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Ancira Nissan

San Antonio, TX

4.5
6,412 Reviews

10835 I-10

San Antonio, TX

78230

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6,412 Reviews of Ancira Nissan

July 18, 2019

Great experience. Hong was exceptional and provided great customer service with satisfaction. Will recommend Hong to other who are seeking to experience a g More

by Rulebabe
Recommend Dealer
Yes
Employees Worked With
Hong Liao
Jul 24, 2019 -

Ancira Nissan responded

Thank you on behalf of Hong and our team at Ancira Nissan for your kind feedback. We are delighted to hear about the exceptional and great customer service you received from Hong. Congratulations on your new Nissan. We hope to be of service to you again in the future. Best wishes, Jason Thompson, General Manager, Ancira Nissan, 210-558-5001

July 17, 2019

Mike Andrews Mike Andrews, service advisor, never fails to take care of me. With great customer service and efficient work, I am Always in and out in a timely mann More

by Nicolemilnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Andrews
Jul 24, 2019 -

Ancira Nissan responded

Thank you for your kind words and this wonderful review! We are delighted to hear how Mike took excellent care of you. We understand that our customers have a tight schedule so we do our best to provide you with efficient and professional service. I am pleased to hear our team did just that. It is always a pleasure and we hope to work with you again. Jason Thompson, GM, Ancira Nissan, 210-558-5001

July 17, 2019

Great service Service employees were very attentive and listened to my concerns. They kept me informed of the status of my vehicle all the time. And Quick service More

by Palarria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daytona Leonard , Ottis Gregory
Jul 24, 2019 -

Ancira Nissan responded

We're happy you found our staff to be so supportive during your experience here at Ancira Nissan! It's experiences like yours that really keep us motivated. Daytona and Ottis will be happy to know they made your recent service experience an enjoyable one. We look forward to your next visit! Take care! Jason Thompson, GM, Ancira Nissan, 210-558-5001

July 17, 2019

GO HERE FIRST! Ancira definitely took care of us. Plenty of options to choose from and very professional. Go or call Ancira Nissan and ask for Joshua Moreno and he’ More

by ercardona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Moreno
Jul 24, 2019 -

Ancira Nissan responded

We are very happy to have provided you with such a positive experience! We enjoy taking care of our customers and providing you with professional experience. Josh and our team truly enjoy assisting you with your buying experience. If you have any further questions, please give us a call. We're always happy to help! Jason Thompson, GM, Ancira Nissan, 210-558-5001

July 16, 2019

Amazing service I appreciate the excellent level of service I receive at Ancira. I feel like they go the extra mile to make sure my car is serviced properly the first More

by ddouglas1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ottis Gregory
Jul 21, 2019 -

Ancira Nissan responded

Thank you on behalf of Ottis and our service team for your kind feedback. Our team works hard and does go the extra mile to make sure all of our customer cars are serviced properly since your safety is our priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jason Thompson, GM, Ancira Nissan, 210-558-5001

July 15, 2019

Oil change Great service and quick turn around on my car.had only 1 problem and that was finding the service department with all the construction . But once that More

by HUNTERLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Andrews
Jul 21, 2019 -

Ancira Nissan responded

We do apologize for the confusion of finding our service drive under all the construction. We can wait for it to be over so all our customers can enjoy our new facility. All of us are pleased to hear you received great service and our team had you back on the road in a timely manner. It was a pleasure doing business with you and we look forward to assisting you again. Best, Jason Thompson, GM, Ancira Nissan, 210-558-5001

July 15, 2019

Great Service Matt was a great service advisor, outstanding service! They accommodated my schedule with the service provided for my vehicle and had everything done More

by ISAAC.C.SOTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Williams
Jul 21, 2019 -

Ancira Nissan responded

Hi Isaac, we are very happy to have provided you with such a positive experience! Matt is truly a great asset to our team and works hard to accommodate his customers and keep you informed of your service. It was a pleasure doing business with you and we look forward to assisting you with your future automotive needs. Jason Thompson, GM, Ancira Nissan, 210-558-5001

July 15, 2019

Otis is great! Otis made sure to keep me informed of the status of my vehicle and if there were any other issues that needed to be fixed. More

by Melissalyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ottis Gregory
Jul 21, 2019 -

Ancira Nissan responded

Thank you for sharing your experience with Ottis! We are truly delighted to hear he kept you informed on the status of your vehicle during your recent service visit. Ottis and our team truly appreciate your feedback and look forward to seeing you for your next regular maintenance. Give us a call or come on in if you need anything else. Jason Thompson, GM, Ancira Nissan, 210-558-5001

July 12, 2019

Nissan Armada has too many problems ''ll start by saying the team there is very nice and professional. The car stinks and the repairs are so-so. Husband brought the Armada in for massi More

by crossfitmama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Andrews
Jul 21, 2019 -

Ancira Nissan responded

I want to apologize on behalf of our team for your Nissan Armada. We completely understand your frustration and don't want our customers frequently visiting our service drive for errors like the ones you have been experiencing. We know vehicles have their issues and recall and we do our best to get our customers in and out of our service drive. I am pleased to see our team has provided you with excellent customer service. If you would like to speak more about your vehicle please feel free to contact me at 210-558-5001. Jason Thompson, GM, Ancira Nissan

July 12, 2019

Excellence! The service center got my truck in and out and were extremely friendly and professional. I will always bring my truck here whenever I need service. More

by Klee1386
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Cheatham
Jul 21, 2019 -

Ancira Nissan responded

Thank you again for taking the time to let us know how we did. I am pleased to hear our team got you in and out of the service drive. Thank you for bringing in your truck and we hope to see you again. We hope you have a great day! Jason Thompson, GM, Ancira Nissan, 210-558-5001

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