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Ancira Nissan

San Antonio, TX

4.5
6,412 Reviews

10835 I-10

San Antonio, TX

78230

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6,412 Reviews of Ancira Nissan

March 12, 2019

Fast thorough service Matt has always greeted me in the service drive. He is always so kind and helpful with the needs I have for my vehicle. Thank you Matt for outstanding More

by PATRICIAE1988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Williams
March 12, 2019

Excellent job as always! We’ve been taking our Nissans to Ancira for almost 7 years. The service managers and techs do a great job and the prices are reasonable. Thanks agai More

by HJAMBO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Ofsdahl, Mike Andrews , Ottis Gregory
March 12, 2019

Great Experience! I’ve purchased a few cars over the years, and it is always a stressful hassle. It’s supposed to be fun and exciting! It was, at Ancira. I’d been shopp More

by RAULM210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yogin Trivedi
March 11, 2019

Awesome sale I went to Ancira Nissan on a cold, windy Sunday "just to look". I met JJ almost immediately and we told him what we were looking for. He led us to the More

by SLAUGH048
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J.J. Vitela
March 11, 2019

Tire, had nail. They always take care whatever I have a problem with. Respectful, always nice. Love the place. Always tell how long it's going to take, they keep you More

by SYLVIAHUERTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ottis Gregory
March 11, 2019

3 hours for an oil change 3 hours for a simple oil change after I was assured my wait would not be longer than 2 hours. After 9 years of coming to Nissan, I will not be back fo More

by MELINDABIEHL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh Cheatham
Apr 10, 2019 -

Ancira Nissan responded

Hi, my name is Vince Harris and I am the Executive Automotive Director here at Ancira Nissan. I apologize for the amount of time it took to do your oil change. We are in the process of modernizing our service area. We have been selling and servicing Nissan in this location for a long time and we have so many customers that we understand it's necessary to add new service lanes and service stalls to reduce the wait time. We are adding additional customer waiting areas and a kid's area to help make whatever time you do need to spend with us more comfortable for you. Please come and visit our new building, take a look around and please allow us to try to earn another chance. If you ask for me I will be happy to give you the grand tour. .

March 11, 2019

“We don’t do oil change appointments online”. I scheduled an oil change appointment on the dealer website, but when I showed up the next day, I was told that they don’t do oil change appointments More

by HDREZNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name.
March 11, 2019

Professional and courteous They were professionals throughout the process. They honored my request for upgrade on oil. I like the coffee a d waiting room and it was clean there More

by Ancira2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ottis Gregory
March 11, 2019

85,000 mile check up. The service was performed efficiently. My Service Representative was attentive, pleasant, kept me informed and was knowledgable when I asked questions More

by DC
Recommend Dealer
Yes
Employees Worked With
Matthew Williams
March 11, 2019

Happy Great job. Thanks for the s m o o t h work flow and calling when it was done. I appreciate it. Thanks, t r More

by T_RICO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daytona Leonard
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