Ancira Nissan

Great customer service Great customers service and very professional and fast service . From the beginning to the end of the completed service alway to the final checkout . Great customers service and very professional and fast service . From the beginning to the end of the completed service alway to the final checkout . Thank you for having such a wonderful respectful staff . More

Easy quick and professional Went in for an oil change mistreated very professional nice and courteous didn't take long at all and also gave me some updates on my vehicle as far a Went in for an oil change mistreated very professional nice and courteous didn't take long at all and also gave me some updates on my vehicle as far as future maintenance More

February 26,2019 Travis was patient and found out quickly what was wrong with my car the front right bearing needed to be replaced. Travis was very helpful and got me Travis was patient and found out quickly what was wrong with my car the front right bearing needed to be replaced. Travis was very helpful and got me the best deal on my new tires that's why I decided to buy my tires from Ancira instead of Discount tire. More

New Altima Purchase I ‘ve purchased 2019 Nissan Altima because over last 15 years I’ve been very satisfied with vehicles performance, good mileage and mainly great servic I ‘ve purchased 2019 Nissan Altima because over last 15 years I’ve been very satisfied with vehicles performance, good mileage and mainly great service I’ve received at the dealership . This is my 5 th Altima. I highly recommend Nissan Altima to anyone ! More

Grrat service Greeted quickly and problem resolved sufficiently. Was in and out in about an hour. Will continue to do business with Ancira for years to come. Greeted quickly and problem resolved sufficiently. Was in and out in about an hour. Will continue to do business with Ancira for years to come. More

Great team members! Alex and Gregorio exceeded our expectations with customer service and repairs. They were able to fix our blower motor problem quickly and returned the Alex and Gregorio exceeded our expectations with customer service and repairs. They were able to fix our blower motor problem quickly and returned the vehicle without any indication that work had been done. We will definitely be back to this location. More

Ancira's excellent service. My experience with the Ancira Nissan service department was excellent. From the young lady checking me in, to Josh's attention to all of my questions My experience with the Ancira Nissan service department was excellent. From the young lady checking me in, to Josh's attention to all of my questions, I know I can always count on this service department to be 5 stars! More

Gilbert made r experience painless. Gilbert made r experience painless and we don’t feel like we were ramrodded into something we didn’t want for too many dollars. I love my blue rogue. Gilbert made r experience painless and we don’t feel like we were ramrodded into something we didn’t want for too many dollars. I love my blue rogue. The 2017 was totaled and Gilbert helped me get the same n a 2019. I’m love it. More

Went to purchase a Vehicle and It was nothing but problems. Went to purchase a vehicle and had nothing but problems....Already had a vehicle picked out. Certified pre-owned. knew exactly what we wanted then th Went to purchase a vehicle and had nothing but problems....Already had a vehicle picked out. Certified pre-owned. knew exactly what we wanted then there was another vehicle referred to as the "Ghost Vehicle" No one knew anything about it, how much it was or even where it came from. Waited on prices for quite a long time. Decided on the original vehicle however there were issues, it was dirty and it was dark, it was supposed to be certified pre-owned, which has an extensive check list and it had several scratches door dings, and I was upfront with sales person that it would be a deal breaker if it had dents and paint scratches. We were told it would be taken care of by service manager. Go back to finance which again there was lengthy wait. Get into extended warranties, they were trying to charge 1k more for the exact same extended warranty that we bought just 1 year prior! Got that situated, and then we were waiting on a previous extended warranty cancellation dollar amount to know how much we were able to put on our vehicle. Sales person had us sign all paperwork in advance except final paperwork that would be signed when we took possession of the vehicle. She said she would call us back the next day with amount of cancelled extended warranty. Called us over 2 hours later then she said she would and also did not provide us with details until I called her back to find out why she was calling our insurance adjuster from our previous vehicle that was totaled. Unprofessional and extremely rude when I questioned her. So 3 days later we were told the vehicle was "Ready to go" We get to the dealership and new finance person is ready for us to sign all finalized paperwork and we still have not seen the vehicle to verify it meets our satisfaction. So we go to find vehicle and were told that sales person was bringing it up front, waited again for a long time to only see our sales person had another potential buyer at his cubicle that he was working with and was not bringing our vehicle up to view. So we were taken into a back lot where the vehicle had been "Washed" still dirty and had several more existing issues that were never addresses bigger dents than we originally saw as well as a lot of scratches int he paint, and to see that from to close hood, I was able to view the engine and was able to get to the hood release latch without the hood being popped open....I ask why can I see the engine...Service manager says he does not know? Sales person says that it's like that on all of these vehicles...We go to another on the lot and wouldn't you know...you can not see the engine with the hood closed. These people deal with vehicles on a DAILY basis and could not answer what happened to the hood, felt that the huge dents and creases int he vehicle that we did not see several days before when we looked at the vehicle were not repaired and went as far as to say that we fixed the ones you noted on the repair form. I said well I told you dents and scratches on this vehicle were a deal breaker so why would you not have gone over the vehicle to inspect the repairs prior to telling us that the vehicle was "READY FOR DELIVERY" Needless to say, we did not purchase this vehicle and lost all trust in the shady sales, service and finance people at this dealership! We have purchased several Ancira Vehicles over the years and this sickens me they this kind of behavior is acceptable! What a waist of my time!!! More