Ancira Volkswagen

Rudy C. understood I was loking at a car from Atlas and asked me to at least listen to what he could offer. There was no hard pressure sales and he understood I would come back in about an hour(as i said i asked me to at least listen to what he could offer. There was no hard pressure sales and he understood I would come back in about an hour(as i said i would) to talk with him a bit more about what he could offer and take a "test drive". He was patient and listendd to what I had to say.. concerns and price. The other car had much less miles, but the dealer would not make minor repairs. Ancira team stepped up to the plate, did the repairs and provided a loaner car for as long as the Beetle had to be in the shop.I talked with Euopean auto and took their advice. Rudy had confidence he could provide a better deal if given the chance. He did not bad mouth another dealer which is always a sign of integrity. He simply wanted me to give him and Ancira team an opportunity to look at the Beetle. Rudy offered to drive the new Beetle home which is unheard of in used car sales. When I was stranded at Atlas who refused to return my deposit, Rudy drove to Atlas to pick me up. He went above just salesmanship. He wanted me to come back as a satisfied cutsomer. I asked for a smallprice adjustment and it was granted.At detailing, it was discovered the windshield had a 12 inch long crack. Neither Rudy nor I had noticed the crack at "test drive." Ancira, did not have to replace the windshield, but Rudy approached the manager on my behalf and the repairs were done. I noticed some dash imperfectionss and went to the parts dept to order parts and was greeted with "how can I help you" I ordered the parts without any problem. The Ancira team from salesman to parts exhibited a willingess to provide superior service. As a used car there are always some imperfections, but Ancira went beyond anything I could have expected to replace a windshield and new car home delivery. Rudy and the Ancira repair team, finance team offered to work around my unorthodox work schedule to complete the repiars and the deal in a swift and completet manner. I was able to use the office computer to get access to my bank and electronically pay the car in full.No price ahssle, no paperwork. I will recommend Rudy adn Ancira team at every opportunity. It is a blessing to work with a staff who has integrity. The team deserves high praise. More

I am very pleased with Ancira Volkswagen after having a bad experience Darrell Dixon and Ancira Volkswagen responded very promptly and made me very happy! After my vehicle was repaired, they agreed to help bad experience Darrell Dixon and Ancira Volkswagen responded very promptly and made me very happy! After my vehicle was repaired, they agreed to help with half the cost of the repairs and without me even having to go all the way to san antonio again!! Thanks Ancira and Darrell Dixon!! More

Marcos Viera, Thank you very much for handling the Marcos Viera, Thank you very much for handling the experience of our new car purchase. It was smooth and haggle free. I enjoyed the easy interne Marcos Viera, Thank you very much for handling the experience of our new car purchase. It was smooth and haggle free. I enjoyed the easy internet pricing system and being able to go into the dealership without having to haggle over price. Your demeanor and honesty was very well received and we enjoyed the hospitality that you gave us. The finance department was also very nice and courteous. We were very pleased with the speedy service since we were on a time line. We look forward to visiting ANCIRA Volkswagon in the future for our service needs and I’m sure we will get the same great customer service that you gave us. More

My family had a great experience with this dealership. My husband and I found the perfect van for our growing family at a great price! The Salesman was friendly and accomodating! I purchased a CC from this d husband and I found the perfect van for our growing family at a great price! The Salesman was friendly and accomodating! I purchased a CC from this dealership one year ago and that experience was good. More

I was very pleased with the professionalism and knowledge level of all the associates involved in helping us make our purchase decision. I certainly will be telling all who are in the market for a new or u level of all the associates involved in helping us make our purchase decision. I certainly will be telling all who are in the market for a new or used vehicle to stop in at Ancira VW. Thanks guys! More

Working with Ancira Volkswagen and James Miles was very pleasant. No hard pressure sales or gimmicks just great cars to buy! The "good" rating vs. a "great" rating is because their cars are more expensive pleasant. No hard pressure sales or gimmicks just great cars to buy! The "good" rating vs. a "great" rating is because their cars are more expensive to buy than others similar in size and ratings, but you can feel the difference when you drive the VW's. We test drove the "jetta" and the "new beetle" and ultimately purchased the "beetle". You can't beat the "fun" factor of the "bug" I would not hesitate to purchase another car from Ancira and James Miles. More

Love the car. Just got back from a trip averaging 44 mpg. If you slow down a little (65 mph) and get the right diesel (chevron) you can get over 50 mpg on straight level pavement. Sound system sounds mpg. If you slow down a little (65 mph) and get the right diesel (chevron) you can get over 50 mpg on straight level pavement. Sound system sounds good and car is very quiet for a diesel. Dealership experience was one of the better ones I've had. More

Marcos was great! really friendly & genuine.. he knew all about the cars we looked at and helped us find the car we were looking for. He helped us get the satellite radio all fixed up & explained all the fea about the cars we looked at and helped us find the car we were looking for. He helped us get the satellite radio all fixed up & explained all the features so we could understand. we would totally recommend him to our friends. Marcos is the best Car Salesmen I've ever worked with! Best Wishes -Mable Hammack More

Overall, our experience at Ancira Volkswagen was very good and we would recommend the dealership, as well Marcos Viera, to others. I would rate the Overall Experience as a "4" for the same reason th good and we would recommend the dealership, as well Marcos Viera, to others. I would rate the Overall Experience as a "4" for the same reason that I would rate Customer Service as a "4". Although it may seem petty, we were very disappointed to drive away from the dealership with an almost empty tank. We purchased the car around 5:30 in the evening but apparently at 5:30 or 6:00 the gas tanks had been locked up. Although Marcos offered us a free tank when we returned, it would be highly unlikely that we would drive over to fill up a gas tank when we live 65-70 miles away. After my son and I ran a few quick errands and had dinner, we left town but, of course, had to stop on our return home to fill up the tank. It was a bit of a nuisance to try to read the car manual in the dark to not only determine how to open the fuel door but how to first turn on the interior lights so that we could read the manual. Obviously, we could have opened the doors to illuminate the car but that wasn't really a safe option. In my opinion, a small gesture on the part of Ancira to fill up the tank elsewhere would have diverted an imposition for us that evening and would have made the transaction much more enjoyable. More

All actions were handled efficiently. Marcos has excellent product knowledge, is friendly, and pledged from the beginning to provide the best product at the best possible price. He recognized immedi excellent product knowledge, is friendly, and pledged from the beginning to provide the best product at the best possible price. He recognized immediately what I was looking for and delivered exactly that! Car was ready as promised, and paperwork was handled with minimum hassle. More