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Ancira Nissan

San Antonio, TX

4.5
6,412 Reviews

10835 I-10

San Antonio, TX

78230

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6,412 Reviews of Ancira Nissan

November 19, 2021

The service was good,they were friendly and professional. It did not take very long. More

by Versa2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unable to remember name
Nov 19, 2021 -

Ancira Nissan responded

Thank you for the 5 stars!!

November 19, 2021

The service at the dealership is always friendly, on time and most of all excellent More

by Juan M Fuentes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anyssa Sanchez
Nov 19, 2021 -

Ancira Nissan responded

Thank you!

November 19, 2021

This dealership has a excellent taking care of you when purchasing a car or servicing your car More

by bnba23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven, Trish Calderon, Massad Hannawi
Nov 19, 2021 -

Ancira Nissan responded

Thank you very much - we appreciate you!

November 18, 2021

My experiences here haven’t been the most pleasant. They are extremely overpriced compared to other places, and they make you feel dumb for questioning it. More

by Titantrucklover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Travis Timmin, Ottis Gregory, Jorge De Los Santos , Miguel Villarreal, Hilda Martinez, Massad Hannawi, Anyssa Sanchez, Jaime Esparza
Nov 18, 2021 -

Ancira Nissan responded

I am disappointed to hear about your experience with us. That is not at all the experience we want to provide for our customers. Please give me a call at (210) 558-5001 so that I can look into this for you. I hope to hear from you! - Anthony Corey, GM Ancira Nissan, (210) 558-5001

Nov 28, 2021 -

Titantrucklover responded

The labor charges for my oil change cost more then the actual oil change!? How is that even possible!? The price for a diesel oil change and a regular oil change should be the same given it’s the same amount of work. Y’all just want us to believe because it’s a diesel it’s any harder when I know it’s not.

November 18, 2021

Our car was damaged by road debris while we were traveling. Massad was respectful, engaging and knowledgeable. He took good care of us. More

by JFMELCHER3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Massad Hannawi
Nov 18, 2021 -

Ancira Nissan responded

We're glad we were able to assist - thank you!

November 18, 2021

Nice experience the staff was helpful and courteous. Kept me informed and was accurate on the time expectations. More

by truelas76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anyssa Sanchez, Jaime Esparza
Nov 19, 2021 -

Ancira Nissan responded

Thank you!

November 17, 2021

Don’t like being offered services such as an alignment or transmission service when those items were recently done. More

by sankey.tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karolina De Jesus, Massad Hannawi
Nov 18, 2021 -

Ancira Nissan responded

I am disappointed to hear about your experience with us. Please give me a call at (210) 558-5001 so that I can look into this for you. I hope to hear from you! - Anthony Corey, GM Ancira Nissan, (210) 558-5001

November 17, 2021

Service was quick and easy. Was in and out in under an hour. Work was good More

by Mamcneeley85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ottis Gregory, Hilda Martinez
Nov 18, 2021 -

Ancira Nissan responded

Thank you for the 5 stars!

November 17, 2021

Very aggressive dealership but it takes you a while to get there. I bought my new Rouge in 2017 but you’re asking me to rate it now More

by RUDY0711
Recommend Dealer
Yes
Employees Worked With
Have not been there since early 2020
Nov 18, 2021 -

Ancira Nissan responded

I do apologize that you have received this so late! But thank you for taking the time to leave us a review!

November 16, 2021

Masada was most helpful and gracious . He provided me with information about my car so that I could make a decision as to what I wanted done. He was not pushy . More

by SRAACOSTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Massad Hannawi
Nov 16, 2021 -

Ancira Nissan responded

Thank you so much for the review!

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