Ancira Nissan

I took my 2014 Nissan Titan in for an airbag recall, brake & shock check and for starter issues. Dropped off 1st thing Monday morning. Picked up at4pm Wednesday. After inspection service advised of P brake & shock check and for starter issues. Dropped off 1st thing Monday morning. Picked up at4pm Wednesday. After inspection service advised of Power steering and front diff leaks and no issues with brakes or shocks and starter had to be replaced. I get I am not the only vehicle being serviced but I don't feel it should have taken that long. And my service person is nice and honeswhich I appreciated, it was a pain that I had to call to check. It wasn't me calling an hour after drop off. I called 5pm because I hadn't heard anything and had to call again around 11am next to follow up. That should have been calls made to me not the other way around. I am providing my feedback and maybe Ancira can look into a text option for vehicle notification. These are not uncommon and would save hassle of customers having to plan their day just to pick up their vehicle. More

Very easy process. Not a long wait. Friendly staff. I especially appreciated that staff and customers were following safety (COVID) protocols. I originally went to Brake Check that same morning and walke especially appreciated that staff and customers were following safety (COVID) protocols. I originally went to Brake Check that same morning and walked out after 5 mins because the person at the front desk was not wearing a mask. Felt very uncomfortable and was happy to see your staff doing their part. More

I've never had a dealership work so hard to get me a car! Thank you Ancira for helping me have reliable transportation for my family ❤️ Thank you Ancira for helping me have reliable transportation for my family ❤️ More

The customer service I received from Connie & Lou was 100% amazing. I feel beyond blessed to have been able to work with them. Thank you 100% amazing. I feel beyond blessed to have been able to work with them. Thank you More

Very pleased with my car service! I’ve had a problem with a warning signal notification for 9 months that another dealership had not been able to take care . That issue was taken care of on the day I took it a warning signal notification for 9 months that another dealership had not been able to take care . That issue was taken care of on the day I took it in for service. I appreciate Otis Gregory’s efficiency & that the issue was diagnosed & taken care of so efficiently! More

Super courteous, and professional. I even went to the Dodge service center in error and they also were so kind and nice, and directed me to the right location. Dodge service center in error and they also were so kind and nice, and directed me to the right location. More

Car service and customer service was great and everyone I came in contact with was very nice and friendly. Thanks for doing a great job! came in contact with was very nice and friendly. Thanks for doing a great job! More

I thank you for the time and the help in getting me into a vehicle. Only thing is I didn’t know the vehicle had scratches and the front left side of the vehicle popping out a bit. Note to self will not be p a vehicle. Only thing is I didn’t know the vehicle had scratches and the front left side of the vehicle popping out a bit. Note to self will not be pressured next time into buying a vehicle without actually seeing the vehicle. Karolina was very sweet and helpful I don’t blame her for my bad experience I give her 10+ stars. Angel was the one who told me the car was in great shape and when I saw the front when I got home I was a bit upset but it is better than the car we had. I will recommend this dealership but just make people aware of what the vehicle actually has. More

Wonderful service and excellent customer service. The staff was incredibly helpful and efficient. They changed my oil in a timely fashion, and even cleaned the outside of my car. 10/10 staff was incredibly helpful and efficient. They changed my oil in a timely fashion, and even cleaned the outside of my car. 10/10 More

I didn't have to wait long for the oil change. The service was prompt and the coffee was good. Thank you for the service. service was prompt and the coffee was good. Thank you for the service. More