Ancira Volkswagen

Great service and turnaround time. He really saved our Christmas. I was on Christmas vacation in San Antonio and 3 days before Christmas and my car started misfiring. The other VW dealership in town was b Christmas. I was on Christmas vacation in San Antonio and 3 days before Christmas and my car started misfiring. The other VW dealership in town was booked and couldn't work me in for a week even after I told them I was from out of town and needed to drive home after Christmas. Then I called Ancira VW and Bobby Guerra the servce consultant said he would work me in as fast as he could. I asked and he recommended a tow service. I called them and immediately came and picked up my car around 2pm. I called Bobby on the phone to discuss the problem and then left it in his capable hands. The car was ready that evening for pick-up. I picked it up the next day and the repair was covered by a recall. A great service experience and Bobby is a great professional service consultant. He was great to work with. To bad I don't live in San Antonio so I could use Ancira all the time. More

I had a very pleasant experience. I knew what I wanted, and I was in and out with a car in a couple of hours. Marcos Viera was knowledgable,helpful, and polite. What I appreciated the most was that I did and I was in and out with a car in a couple of hours. Marcos Viera was knowledgable,helpful, and polite. What I appreciated the most was that I did not feel pressured like I have in the past at other dealerships. More

Marcos is the best salesmen i have ever worked with, he Marcos is the best salesmen i have ever worked with, he was very informative and friendly, and the best aspect of the whole buying experience was no Marcos is the best salesmen i have ever worked with, he was very informative and friendly, and the best aspect of the whole buying experience was no pressure whatsoever from Marcos or the dealership. I will definitely tell my friends and family about the experience! More

Overall a good experience. Have been back a couple times for minor issues but they have been resolved. Am still waiting to hear back about an iPod adapter kit, which I wanted installed at time of purchase b for minor issues but they have been resolved. Am still waiting to hear back about an iPod adapter kit, which I wanted installed at time of purchase but wasn't available. Supposedly the kit isn't available yet, but I'm curious why car stereo shop has them but dealer doesn't. More

Marcos Viera was a very friendly and helpful sales person. He made sure that all of my questions were answerd and that I was confident in my purchase. He addressed any concerns I had and folllowed u person. He made sure that all of my questions were answerd and that I was confident in my purchase. He addressed any concerns I had and folllowed up with my purchase to make sure I remained happy with my newly acquired vehicle. All the staff in the dealership were friendly as well. I am very happy with my new purchase and would highly recommend friends and family to purchase a vehicle from Marcos if they ever choose to do car shopping in the future. Great job! More

Upon arrival of Ancira Volkswagen I was approached by Marcos Viera much differently than I had yet to be approached by any sales representative in the automotive industry. Instead of a quick approach qu Marcos Viera much differently than I had yet to be approached by any sales representative in the automotive industry. Instead of a quick approach questioning my intention he was very kind and helpful. He was able to work with my high expectations and find the car that was right for me. I truly appreciate all his hard work and kind effort in making our purchase of a 2009 Jetta a pleasant experience. We will be going back to Ancira for future vehicle purchases and have already highly recommended Marcos Viera and Ancira Volkswagen to family and friends. More

Was very satisfied with my purchase at Ancira. Test drove a couple of vehicles and looked at a few as well. Marcos made my experience easy and above all not a lengthy one. He took my personal informa drove a couple of vehicles and looked at a few as well. Marcos made my experience easy and above all not a lengthy one. He took my personal information over the phone so I would not have to go in and wait. Once my credit check was done and I was approved he did not pressure me to make the purchase. I went in alone before the Thanksgiving holiday and was unsure of what I wanted to do and wanted to confir with my family. Marcos, again, did not pressure me nor did the finance department. I really felt like they were concerned about me and did not want to pressure me. Ultimately, I went the Monday after the Thanksgiving holiday and purchased my Kia Borrego. I love it! I am definately recommending Marcos Viera to my fiends and family when they are interested in purchasing a new vehicle. More

Ancira Volkswagen has been my choice for all my service needs since purchasing my first VW Jetta 2 years ago. A big thanks to Charles C. in the service dept for his knowledge, friendliness and dependabili needs since purchasing my first VW Jetta 2 years ago. A big thanks to Charles C. in the service dept for his knowledge, friendliness and dependability. He's the reason why I continue to drive 3 hours for all of my maintenance/ service needs. Charles and the crew at Ancira Volkswagen always perform my service in a timely manner and are accomodating towards my schedule. Because of their exceptional performance, my loyalty is with Ancira Volkswagen..Thanks guys! More

Ancira Volkswagen has been fantastic from the initial sale of the car to the servicing. The personnel there are wonderful because they are extremely knowledgeable,very friendly and they understand the i sale of the car to the servicing. The personnel there are wonderful because they are extremely knowledgeable,very friendly and they understand the importance of getting you the car back in great condition in a timely manner. Charles (Servicing) & Victor (Sales) have always been a great help in scheduling the needed appointments and preparing an alternate vehicle for me. My car always returns to me like new!!! I am very impressed with their service and with the way they continue a relationship with the customer. I recommend Ancira Volkswagen in San Antonio, TX. Keep up the great work!!! More

Since I have moved to Texas 9 years ago, I have been very Since I have moved to Texas 9 years ago, I have been very fortunate to find such a great service department such as Ancira. Ancira Volkswagen has be Since I have moved to Texas 9 years ago, I have been very fortunate to find such a great service department such as Ancira. Ancira Volkswagen has been excellent in all my many dealings with the service & parts departments. They always go above and beyond to make sure that I am always satisfied. They honor other dealers coupons and seem to want to help whenever I have needed assistance. I can also say they are very honest and always seem to be looking out for my best interest. Even though I did not purchase my vehicles at their dealer, I can assure you, my next new Volkswagen will come from Ancira. Keep up the good work guys! More