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Ancira Nissan

San Antonio, TX

4.6
6,411 Reviews

10835 I-10

San Antonio, TX

78230

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6,411 Reviews of Ancira Nissan

August 13, 2019

This company is a joke I got a vehicle From ancira Nissan in May and it’s August and I still havnt received my tags from them. Everytime I call them they are just to busy More

by Jr
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eyan Evans
Aug 29, 2019 -

Ancira Nissan responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. I will let our team know you still have yet to receive your tags. If you are willing to give us another chance, please reach out to us at (210) 558-5001 to speak to our manager directly. Jason Thompson, GM, Ancira Nissan

August 13, 2019

Great price and customer service After contacting Nissan via internet, they committed to a fair price on vehicle. Though added taxes and fees were a bit over what I had calculated, th More

by Marshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yogin Trivedi
Aug 15, 2019 -

Ancira Nissan responded

Congratulations on your new Nissan! Yogin and our team at Ancira Nissan truly enjoyed assisting you in your new purchase. We are delighted to hear how helpful, cordial and accommodating, Yogin, was during your experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jason Thompson, General Manager, Ancira Nissan, 210-558-5001

August 13, 2019

Exactly what I wanted I live in Austin, yet the Dealership I visited first in Austin had promised they had a vehicle like I was looking for but tried to sell me an over pri More

by L. Lindsay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Castillo-Gillis, Joshua Moreno
Aug 15, 2019 -

Ancira Nissan responded

Thank you again for giving us the opportunity to earn your business. We are delighted to know we had the car with your exact specification on our lot. It is always gratifying to help our customers leave our lot completely satisfied with their purchase. It was a pleasure doing business with you. Congratulations again on your vehicle. We look forward to your next visit! Take care! Jason Thompson, General Manager, Ancira Nissan, 210-558-5001

August 13, 2019

Good job with helping me purchase a new vehicle. I was very pleased with my purchase and the service I received. Thank you for your help. More

by Candicakess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Lara
Aug 15, 2019 -

Ancira Nissan responded

Thank you for taking the time to share your experience with us. We are delighted to hear Jose Lara made this a pleasant purchasing experience for you. Congratulations on your new Nissan! We hope you are loving your new ride. If you have any questions please feel free to give us a call or stop by. Enjoy and drive safely. Jason Thompson, Ancira Nissan, 210-558-5001

August 12, 2019

Good experience New to the area so depended on online reviews like this. I felt the service was timely. I was kept informed, and my issues appear to be addressed. I w More

by Azog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Cheatham
Aug 15, 2019 -

Ancira Nissan responded

Thank you for giving us the opportunity to earn your business. We are delighted to hear overall you enjoyed your experience at Ancira Nissan. I am delighted to hear that our team kept you informed and addressed your issue. I do apologize if you found us to be a little pricing. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jason Thompson, General Manager, Ancira Nissan, 210-558-5001

August 12, 2019

Excellent Customer Service Hi. I had a great experience with the Ancira Service Department. Michael was thorough and expedient. My experience with sales was also excellent. We More

by LKTOBIAS76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Morin, Ana Ofsdahl
Aug 15, 2019 -

Ancira Nissan responded

Thank you for sharing your feedback with our sales and service team. Glad to hear Michael and Ana both took excellent care of you. It is gratifying to know our team provided you with excellent customer service and made your visit to Ancira Nissan enjoyable. If you have any further questions, please give us a call. We're always happy to help! Jason Thompson, General Manager, Ancira Nissan, 210-558-5001

August 12, 2019

My car overheated on the high way The tow truck driver suggested to take the car to y’all Which worked perfect Y’all found what was wrong got fixed on a Saturday. I do not know muc More

by VWMOMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Andrews , Matthew Williams
Aug 15, 2019 -

Ancira Nissan responded

Thank you for giving us the opportunity to earn your business. We are delighted to hear that your vehicle is running better and smoother. It was a pleasure meeting you and we hope to see you again for your next service. Jason Thompson, General Manager, Ancira Nissan, 210-558-5001

August 09, 2019

I walked in and walked out with a new car I have been buying cars for many years and this has been the best experience by far. My Sales consultant, Angel Preciado, exceeded my expectations. More

by YOLANDABARRON80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Preciado, Angela Thai
Aug 15, 2019 -

Ancira Nissan responded

Thank you so much for your positive comments about your experience with Angel, and Angela! I am delighted to hear our team made this the best car buying experience for you. It is gratifying to hear they exceeded your expectation. At Ancira Nissan, we work hard to make sure our customer leave our lot completely satisfied. Thank you again and we look forward to seeing you again. Jason Thompson, General Manager at Ancira Nissan, 210-558-5001

August 09, 2019

Worst Service Ever I came in for an oil chenge and was told 1 to 1 1/2 hour wait, over 2 hours later my vehicle was still sitting outside waiting to go back. Mo one voul More

by Robert A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ottis Gregory
Aug 29, 2019 -

Ancira Nissan responded

Robert A., we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate our customer's time and business and we apologize for the delay on your vehicle. It was a busy day for our Service team and we understand that this is not an excuse for the lack of efficiency. We would like to work towards a resolution, so if you are willing, please reach out to us at (210) 558-5001 to discuss this further. Jason Thompson, GM, Ancira Nissan

August 09, 2019

Great service Highly recommended. Great service. Staff are very friendly and very informative. If you have any questions or concerns, they are willing to help you More

by MICHELE.GUZMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Timmin
Aug 15, 2019 -

Ancira Nissan responded

Thank you for the kind recommendation. I am pleased to hear how friendly, informative, and the quality of customer service Travis provided you. It was truly a pleasure working with you and we hope to see you again. Jason Thompson, General Manager at Ancira Nissan, 210-558-5001

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