Ancira Nissan

Upon arrival, we parked in front of the Used Car dept. Where Jorge greeted us promptly and courteously. We informed him that we were looking to purchase a new vehicle. We walked over to the New Car dept. Where Jorge greeted us promptly and courteously. We informed him that we were looking to purchase a new vehicle. We walked over to the New Car dept. There we walked around the Murano's for about 15 minutes. Noone ever came over to greet my Wife and I. However, we did see several sales persons sitting down on a bench smoking and talking while several others were just leaning against the wall. My Wife goes inside to ask to speak to a Manager. The Manager that showed up never apologized for his staff nor did he have a sale person come to service us. Instead, he told my Wife and I that the dealership was extremely busy. It was Sunday around 5:30 p.m. He then asked if we would identify all the salepersons who didn't acknowledge us. We kindly told him that wasn't our jobs to do that. We walked out with the intentions of never come back. However, we saw Jorge again and thanked him for being to only person to acknowledge my Wife and I. He apologized for the negative experienced and asked yet again if there was something he could help us with. Because of sincere and professional attitude, we went out on several test drives of Used and New vehicles. We picked a vehicle out, signed some paperwork, and drove it home. Jorge stayed while past closing that Sunday evening making sure everything was to our liking. The following Monday was a holiday. My Wife came back on Tuesday having changed her mind about purchasing the use vehicle. Instead she wanted a new vehicle. Jorge, then showed her about 10 new vehicles that had arrived on Monday. Allowing her to test drive and inspect all of them. Sometimes while being on the phone with me. Through all of this time, Jorge displayed nothing but outstanding professionlism and courtesy. Even through some tough negotiations between myself and the Sales Manager Mike Fording. My Wife and I cannot thank Jorge Trevino enough for the professionalism he showed toward us. I would also like to thank Mike Fording (Sales Manager) for his patients with me after I really became upset about proposed deal. His cool, calm and professional demeanor difused a hot-headed husband (Me) from walking away from a great deal and dealership. Thank You Jorge and Mike for making our first Ancira experience a great experience. Sincerely, More

I would be remissed if I didn't rate this dealership a I would be remissed if I didn't rate this dealership a definate 9 out of 10! Perhaps the only difficult part of the transaction was at the beginning I would be remissed if I didn't rate this dealership a definate 9 out of 10! Perhaps the only difficult part of the transaction was at the beginning of the deal ... and that was finding and meeting Mr. Keith Stuckart(Sales Consultant).It was on Valentine's Day and they were extremely busy, once I was able to locate Keith, everything went very smooth! I am a true believer that in order for one to get a great deal on a new or used vehicle, a person has to be fair and reasonable...the sales consultant needs to make money, the dealership needs to make money and the customer needs to feel like he got a good deal...all three of these things happened and I could not feel better about my dealings with Ancira Nissan. I must give special thanks to Mr. Grady Chason (General Sales Manager)..It's a pleasure to do business with someone who is honest and genuine... and basically a very "Down to Earth" person. The entire transaction went as smooth as silk, and as a business man in San Antonio, I will definately be recommending that my friends, family and employees strongly consider doing business with Ancira Nissan! More

Great customer given by Mr. Tim Elkey. He provided me a great deal "satisfaction" on my 2005 Nissan Murano. Ancira Nissan, you have a valuable asset on your team. Keep us the great customer satisfaction great deal "satisfaction" on my 2005 Nissan Murano. Ancira Nissan, you have a valuable asset on your team. Keep us the great customer satisfaction motto! I am a very satisfied happy customer More

Keith Stuckart was assigned to me by Sip Olivarri while he was busy with another customer. Keith was very friendly, knowledgeable, patient as I looked and drove several cars, and he seemed to be genuinely he was busy with another customer. Keith was very friendly, knowledgeable, patient as I looked and drove several cars, and he seemed to be genuinely interested in helping me find just the right vehicle as we walked all over the parking lot looking at cars. I did find a great vehicle and was pleased with the over all experience. Keith was a real blessing and I am very thankful! Judy Orr More

The purchase experience at Ancira was outstanding! I was able to get help right away and then walk the lot freely. Keith was very helpful as I looked for the right car with the features I wanted. We worked able to get help right away and then walk the lot freely. Keith was very helpful as I looked for the right car with the features I wanted. We worked with Tim on the negotiations and quickly came to a win/win agreement. I would highly recommend Ancira Nissan! More

I have rated the "Service" as Great primarily due to my service representative Tim Elkey. Although I have had several problems with my 2005 350Z, Tim has always found a way to remedy the issue. He has be service representative Tim Elkey. Although I have had several problems with my 2005 350Z, Tim has always found a way to remedy the issue. He has been "Outstanding" on every visit by turning a nighmare into a repairable situation. He should be commended for his efforts! More

INCREDIBLE experience, especially after dealing with Gillman Honda... Ancira had everything ready for me when I got to town - we did the entire negotiation over the phone/email, and my car was ready to Gillman Honda... Ancira had everything ready for me when I got to town - we did the entire negotiation over the phone/email, and my car was ready to roll when I got there, including tinted, washed and just looking great. Took 1.5 hours total to get all the paperwork ready. Fastest car buying experience I have EVER had. Not only will I buy from them again, I would recommend them highly to anybody who hates the haggling that goes on at most dealerships. Went in with a price in mind, came out with a lower price. Where else do you get this? And the guys were great, friendly, obviously know their business. Kudos to the guys and Ancira for making my visit to SA to buy my car such a pleasure. ALL car buying should be this easy. Seriously, this guys are great! More

very happy how steve and brian has treated me and my family i can always depend on them to be upfront and honest about what my car needs. i also like the coupons they send out the only thing they cou family i can always depend on them to be upfront and honest about what my car needs. i also like the coupons they send out the only thing they could improve on is parking, there were new cars parked in the cust parking and i had to park in a no parking area to pick up my car More