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Ancira Nissan

San Antonio, TX

4.5
6,412 Reviews

10835 I-10

San Antonio, TX

78230

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6,412 Reviews of Ancira Nissan

July 23, 2019

Awesome JjJ did an awesome job in helping me select my car. Test drove two vehicles and ended up with the SV Nissan Murrano. Thanks JJ More

by ELVIA Vinton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J.J. Vitela
Jul 24, 2019 -

Ancira Nissan responded

Hi Elvia, we are very happy to have provided you with such a positive experience! I will be sure to let JJ know that his work is appreciated. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jason Thompson GM Ancira Nissan 210-558-5001

July 22, 2019

Grrrreat work When you drive up they are to Great you n help you get in n out in a reasonable time. The service manager Brain has a good team under him take up th More

by CONNIECNGONZALES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Ofsdahl, Rusty Montalbo, Brian Rodriguez, Daytona Leonard , Ottis Gregory
Jul 24, 2019 -

Ancira Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Ancira Nissan. I am delighted to hear Ana, Rusty, Brian, Daytona, and Ottis all took great care of you during your recent service visit. It was a pleasure and we look forward to assisting you again. Jason Thompson, Ancira Nissan, General Manager, 210-558-5001

July 22, 2019

Regular Maintenance Everyone is friendly and helpful. I was there for an oil change and my request for them to take a look at my break pedal. It turned out they would nee More

by TMoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ottis Gregory
Jul 24, 2019 -

Ancira Nissan responded

Thank you for sharing your service experience with us. We are delighted to hear our team was able to make the corrections to your brake pedal. Also, we understand that your time is important so we are glad we were able to provide you with a loaner as we made the repairs. If you have any further questions, please give us a call. We're always happy to help! Jason Thompson, Ancira Nissan, General Manager, 210-558-5001

July 22, 2019

Took care of my car and provided a loaner, too. A CVT programming recall discovered a major part needed to be replaced. Thankfully it was under warranty! Other maintenance was conducted at the sam More

by fca19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Cheatham
Jul 24, 2019 -

Ancira Nissan responded

Thank you on behalf of Josh and our team at Ancira Nissan for this kind review. We are delighted to hear our team repaired your recall and got you back on the road in a timely manner. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jason Thompson, Ancira Nissan, General Manager, 210-558-5001

July 22, 2019

2019 Nissan Frontier Parts Install Jose Lara was a pleasure to work with. Great sales person. Karolina was a joy when working the financial part of the transaction. As for service t More

by RCANTU48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karolina Hernandez, Angela Thai, Jose Lara, Mike Andrews
Jul 24, 2019 -

Ancira Nissan responded

Thank you for taking the time to leave a review for us at Ancira Nissan. We're happy we could meet your expectations! Angela, Jose, Mike and Karolina all enjoyed helping you with your new purchase. We hope you are enjoying your 2019 Nissan Frontier. We are always more than happy to assist you if anything else comes up. Take care! Jason Thompson, Ancira Nissan, General Manager, 210-558-5001

July 20, 2019

Great customer service Had a great experience from Jose Guzman. He made sure I was comfortable with my vehicle and that I knew all about the way it operated. He made sure he More

by 04Leslie27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Guzman
Jul 24, 2019 -

Ancira Nissan responded

Thank you so much for your positive comments about Ancira Nissan! We are delighted to hear Jose made this a comfortable and enjoyable buying experience for you. Our goal is to help all of our customers leave our dealership completely satisfied with their purchase and I am pleased to hear we delivered. Congratulations on your new vehicle. We look forward to your next visit! Take care! Jason Thompson, General Manager, Ancira Nissan, 210-558-5001

July 19, 2019

Under promised and over delivered I was needing to get my car checked and oil changed before I went out of town and put another 600 miles on the car. They told me I’d be waiting 2 hour More

by BRUNIEKPH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Kilby, Krystin Bauer, Roy Sixto
Jul 24, 2019 -

Ancira Nissan responded

All of us at Ancira Nissan are delighted to hear about your recent service experience. We are delighted to hear Krystin and Roy were able to get you back on the road sooner than expected. It is always a pleasure to hear you left a happy camper. If you have any further questions, please give us a call. We're always happy to help! Jason Thompson, General Manager, Ancira Nissan, 210-558-5001

July 19, 2019

Great customer services JJ was/is an outstanding salesmen. Provided everything I needed and requested. Please extend my thanks to him and his team. I will recommend him in More

by ALB.TYSON@ICLOUD.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J.J. Vitela
Jul 24, 2019 -

Ancira Nissan responded

Thank you for taking the time to share your experience with JJ! We are delighted to hear how outstanding he was during your buying experience. We will extend your thanks to him and our team. Congratulations on your new vehicle and we hope to work with you again. Best wishes, Jason Thompson, General Manager, Ancira Nissan, 210-558-5001

July 18, 2019

I thought you opened at 8am I received an email that said "make an appointment" - the link took me to a page that insisted I have an account that doesn't exist. So I called an More

by JDSULLIVAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember - they are all nice
Jul 24, 2019 -

Ancira Nissan responded

Thank you for reviewing your experience at Ancira Nissan. Reviews like this give us the motivation to ensure we provide high-quality care. We do apologize if our team did not make it clear that we are open earlier. I will make sure to share this with our team so we can improve on this. Thank you and we hope to see you again. Jason Thompson, General Manager, Ancira Nissan, 210-558-5001

July 18, 2019

Oil change Long wait, but Friday at lunchtime, to be expected. Overall, they were honest of the time it was going to take. Prefer that, over arriving and being t More

by RIVERROSE95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daytona Leonard
Jul 24, 2019 -

Ancira Nissan responded

Thank you on behalf of our team at Ancira Nissan for your kind feedback. We do appreciate your honest feedback and are sorry to hear our team wasn't transparent with you. Thank you again for taking the time to let us know how we did. We hope you have a great day! Jason Thompson, General Manager, Ancira Nissan, 210-558-5001

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