just going to let our vehicle ($3000 trade-in value) go for $1000, so when we returned to pick up the car the next night I told them I wasn't doing the trade-in. Since they already made up the paperwork, they asked me to just give them the $1000 that they allowed for the trade-in. I said fine. Then I went home and did the math. If I spread that $1000 out over the 36 months, my monthly payment came out to $345, not something in the $330s, so in reality he was only allowing around $700 or so for our trade-in, not even the $1000 he rudely offered us. If i had realized that beforehand, I would have said, "The manager said that without the trade-in, the payment will be in the $330s. Please make up another sale agreement. We'll wait". Bottom line... I was too nice, the manager was too rude, we lost, he won, lesson learned. Now next summer, I may need to return to get another Forester for me... ugh! I better have my calculator with me! Then again, there won't be a trade-in to worry about at that time. One more thing... the dealership prided itself on telling me how well they treat their return customers, but the manager didn't even know that I currently have a 2002 Forester that I bought from them. But then again, shouldn't they treat ALL of their customers well... return or first time? More

My experience at Anchor Subaru was excellent. From my sales person Kevin Falcone to the finance manager they were friendly and so helpful. Kevin is by far the best car salesman I have ever worked with. sales person Kevin Falcone to the finance manager they were friendly and so helpful. Kevin is by far the best car salesman I have ever worked with. I will send my friends to him. I would buy another car from Anchor Subaru and definitely ask for my pal Kevin Falcone again. Thank you Carol Murphy Pascoag RI More

Knowledgable, trustworthy, and friendly Sales Consultant. Felt like he was trying to help me rather than 'sell to' me. Shiloh (Sales Consultant) even had my test drive car out in front warmed up on a cold Felt like he was trying to help me rather than 'sell to' me. Shiloh (Sales Consultant) even had my test drive car out in front warmed up on a cold day. Real focus on making it easy for the customer! More

Our experience with Anchor has been great so far. After first visiting another dealership and being totally frustrated with the price and the numbers we had been given we decided to approach different deal first visiting another dealership and being totally frustrated with the price and the numbers we had been given we decided to approach different dealerships via the internet to get the car & the deal we wanted. Donna Benoit of Anchor responded within a day and with the deal we were looking for and the promise to get the car we were looking for. Within just hours we were in touch with Shilo Chauvin and purchased our vehicle without a hassle, without haggling & without leaving our home. Since our purchase we have reached out to Donna with a request that if honored would truly make this purchase so much more rewarding, and again Donna didn't disappoint. Both Donna & Shilo have been an absolute pleasure to work with. The icing on the cake is WE LOVE OUR SUBARU. We highly recommend Anchor to anyone looking to purchase a vehicle. More

Upon arriving we were greeted immediately. Shiloh was very helpful in negotiating prices of the vehicle, warranty and trade in value. I would definitely recommend this dealer and salesman. very helpful in negotiating prices of the vehicle, warranty and trade in value. I would definitely recommend this dealer and salesman. More

We had a wonderful buying experience with Jorge. He was so accommodating and not pushy like many other salesman we've dealt with in the past. so accommodating and not pushy like many other salesman we've dealt with in the past. More

I have purchased many cars and none have gone as smoothly as my purchase at Anchor Subaru with Joe Mancuso. He was friendly, professional and worked to get me the best deal for the car and my trade. Honest as my purchase at Anchor Subaru with Joe Mancuso. He was friendly, professional and worked to get me the best deal for the car and my trade. Honestly, the process went very smoothly as a result of his efforts. Joe then stayed with me after the car purchase was finished and walked me through all the features of the new car and set up my phone and radio, which I thought was a nice touch. Would I go to Joe Mancuso/Anchor Subaru to buy another car? ABSOLUTELY! More

I walked in to the dealership wanting a low pressure, informative sales person. Boy did I find him. Ali was great. I had done my research and felt he was honest and had strong integrity. I left 2 hou informative sales person. Boy did I find him. Ali was great. I had done my research and felt he was honest and had strong integrity. I left 2 hours later with my new car. Very good experience overall...and I hate buying cars! I would go back and recommend him highly. More

I am a repeat customer at Anchor Subaru. I think the sales and service department are outstanding. My most recent salesperson was Derek LaScola. Derek is so friendly, very knowledgeable about specific sales and service department are outstanding. My most recent salesperson was Derek LaScola. Derek is so friendly, very knowledgeable about specifics of the cars, goes out of his way to be helpful, and is interested in the customer being happy with the car they choose and their overall experience. In all my car purchases over the years, Derek has been by far the best salesperson I've worked with. Marion More

With the help of Salesman Joe Mancuso we had a very positive experience while purchasing our new Subaru Forrester from Anchor. Joe was personable, professional and went through all our potential optio positive experience while purchasing our new Subaru Forrester from Anchor. Joe was personable, professional and went through all our potential options, both new and used. I highly recommend Joe and Anchor Subaru. More